Wacom Cintiq 12WX HELP!!!!!

NakedZergling

HELP!!!!!!!

So i have googled this, and i have found lots of people with the same problem, but no actual solution.
I have a PC, windows 7, and i just got a wacom cintiq 12wx. I followed all the instructions. When i start my computer up, the screen turns on and shows the windows loading screen. Then the screen on the cintiq says "No Sync" followed by "Go to Sleep" and goes to sleep mode. It will function as a tablet, i can use it to mous around the screen, but the actual cintiq screen is off.

I have a monitor hooked up via dvi, and a tv hooked up via hdmi.
I have an additional DVI port in the back, and i tried both. This happens with either slot, though theres no issues with the monitor on either slot.

When i right click the desktop and bring up the screen manager, it does detect the cintiq. Even says "wacom cintiq" but it won't let me change any options. ie "extend desktop" If i try to change any options it says "can not save changes"

WHAT AM I MISSING?!?!?
I really want to use this!!!!!!!!!

Thank you.

Essee

I'm pretty sure many graphics cards do NOT like more than two monitors at once. You might want to try unplugging one of your displays and trying again?

Creagan

Try unplugging one of the screens, and then see if you can set your cintiq to act as the only computer screen while you draw. I have a 22 HD, and it functions WAY better if I just use it as my only monitor instead of extending the screen or even duplicating my laptop's display.

NakedZergling

UPDATE and FOLLOW UP!!

So i updated the drivers to my graphics card, and finally got the thing working. I can only run the cintiq and the monitor, not the tv, but it's all good. What i am curious about now.....

The cintiq is working, but when i draw on it, the color is WAAAY of from what it is on my pc monitor. The cintiq is darker, a bit desaturated. Any clue how to fix this?

halkun

start -> control panel -> Appearance and Personalization -> display -> Calibrate color

Creagan

I don't recommend doing this, and have not done it myself because it voids the warranty, but it is possible to mod the screen by unscrewing the tablet, peeling off the anti-glare coating under the glass, and then screwing it back together. You can find tutorials online done by other digital artists who felt the tablet's screen displayed "muddy" colors.