The new forums will be named Coin Return (based on the most recent vote)! You can check on the status and timeline of the transition to the new forums here.
The Guiding Principles and New Rules document is now in effect.

DRM Security component upgrade problem

KyouguKyougu Registered User regular
edited June 2007 in Help / Advice Forum
I been trying to sign up to the unlimited music option under the zune, but in order to be able to connect to the zune store, I found out I needed to upgrade my DRM.
I google the error code it was giving me, and it led me to instructions as how to upgrade it. I follow them, until it tells me to go to this site:
http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp

There's a button there that I should be able to click to start the process, only whenever I go to the site (Using IE7) the button is greyed out.

Any ideas of how to solve this?

Kyougu on

Posts

  • RuckusRuckus Registered User regular
    edited June 2007
    Do you get the Internet Explorer Information Bar (pale yellow) along the top asking you to install an ActiveX control?

    Ruckus on
  • Ramen NoodleRamen Noodle whoa, god has a picture of me! Registered User regular
    edited June 2007
    I did this a couple weeks ago for the exact same reason.
    Go to C:\Documents and Settings\All Users\
    Click Tools/Folder Options/View/Allow viewing of hidden files and folders AND (this is a big must) uncheck hide protected system files. There should now be a folder named DRM in the folder. Make another folder in All Users (just name it whatever you want) and move all the files in the DRM folder into it. Hit yes on any warnings and once you go back to the site you can upgrade.

    Ramen Noodle on
  • KyouguKyougu Registered User regular
    edited June 2007
    Thank you Ramen! That worked! Zune pass, here I come.

    Kyougu on
Sign In or Register to comment.