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Internet connection working, but internet browsers not working.

FrozenzenFrozenzen Registered User regular
I'm not personally having this issue, but posting for my brother while talking to him over skype. He can use skype, steam etc just not actually use his internet browsers. Internet browsing features on steam are disabled as well. He is not in offline mode, and he has a direct cable from the wall to his computer, so no router issues. He switched the internet connection to his old computer and it's working, so has to be something on the computer.

Does anyone know solutions to this? He is currently scanning with microsofts own malicious software removal tool, and is gonna try malwarebytes after in case he doesn't find something.

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    bowenbowen How you doin'? Registered User regular
    DNS or proxy. The DNS on the PC might be funky, or manually set.

    Or IE could have a proxy set in it.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
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    FrozenzenFrozenzen Registered User regular
    bowen wrote: »
    DNS or proxy. The DNS on the PC might be funky, or manually set.

    Or IE could have a proxy set in it.

    Righto, he has checked for proxies in windows settings and they were not checked. Is there anywhere else this could be fucked up?

    And what does the DNS being funky mean, and how does he fix it? I am rather computer illiterate sadly, thanks for helping.

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    bowenbowen How you doin'? Registered User regular
    http://windows.microsoft.com/en-US/windows7/Change-TCP-IP-settings

    That should give a walk through on how to change it. The ones I typically use are:

    8.8.8.8
    8.8.4.4

    Mainly because they rarely have issue, and hey, google.

    not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
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    FrozenzenFrozenzen Registered User regular
    Righto, gonna get him to test that and see if it helps.

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    ThanatosThanatos Registered User regular
    I assume you've already tried resetting the router and the modem?

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    FrozenzenFrozenzen Registered User regular
    Thanatos wrote: »
    I assume you've already tried resetting the router and the modem?

    He just has a cord from the wall outlet to the computer, no modem or router involved.

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    FrozenzenFrozenzen Registered User regular
    And after he unplugged it to use his other computer while it scanned with malicious software removal tool it works when he plugged it back in again. And the scan didn't find anything.

    Weird.

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    Great ScottGreat Scott King of Wishful Thinking Paragon City, RIRegistered User regular
    Probably a DHCP issue of some sort. Definitely sounds like it had something to do with DNS.

    I'm unique. Just like everyone else.
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