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Unable to remove device from Windows 10

BlazeFireBlazeFire Registered User regular
I'm having trouble with Windows not letting me pair a Xbox One controller via bluetooth. This started last week when the controller's batteries started dying. After replacing the batteries, the device wouldn't pair. Despite removing the remote from the bluetooth device list, I have a zombie device that shows up in the Control Panel -> Devices and Printers (see below). Occasionally, in device manager an "xbox controller" hidden device shows up under the bluetooth category.

I believe the zombie device is part of my problem. I have tried a variety of solutions I have found online, from safe mode to powershell scripts, to registry edits. None of them have solved my problem.

Does anyone have suggestions?

(This will be cross-posted to Windows thread)


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