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Creative Zen 8GB not connecting!

kathoskathos Registered User regular
edited February 2008 in Help / Advice Forum
I just got a Creative Zen 8GB, and it worked just fine docking and transferring files and all that. But suddenly it screwed up and Windows refuses to recognize (or the Zen refuses to get itself recognized) the Zen. It'll do that "recognized!" sound that XP does but then the "USB disconnected" sound a second later. The only thing the Zen does is charge itself.

I tried downloading drivers for it but the Creative website has zero drivers for this player. The Zen Explorer doesn't see it, now I know my Device Manager sees it 'cause it says "CREATIVE ZEN" but with an exclamation point on it. So no go. I tried "uninstalling drivers" and it'll pop up for only for a brief 10 seconds, in which I tried to update the firmware (thinking that was the problem) but the firmware update takes at least 30+ seconds (not enough time).

I really love this player, the video lasts almost forever for this lil' guy, now I can exchange it to get a new one, but the hassle of it pisses me off.

Oh and I've tried using all USB ports/hub (I only have one) and none of them work, all other USB devices (mouse/keyboard, card reader etc).

Brlito.png
kathos on

Posts

  • FofamitFofamit Registered User regular
    edited February 2008
    Are you using the creative software to transfer files? or are you using just the normal file directory and dragging files into it?

    Fofamit on
  • Page-Page- Registered User regular
    edited February 2008
    I've had problems like this with my Zen V Plus. I thought it was just my computer being an asshole.

    First thing's first: The install CD that came with my player did not work. Go to the Creative website and download the latest stuff, see if that works. Such a stupid problem, really.

    Anyways, what I've got now is something like this: The Creative software wasn't doing it for me, so I uninstalled everything, except the plays-for-sure drivers that let you drag and drop files. Winamp, Windows Media Player and MediaMonkey all work with the player, so I just use MediaMonkey to transfer and tag files. You're probably better off doing something like that, especially if there's a music management program you already use.

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  • kathoskathos Registered User regular
    edited February 2008
    Still no luck, and I'm using both Zen Explorer (latest version) and MediaMonkey.

    Godammit it's probly the player, it was working fine a few hours ago, transferring all that music is gonna be a bitch.

    kathos on
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  • histronichistronic Registered User regular
    edited February 2008
    I had the same problem with my Zen: Creative M Vision. You need to go into your list of USB ports and make sure you are allowing the player to connect for data transfer... I don't remember exactly how to do it, and I'm not on my normal computer so I can't look it up right now, but when I get home if you are still having trouble with it I'll look it up for you.

    histronic on
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