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My laptop cannot connect to the internet via wired Broadband

OrganichuOrganichu poopspeesRegistered User regular
edited July 2007 in Help / Advice Forum
I have a Thinkpad. I've been using Comcast Cable Internet without much of a hitch for a good period of time, now. Suddenly, it ceased to work.

The thing that seemed to segue into the problem: my friend has a DS, and I installed the USB wifi connector on my laptop for him. It was acting zany, so I disabled it (the proprietary wireless signal) and unplugged the dongle. After that, my wired internet will not work. The explanation thoroughly eludes me. All that I did was disabled the wireless signal of this external device. My inbuilt wireless card still works fine- with radios powered on, I can still search for signals.

But ethernet isn't recognized at all. I was using an old, beat up cord (with the little tab falling off) so I even switched to a new one that is confirmed to work. I power cycled the modem, reset the router, etc. I'm not sure what else to do... the other computer connected to the router works perfectly.

Because I'm a student with a school-supplied laptop, I can't access Network Connections. So while this means that I can't right click > repair the connection, BUT this also means that there's no way I could have went in there and messed it up/disabled it. I go to device manager and it shows as my Gigabit Networking card being active with updated drivers, and says the device is working properly.

When I look at the ethernet port with the wire plugged in, I see an occasional blipping green light... but not the normal, rapid activity indicative of a connection. Any ideas? This really sucks, because I do not have a wireless router and I'm typing this on a 6 year old Dell. :(

Organichu on

Posts

  • SarcastroSarcastro Registered User regular
    edited July 2007
    No repair = no easy way to release/renew.

    Try this one:

    Start - Run - type cmd
    type ipconfig

    and check out your IP. Does it start with 169?

    now type ipconfig /all, and check out both of your LAN cards (wire vs wireless) if your Ethernet isn't connected to whatever, it will helpfully say 'Media State Disconnected' underneath its heading. If this is the case, double check to make sure your shit is plugged into the right hole.

    after type in ipconfig /release (everything should come up zeros)
    then: ipconfig /renew

    At which point you'll get you some numbers or another message saying 'this operation cannot be performed on a device with it's media state disconnected'. If you get the latter and everything is plugged in okay, and the LAN light on the router is lit, your card may need to be reinstalled. Easiest way is through device manager (My Computer/properties), delete/reboot.

    You may have also have a button or a switch on the side of the laptop to physically disable the connection. Coulda got hit when you were mucking about with the cards.

    Sarcastro on
  • OrganichuOrganichu poops peesRegistered User regular
    edited July 2007
    ipconfig says Windows IP Configuration, but displays no data

    Same for every other command.

    Organichu on
  • OrganichuOrganichu poops peesRegistered User regular
    edited July 2007
    I reinstalled the networking card. Now it gives me data but everything is 0s. When I hit renew, it says

    "An error occurred while renewing interface Local Area Connection 2: the RCP server is unavailable".

    Organichu on
  • OrganichuOrganichu poops peesRegistered User regular
    edited July 2007
    If it matters, I tried connecting it directly to the modem (rather than connecting it through the router). The same thing happens, all 0s, unable to renew because of inability to contact RCP server... but now, at least, the ethernet port flashes. I'm guessing that doesn't make a functional difference, but- hey, any news is news.

    Organichu on
  • pacbowlpacbowl Los AngelesRegistered User regular
    edited July 2007
    Ideas stolen from some other forums

    - Click Start, click Run, type the following line in the Open box, and then click OK: net start rpcss
    - Make sure the status of your 'DCHP Client' service is started (right click my computer -> manage -> services). If not, start it (right click on it and click start). Also just make sure that the Startup Type is set to 'Automatic' and not 'Manual,' if it is manual, change it (right click, properties, startup type, then choose automatic).
    - right click my computer -> manage -> services, right click Remote Procedure Call -> click properties. choose : restart the service.


    One of these might fix it.

    pacbowl on
    steammicro.php?id=pacbowl&pngimg=background&tborder=0
  • SarcastroSarcastro Registered User regular
    edited July 2007
    That RCP thing is weird- It should be looking for DHCP (Internetworking) rather than RCP (locally resolved networking).

    Could you have mucked your firewall? Sometimes they lockdown and kill all traffic, including DHCP. After a card reinstall, the defaults should be DHCP enabled. So giver a check, disable it (or both if you have two). In fact, if you're using a router, kill them all - the router will have one built into it.

    Sarcastro on
  • SarcastroSarcastro Registered User regular
    edited July 2007
    pacbowl wrote: »
    Ideas stolen from some other forums

    - Click Start, click Run, type the following line in the Open box, and then click OK: net start rpcss
    - Make sure the status of your 'DCHP Client' service is started (right click my computer -> manage -> services). If not, start it (right click on it and click start). Also just make sure that the Startup Type is set to 'Automatic' and not 'Manual,' if it is manual, change it (right click, properties, startup type, then choose automatic).
    - right click my computer -> manage -> services, right click Remote Procedure Call -> click properties. choose : restart the service.


    One of these might fix it.

    Good advice. Though the Remote Procedure Call (RPC) and the Remote Configuration Protocol (RCP) are two different things. Still, good one on checking to see if the DHCP service is actually running.

    Sarcastro on
  • OrganichuOrganichu poops peesRegistered User regular
    edited July 2007
    pacbowl wrote: »
    Ideas stolen from some other forums

    - Click Start, click Run, type the following line in the Open box, and then click OK: net start rpcss
    - Make sure the status of your 'DCHP Client' service is started (right click my computer -> manage -> services). If not, start it (right click on it and click start). Also just make sure that the Startup Type is set to 'Automatic' and not 'Manual,' if it is manual, change it (right click, properties, startup type, then choose automatic).

    This worked.

    Thanks, guys. :)

    Organichu on
  • pacbowlpacbowl Los AngelesRegistered User regular
    edited July 2007
    Organichu wrote: »
    Because I'm a student with a school-supplied laptop, I can't access Network Connections.

    Oooh. Yeah this is gonna be insanely easy or frustratingly hard, if it can be done at all without administrator access.

    Edit: nevermind :)

    pacbowl on
    steammicro.php?id=pacbowl&pngimg=background&tborder=0
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