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Monitor "broken," Near throwing it out the window.

George Fornby GrillGeorge Fornby Grill ...Like ClockworkRegistered User regular
edited November 2008 in Help / Advice Forum
Alright. It's been 2 weeks, and this hasn't resolved itself so I'm gonna see what you guys can come up with.

2 weeks ago I accidentally hit the "Auto Reset" button on my monitor.
Everything was suddenly shoved down and to the right, as if I had adjusted the horizontal and vertical position to make it move.
I checked the settings, and the monitor said it was running at 1280x720, its native resolution.
Of course it didn't look like it was at 1280x720, because everything was moved.
I went into the monitor's settings to adjust the screen position, and moved it horizontally to the left, although it helped some, there is still a ~2 inch gap between where the screen itself starts and where the desktop is visible.

I've included a screencap of my desktop to illustrate everything.
What I've colored white is what is NOT visible
By not visible, I mean that it does not appear on the screen at all, but is still there, as in, I can move the mouse into that spot, but cannot see it.
desktop1.jpg

No amount of searching or support help I've gone through has helped at all, and I'm seriously at the point of just selling the monitor and getting a new one.

In order to run any program on this screen, I have to resize it, since it's impossible to run anything at full screen.

What I've tried:
Delete/re-install drivers
Reset computer
Restore computer
I have tried using only one monitor, but the problem is still there
I've messed with the settings as much as I can, changing the resolution, the position, what port it's plugged into, etc.

Now the interesting thing: I plugged the monitor back into the computer that it came with, and after adjusting it a bit, it worked fine, yet when I plugged it back into my rig, I could not at ALL replicate the results.

If you guys want more information, I'll be happy to provide it, and I'll try basically anything you guys reccomend, I'm seriously done with this screen if I can't fix it.

George Fornby Grill on

Posts

  • brandotheninjamasterbrandotheninjamaster Registered User regular
    edited November 2008
    Forgive me, I may not have read your OP correctly.

    The autoreset button was on your monitor right? Have you tried playing with the settings on your monitor itself?

    Also, I can't view your screenshot because of my work proxy, so I could be way off here.

    brandotheninjamaster on
  • illigillig Registered User regular
    edited November 2008
    did you try changing resolutions (to non-native ones) on your PC, and then auto resetting the monitor again? that may force it back into alignment...

    It also seems that you have two monitors... does the 2nd monitor work correctly (i.e. display everything) on the same video output as the 'broken' one?

    As a last resort:

    i know that CRTs had adjustable pots inside that would control such settings much more finely than the on-screen menu controls... i've never opened an LCD (which I assume you have), but I'd assume that these monitors have similar functionality? (I could be wrong here... the technology is completely different...)

    illig on
  • George Fornby GrillGeorge Fornby Grill ...Like Clockwork Registered User regular
    edited November 2008
    Forgive me, I may not have read your OP correctly.

    The autoreset button was on your monitor right? Have you tried playing with the settings on your monitor itself?

    Also, I can't view your screenshot because of my work proxy, so I could be way off here.

    The auto reset button was on the monitor, and yes I've tried messing with the monitor's integrated settings.

    @Illig the second monitor works fine on either port, and the broken one is still broken on either port.
    I'll try your suggestion when I get home, hitting auto-reset after changing the resolution.

    George Fornby Grill on
  • rfaliasrfalias Registered User regular
    edited November 2008
    Important question.

    Make and Model of monitor.

    rfalias on
  • George Fornby GrillGeorge Fornby Grill ...Like Clockwork Registered User regular
    edited November 2008
    okay the resizing didn't work, here's the make/model

    Gateway
    FDP1775W

    George Fornby Grill on
  • rfaliasrfalias Registered User regular
    edited November 2008
    okay the resizing didn't work, here's the make/model

    Gateway
    FDP1775W

    Hmm, nothing comes up in google with that model number... sure that's not the serial?

    rfalias on
  • George Fornby GrillGeorge Fornby Grill ...Like Clockwork Registered User regular
    edited November 2008
    Okay looking at the back of the monitor, it says that the previous number was the model number, this is the part number:

    7010707R

    George Fornby Grill on
  • eternalbleternalbl Registered User regular
    edited November 2008
    The monitor is a FPD1775W. Considering its just a matter of hitting reset, I can't see it being tougher than manually centering the picture.

    Link to manual, instructions for video settings on page 13, and troubleshooting at the back. I also noticed that for 'Video Scaling' it said that adjusted the aspect ratio of the display. Have you tried to play with that setting at all?

    Edit: In your screen cap, is the top left corner of the image at the top left corner of the monitor, or is it spaced down and right?

    eternalbl on
    eternalbl.png
  • George Fornby GrillGeorge Fornby Grill ...Like Clockwork Registered User regular
    edited November 2008
    It's spaced down and right.

    George Fornby Grill on
  • eternalbleternalbl Registered User regular
    edited November 2008
    In that screen cap, did you just shove the window into the usable space, or have you maximized that Firefox window?

    eternalbl on
    eternalbl.png
  • George Fornby GrillGeorge Fornby Grill ...Like Clockwork Registered User regular
    edited November 2008
    The window is in the usable space, if I were to maximize FF, it would take up where the white part is, too, but wouldn't be visible.

    George Fornby Grill on
  • eternalbleternalbl Registered User regular
    edited November 2008
    Hmm, just checked out their site for a sec. not much on the monitor, but it does say that to get it to its absolute defaults you can unplug the power cord, then hold the power button until the power light goes out, and then hold it for 5 secs after that.

    eternalbl on
    eternalbl.png
  • ShadeShade Registered User regular
    edited November 2008
    put a bright solid color as your background, hide the task bar, hit the reset button again.

    Shade on
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