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Optical drives vanished. (resolved)

RankenphileRankenphile Passersby were amazedby the unusually large amounts of blood.Registered User, Moderator Mod Emeritus
edited August 2008 in Help / Advice Forum
Been scratching my head over this for too long, don't want to have to format if I can avoid it.

Basically, my optical drives just... stopped showing up.

I'm running Vista 64 Home Premium, have an NEC DVD-RW and a Plextor CD-R, both of which I can see just fine in my device manager. Real easy to spot, too, they got a nice handy little exclamation mark over them.

Disk Manager doesn't show them whatsoever.

Try to disable, reboot and enable the drives? Nothing happens. Try to uninstall and reboot, scan for new hardware? They can't install. Manufacturers don't provide drivers for them, because apparently the OS should provide all that. And I've used them a bunch in the past, they just... stopped showing up.

I don't know when it happened, but I first noticed it maybe a week or two ago. Now I'm getting frustrated because everything I've tried hasn't worked.

So, any ideas?

8406wWN.png
Rankenphile on

Posts

  • Mr. PokeylopeMr. Pokeylope Registered User regular
    edited August 2008
    Have you uninstalled any CD/DVD burning software lately? Had a similar problem after uninstalling iTunes. My DVD-r drive disappeared and would only appear in Device manager with a yellow exclamation mark. Turns out the problem was iTunes fucked up the registry. I'm on XP though so your problem could be different.

    I used a Microsoft fix for the problem. It's been awhile but it was for roxio CD/DVD burning software fucking up the registry and it fixed the problem for me. Sorry I can't be more help.

    Mr. Pokeylope on
  • Ramen NoodleRamen Noodle whoa, god has a picture of me! Registered User regular
    edited August 2008
    I second the iTunes motion, it fucked with my dad's drive pretty hardcore.

    Ramen Noodle on
  • DrFrylockDrFrylock Registered User regular
    edited August 2008
    Does Vista still have the UpperFilters and LowerFilters registry entries? I have seen those cause this exact problem in XP if you install a CD application (like something that does burning) and then uninstall it, or something gets messed up for whatever reason.

    DrFrylock on
  • RankenphileRankenphile Passersby were amazed by the unusually large amounts of blood.Registered User, Moderator Mod Emeritus
    edited August 2008
    come to think of it, I did update itunes recently...

    what sort of "Microsoft fix" would you recommend? I'm almost ready to just reformat, but if I can't fucking use the optical drive, I can't very well reinstall, can I?

    Rankenphile on
    8406wWN.png
  • WillethWilleth Registered User regular
    edited August 2008
    Sounds like a problem I had with my XP box a while ago. I don't know if VIsta works the same, but all I did was the following:

    Find cdrom.sys. Rename it to cdromx.sys so that Windows can't find it. Reboot.
    Windows should recreate the file. Reboot again.
    Your CD drive now works. :D If not, just delete cdrom.sys and rename cdromx.sys back to cdrom.sys, and your system is back in its original (albeit broken) state.

    Willeth on
    @vgreminders - Don't miss out on timed events in gaming!
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  • RankenphileRankenphile Passersby were amazed by the unusually large amounts of blood.Registered User, Moderator Mod Emeritus
    edited August 2008
    huh, interesting. I'll give that a shot.

    Rankenphile on
    8406wWN.png
  • RankenphileRankenphile Passersby were amazed by the unusually large amounts of blood.Registered User, Moderator Mod Emeritus
    edited August 2008
    rrrgh fucking vista

    so I'm in as administrator, how the fuck do I get it to allow me to change permissions on the windows drive so I can fucking make changes to files within it?

    Rankenphile on
    8406wWN.png
  • CyvrosCyvros Registered User regular
    edited August 2008
    rrrgh fucking vista

    so I'm in as administrator, how the fuck do I get it to allow me to change permissions on the windows drive so I can fucking make changes to files within it?
    Right-click the folder or file that you want to change permissions for (you have to do this one file at a time, so doing a folder is the easiest way), go to Properties and then to the Security tab. Click on Advanced, go to the Owner tab, then Edit and select the name of the account you're currently using (if it isn't listed, click on Other users and groups and type it in). Click OK and close the dialogue boxes.

