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Can't connect to wow on school wireless

Mr. WhiteMr. White Registered User regular
edited December 2007 in Help / Advice Forum
For the last month, i've been unable to connect to world of warcraft on my schools wireless (I get stuck at authenticating). I have no problem connecting at home, and I don't have a firewall, or anything else that might interfere with the game.

My friend has no problem connecting at school, but I do for some reason. Is there anything I could check, or change?

Also, he seems to be getting a faster connection than me. I tend to get a 3.5 mbps speed while he gets 11mbps.

I don't have any spyware, torrents, downloads of any kind going on, and im confused as to how this is happening.

The only idea I have is that the school singled out my computer, since I tried to update wow at school once (They do this through a torrent system) and I got locked out of the network for about 15 minutes. Ever since then my speed seems like its been limited. I don't see how this could happen though, because my friends download through p2p all the time, and they never get disconnected.

I've already asked for help on the wow forums, and didn't recieve a reasonable response.

Mr. White on

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    amateurhouramateurhour One day I'll be professionalhour The woods somewhere in TennesseeRegistered User regular
    edited December 2007
    You need to call your school network admin and report the problem, and get them to check your settings, for two reasons...

    1) It's something that they probably need to fix

    or

    2) You're not supposed to be gaming on the school network.

    amateurhour on
    are YOU on the beer list?
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    Mr. WhiteMr. White Registered User regular
    edited December 2007
    You're allowed to game as long as you're a paying student, to the best of my knowledge, I just double checked and there was no mention of gaming being against network rules, just file sharing.

    Mr. White on
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    drhazarddrhazard Registered User regular
    edited December 2007
    Yeah, just contact your school network admin office. Similar thing happened to me when I want to college with City of Villains. I basically had to play go-between for the network admin and the CoV support staff, but they got it figured out.

    drhazard on
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    Mr. WhiteMr. White Registered User regular
    edited December 2007
    I just came back from talking to the people in the information services offices.

    Basically, they know jack shit, all they do is pay for the internet and make sure people can connect, everything is on my end, and they have a Utopian network.

    Mr. White on
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    WuckFarcraftWuckFarcraft Registered User regular
    edited December 2007
    I know this really isn't the advice your looking for and I am probably out of line saying this but.....

    I think if you stopped playing WoW in college, it will only benefit you.

    But then again, you may only play a few hours a week so in that case, I just sound like an asshole. When I was a freshman, kids played that game all the time in my dorm and really missed out on a lot.

    WuckFarcraft on
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    Mr. WhiteMr. White Registered User regular
    edited December 2007
    I'm on my break from work in the writing lab, my finals are done, nothing better to do.

    Also, I just had a IT guy track me down and ask if my name was "Chris", I answered yes, he then told me that i'm not allowed to play wow.

    Funny, because the only rule stated on the wireless faq is that, "Use of the RCCD District wireless network by non RCC employees or students is strictly prohibited. All access through the network may be monitored and logged. Any illegal use of the wireless network will be reported to the proper authorities."

    Not only that, but it's on my computer, not the schools :-/

    Kind of pissed off right now, but I know being confrontational with the guy isn't going to solve anything.

    Mr. White on
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    ege02ege02 __BANNED USERS regular
    edited December 2007
    Ask the IT guy why you're not allowed to play.

    I used to work at my schools NetOps Center, and there wasn't a rule against MMOs. They are generally harmless, as far as network activity goes.

    In terms of destroying your life utterly... that's another matter.

    ege02 on
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    Mr. WhiteMr. White Registered User regular
    edited December 2007
    He seemed like a confrontational douche bag, I doubt he would have answered any question I had. Does Starbucks charge for wireless? It's so boring when you have a 5 hour break between shifts and nothing to do.

    Mr. White on
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    vonPoonBurGervonPoonBurGer Registered User regular
    edited December 2007
    Mr. White wrote: »
    Also, I just had a IT guy track me down and ask if my name was "Chris", I answered yes, he then told me that i'm not allowed to play wow.

    Funny, because the only rule stated on the wireless faq is that, "Use of the RCCD District wireless network by non RCC employees or students is strictly prohibited. All access through the network may be monitored and logged. Any illegal use of the wireless network will be reported to the proper authorities."
    Can't say that I'm surprised. I used to do support for a turnkey medical application. Our stuff was installed in several teaching hospitals, in addition to all manner of private institutions. Invariably, the teaching hospitals had the most incompetent and ridiculous IT departments imaginable. I once had a doctor call me up and ask me if he ought to be getting net send spam on his ultrasound. I don't know what's more alarming, that there are ultrasounds on routable IP addresses without firewalls, or that there are ultrasounds that run Windows. Bonus irony: the spam was advertising an "equivalent life experience" degree from an online institution, which caused the doctor to lament the 10 years he'd spent in medical school.

    Does your school have a computer code of conduct that applies to the wired network? If so, that may be where the "no gaming" clause resides. Since it's your own computer though, and you pay for access indirectly via your tuition, I'd say you have good cause to complain. If the IT admin won't see it your way, go over his head and complain to whoever is his boss. If that doesn't get anywhere, consider issuing a complaint with your school's ombudsman. You do have rights, you just have to be assertive in order to claim them. If someone claims that games are a purely frivolous use of the network, I'd recommend pointing out the growing body of video game research. Games are a relatively new medium which means there's a need for serious research, the same as for film, theater, literature, music and other media.

    vonPoonBurGer on
    Xbox Live:vonPoon | PSN: vonPoon | Steam: vonPoonBurGer
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    amateurhouramateurhour One day I'll be professionalhour The woods somewhere in TennesseeRegistered User regular
    edited December 2007
    Mr. White wrote: »
    He seemed like a confrontational douche bag, I doubt he would have answered any question I had. Does Starbucks charge for wireless? It's so boring when you have a 5 hour break between shifts and nothing to do.

    usually you have to buy some coffee or something and it's good for a few hours, but that may have changed since the last time I actually went into a starbucks....

    amateurhour on
    are YOU on the beer list?
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    ege02ege02 __BANNED USERS regular
    edited December 2007
    Mr. White wrote: »
    He seemed like a confrontational douche bag, I doubt he would have answered any question I had. Does Starbucks charge for wireless? It's so boring when you have a 5 hour break between shifts and nothing to do.

    Yes, Starbucks charges for wireless. It's either a ridiculous one-time fee or a slightly less ridiculous monthly or yearly subscription.

    There may be other coffee shops in the area that have free wi-fi, but you need to buy something while there in order for them to let you use it. Most coffee shops around where I live give you the wireless password on the receipt, for instance.

    In any case, about the IT guy, it is his job to answer your questions. If he does not, ask to talk to his supervisor. Be adamant about it; they can't refuse you service without giving you a reason.

    ege02 on
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    EggyToastEggyToast Jersey CityRegistered User regular
    edited December 2007
    And you can follow up by asking why your friends don't have any problems.

    If they have a legitimate reason, then yeah, rock out at starbucks, barnes & noble, or panera. The starbucks wireless fee is crap in that it's a fee, but it's not bad.

    If you ask the IT guys for clarification, and they come back with "ok, it's not really 'illegal,' but we're not going to help you out since it's not class related," as in it's OK for you to play but they're not going to help you out, look into a VNC setup. I've used your-freedom.de to play the occasional game on obtuse network setups before, and you can try it out for free through them. I only recommend them because of the free service; there's LOTS of VNC companies out there that range from almost free to a few bucks a month, or "voucher" based "when you need it" service.

    EggyToast on
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