BSOD Adventures

CelloCello Registered User regular
So, I inherited a desktop from my sister that is in fairly good shape and has a lot of recent hardware, but I'm getting a fair amount of BSODs that are equally annoying and concerning. They seem to mostly occur when I'm waking my PC up out of sleep mode, or when I am trying to run a few things at once and it seems to get tired of my bullshit and blue up.

The most common error code is MEMORY MANAGEMENT, but I also just got one on sleep-wakeup that was IRQL LESS OR EQUAL. I've checked the drivers and they're all up to date; I'm wondering if I need to replace my RAM maybe? Any suggestions?

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  • Bendery It Like BeckhamBendery It Like Beckham Hopeless Registered User regular
    Cello wrote: »
    So, I inherited a desktop from my sister that is in fairly good shape and has a lot of recent hardware, but I'm getting a fair amount of BSODs that are equally annoying and concerning. They seem to mostly occur when I'm waking my PC up out of sleep mode, or when I am trying to run a few things at once and it seems to get tired of my bullshit and blue up.

    The most common error code is MEMORY MANAGEMENT, but I also just got one on sleep-wakeup that was IRQL LESS OR EQUAL. I've checked the drivers and they're all up to date; I'm wondering if I need to replace my RAM maybe? Any suggestions?

    Do you have c:\windows\minidump folder or c:\windows\MEMORY.DMP file on your machine perchance? I'd be happy to crack open the crash dump and take a look real quick.

  • CelloCello Registered User regular
    Cello wrote: »
    So, I inherited a desktop from my sister that is in fairly good shape and has a lot of recent hardware, but I'm getting a fair amount of BSODs that are equally annoying and concerning. They seem to mostly occur when I'm waking my PC up out of sleep mode, or when I am trying to run a few things at once and it seems to get tired of my bullshit and blue up.

    The most common error code is MEMORY MANAGEMENT, but I also just got one on sleep-wakeup that was IRQL LESS OR EQUAL. I've checked the drivers and they're all up to date; I'm wondering if I need to replace my RAM maybe? Any suggestions?

    Do you have c:\windows\minidump folder or c:\windows\MEMORY.DMP file on your machine perchance? I'd be happy to crack open the crash dump and take a look real quick.

    That would be awesome! I'll grab it for you next time I'm upstairs.

    Steam
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  • CelloCello Registered User regular
    No MEMORY.DMP, but I do have several files in the minidump file! I'll PM you a Drive link with it.

    Steam
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    Bendery It Like Beckham
  • ShadowfireShadowfire Vermont, in the middle of nowhereRegistered User regular
    Being a common ocurrance when the computer comes back from sleep makes me think the hiberfile is corrupt. Hibernate is garbage anyway, so disable that for kicks. Open an admin cmd or powershell window and give it the old "powercfg /h off" to kill that.

    WiiU: Windrunner ; Guild Wars 2: Shadowfire.3940 ; PSN: Bradcopter
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  • OrogogusOrogogus San DiegoRegistered User regular
    Did you check the motherboard BIOS and firmware alongside the drivers? I was getting a lot of bluescreens on my PC when I first built it, until I upgraded the firmware.

  • MugsleyMugsley Registered User regular
    Orogogus wrote: »
    Did you check the motherboard BIOS and firmware alongside the drivers? I was getting a lot of bluescreens on my PC when I first built it, until I upgraded the firmware.

    We've had this discussion in the PC Build Thread lately. BIOS now receive regular updates and there are utilities to help install said updates. The new policy now is to update BIOS regularly and check for updates often.

    Also make sure you're checking the mobo drivers themselves for updates.

  • MugsleyMugsley Registered User regular
    Also try removing and reseating the ram. And check for the motherboard manual to confirm it's installed in the correct slots for dual channel

  • CelloCello Registered User regular
    Hey guys! Sorry for the delayed response - life got in the way.

    So far, I have:
    • updated my graphics drivers
    • run a memtest with 0 errors
    • disabled hibernation through the cmd admin panel

    I have just run the command, on Bendery's suggestion, "dism /online /cleanup-image /restorehealth"

    The bars are frozen at 84.9% on the top line and 100% on the following line with the error:

    0x800f081f
    The source files could not be found.
    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkID=243077

    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

    --

    Is this significant at all? I'll try removing and reseating the RAM next, and reviewing the motherboard itself and its drivers.

    Thanks!

    Steam
    3DS Friend Code: 0216-0898-6512
    Switch Friend Code: SW-7437-1538-7786
  • Bendery It Like BeckhamBendery It Like Beckham Hopeless Registered User regular
    Cello wrote: »
    Hey guys! Sorry for the delayed response - life got in the way.

    So far, I have:
    • updated my graphics drivers
    • run a memtest with 0 errors
    • disabled hibernation through the cmd admin panel

    I have just run the command, on Bendery's suggestion, "dism /online /cleanup-image /restorehealth"

    The bars are frozen at 84.9% on the top line and 100% on the following line with the error:

    0x800f081f
    The source files could not be found.
    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkID=243077

    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

    --

    Is this significant at all? I'll try removing and reseating the RAM next, and reviewing the motherboard itself and its drivers.

    Thanks!

    It's not too much of an issue but it could mean that some of the system files on your system need to be replaced and the backup is no longer present. system refresh might be in order? Windows has that a non-destructive reinstall option now. Though applications may need to be reinstalled.

  • CelloCello Registered User regular
    So I didn't know about that newish Windows option for repair while keeping apps and programs and I....think it might be good now? Knock on wood! Between that and disabling Hibernate I haven't had any blue screens for a few days, fingers crossed!

    Steam
    3DS Friend Code: 0216-0898-6512
    Switch Friend Code: SW-7437-1538-7786
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