    Right-click the folder or file again, go back to the Security tab of Properties and click on Edit. If the name of the account you're using isn't listed, click on Add and type it in. If it is or you've typed it in, give that account full control by checking that box. Click OK, close Properties and that should be it.

    Now what's convoluted about that? D:

    Cyvros on
  • RankenphileRankenphile Passersby were amazed by the unusually large amounts of blood.Registered User, Moderator Mod Emeritus
    edited August 2008
    Cyvros wrote: »
    rrrgh fucking vista

    so I'm in as administrator, how the fuck do I get it to allow me to change permissions on the windows drive so I can fucking make changes to files within it?
    Right-click the folder or file that you want to change permissions for (you have to do this one file at a time, so doing a folder is the easiest way), go to Properties and then to the Security tab. Click on Advanced, go to the Owner tab, then Edit and select the name of the account you're currently using (if it isn't listed, click on Other users and groups and type it in). Click OK and close the dialogue boxes.

    Right-click the folder or file again, go back to the Security tab of Properties and click on Edit. If the name of the account you're using isn't listed, click on Add and type it in. If it is or you've typed it in, give that account full control by checking that box. Click OK, close Properties and that should be it.

    Now what's convoluted about that? D:

    I did.

    And it won't let me make those permission changes to the windows folder. Said "Access is Denied".

    What the fuck

    Rankenphile on
    8406wWN.png
  • CyvrosCyvros Registered User regular
    edited August 2008
    Cyvros wrote: »
    rrrgh fucking vista

    so I'm in as administrator, how the fuck do I get it to allow me to change permissions on the windows drive so I can fucking make changes to files within it?
    Right-click the folder or file that you want to change permissions for (you have to do this one file at a time, so doing a folder is the easiest way), go to Properties and then to the Security tab. Click on Advanced, go to the Owner tab, then Edit and select the name of the account you're currently using (if it isn't listed, click on Other users and groups and type it in). Click OK and close the dialogue boxes.

    Right-click the folder or file again, go back to the Security tab of Properties and click on Edit. If the name of the account you're using isn't listed, click on Add and type it in. If it is or you've typed it in, give that account full control by checking that box. Click OK, close Properties and that should be it.

    Now what's convoluted about that? D:

    I did.

    And it won't let me make those permission changes to the windows folder. Said "Access is Denied".

    What the fuck

    I've had this problem quite a bit, actually. It's generally because crap in there's being used by the system (must say I never really had that problem with XP).

    Have you got a Vista disc with you? If you pop it in and reboot, you should be able to boot into the disc and go into some recovery options. There'll be an option to open up a Command Prompt and you can do what you need to from there. You can't open Explorer from there, so you may want to install a secondary file manager, like the one included with 7-Zip.

    Cyvros on
  • RankenphileRankenphile Passersby were amazed by the unusually large amounts of blood.Registered User, Moderator Mod Emeritus
    edited August 2008
    Cyvros wrote: »
    Cyvros wrote: »
    rrrgh fucking vista

    so I'm in as administrator, how the fuck do I get it to allow me to change permissions on the windows drive so I can fucking make changes to files within it?
    Right-click the folder or file that you want to change permissions for (you have to do this one file at a time, so doing a folder is the easiest way), go to Properties and then to the Security tab. Click on Advanced, go to the Owner tab, then Edit and select the name of the account you're currently using (if it isn't listed, click on Other users and groups and type it in). Click OK and close the dialogue boxes.

    Right-click the folder or file again, go back to the Security tab of Properties and click on Edit. If the name of the account you're using isn't listed, click on Add and type it in. If it is or you've typed it in, give that account full control by checking that box. Click OK, close Properties and that should be it.

    Now what's convoluted about that? D:

    I did.

    And it won't let me make those permission changes to the windows folder. Said "Access is Denied".

