The new forums will be named Coin Return (based on the most recent vote)! You can check on the status and timeline of the transition to the new forums here.
The Guiding Principles and New Rules document is now in effect.
$1 Billion to repair Xbox 360's?
PRIME1
Registered User regular
Registered User regular
http://www.cnn.com/2007/TECH/07/06/xbox.360.warranty.ap/
On a serious note, how much does each repair cost? Does anyone know? :?:
In another setback for Microsoft Corp.'s unprofitable entertainment and devices division, the company says it is planning to spend at least $1 billion to repair serious problems with its Xbox 360 video game console.
On a serious note, how much does each repair cost? Does anyone know? :?:
projects.digitalwreckage.com
Sláinte
Sláinte
PRIME1 on
0
Posts
I'm mostly curious as to how much each repair cost and or how many repairs this kind of budget covers.
Sláinte
so it's not just me
It is the bald head and the accent. Peoples sex drive just gets turned on... but do not worry, it does not make one any more gay than they already are. :P
Steam: YOU FACE JARAXXUS| Twitch.tv: CainLoveless
T-Nation blog
How important is it to have the receipt from the transaction when I call?
zero
and why are yo scared? they can't punch you through the phone
I don't want to have to stay on hold for like 3 hours. They probably got about a million phone calls about their warranty policy change.
360 Gamertag: Baronskatenbass Steam: BaronVonSnakPak HgL: AnsonLuap
They didn't fix this bullshit with the elite either did they?
They have stopped producing defective 360s. The newest ones are completely free of the problem.
Apparently it had to bite microsoft this hard, because it's just happened. You know that warranty thing? Yeah, that was it happening.
In my experience, Microsoft's xbox Customer Support division has been very good. When I transfered xbox live from my xbox to my 360, I didn't have the card I used (it was in houston), my password, or my account number. Yet they helped me get it switched in like 20 minutes tops.
What did they do to fix it? Because last I checked they just started using an extra big glop of epoxy around the CPU and GPU on the elite models.
$1B divided by the retail price of the core, 299, is 3.34 M. The premium I hear they are selling for a slight profit before other costs like marketing get in the way. So lets say 375. That gets you 2.6 million, or roughly one quarter their marketshare.
Where have we heard 1/4 to 1/3? Anyone?
I can only assume that it costs slightly less to fix one than it is to buy an entire new one, even at the manufacturer's price. That tells you how many 360's they figure they'll have to fix.
I thought this was fixed with the elite?
Sláinte
Also, we have a thread on this. It's pretty big, too.
Let's play Mario Kart or something...
This forum requires that you wait 30 seconds between posts. Please try again in 1 seconds.
Oddly, my 360 has yet to receive any red light issues.
Well, I called last night, and spent a grand total of 32 minutes on the phone. It's pretty long, yeah, but not horribly so. And aside from working through the lady's accent, the call was pretty much painless.
Huh, so that's why the lady sounded so happy every time I responded nicely.
Apparently $1 billion. There is a cost/benefit analasys that I can guarantee they've been pouring over, and the instant dealing with defective units the traditional way became more expensive than this new warranty is when they announced the change.