    What the fuck

    I've had this problem quite a bit, actually. It's generally because crap in there's being used by the system (must say I never really had that problem with XP).

    Have you got a Vista CD with you? If you pop it in and reboot, you should be able to boot into the CD and go into some recovery options. There'll be an option to open up a Command Prompt and you can do what you need to from there. You can't open Explorer from there, so you may want to install a secondary file manager, like the one included with 7-Zip.

    unfortunately, I packed all my discs and brought them to the new apartment this past weekend, and am in the process of moving. I'll give this a shot once we get moved down this coming week.

    Rankenphile on
    8406wWN.png
  • CyvrosCyvros Registered User regular
    edited August 2008
    unfortunately, I packed all my discs and brought them to the new apartment this past weekend, and am in the process of moving. I'll give this a shot once we get moved down this coming week.
    Then good luck, sir, and godspeed.

    (Also, I was reminded elsewhere that Vista comes on a DVD, not a CD. Sorry 'bout that.)

    Cyvros on
  • DrFrylockDrFrylock Registered User regular
    edited August 2008
    http://www.randomfix.com/2007/04/12/windows-vista-%E2%80%93-missing-cddvd-rom-drive/

    I would back up those registry keys before you try this just in case it doesn't fix it.

    DrFrylock on
  • EshEsh Tending bar. FFXIV. Motorcycles. Portland, ORRegistered User regular
    edited August 2008
    Did you recently install Daemon Tools or another sort of image mounting software? I know that can sometimes cause issues.

    Esh on
  • RankenphileRankenphile Passersby were amazed by the unusually large amounts of blood.Registered User, Moderator Mod Emeritus
    edited August 2008
    Esh wrote: »
    Did you recently install Daemon Tools or another sort of image mounting software? I know that can sometimes cause issues.
    not recently, no.

    Rankenphile on
    8406wWN.png
  • RankenphileRankenphile Passersby were amazed by the unusually large amounts of blood.Registered User, Moderator Mod Emeritus
    edited August 2008
    DrFrylock wrote: »
    http://www.randomfix.com/2007/04/12/windows-vista-%E2%80%93-missing-cddvd-rom-drive/

    I would back up those registry keys before you try this just in case it doesn't fix it.
    fuck yes this worked!

    now, before a lock gets thrown on this, let me point something out - when I rebooted, the drives were visible and functional, but iTunes had an error message that the registry entries that it used for burning discs were gone, and that I needed to reinstall. I'm going to do so now and report back - if it doesn't fuck shit up, we're gold, if not, fuck, we need a workaround.

    Rankenphile on
    8406wWN.png
  • RankenphileRankenphile Passersby were amazed by the unusually large amounts of blood.Registered User, Moderator Mod Emeritus
    edited August 2008
    It worked! Fuck yes!

    Oh sweet frylock, I could kiss you

    Rankenphile on
    8406wWN.png
  • DrFrylockDrFrylock Registered User regular
    edited August 2008
    Oh sweet frylock, I could kiss you

    Pass. Sigh. Why can't it ever be the chicks that have missing optical drives?

    Anyway, this has happened to me on a number of occasions. It's apparently something dumb in the design of XP/Vista. As near as I can tell, various programs that interact with your CD-ROM drive on a low level (burners, etc.) need to install special little mini-drivers for it. These are the UpperFilters and LowerFilters. I'm not sure what makes them "upper" and "lower," probably one runs before some process and one runs after it. Anyway, these are little bits of executable code. For whatever reason, uninstalling or upgrading certain of these programs has a tendency to fuck these things up. Either the drivers themselves are deleted, or some software they depend on is deleted, who knows? Windows' natural reaction is, of course, to make your drives mysteriously disappear.

    Completely nuking the UpperFilters and LowerFilters isn't always a great idea either. I guess iTunes will notice and recreate the entries in there that iTunes needs, but other programs might not. The real solution in this case is to go back and add in the filters one at a time until you figure out which ones work and which ones are busted, so you still have the set of filters in there that are needed for your programs that still work.

    DrFrylock on
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