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Am I paying too much for cable & internet service?
I was thinking about calling up my ISP and asking for lower rates....
Heres a transcript of my monthly bill. What do you guys think? Am I already getting a good deal, or should I ask for something better?
CABLE SERVICE:
Digital $45.91
HD/DVR Service $5.00
HDTV Tier $6.95
1 Digital Converter $6.99
ON-LINE SERVICE:
Road Runner $35.00
FEES AND TAXES:
City, Public, Edu & Govt Access: $0.35
FCC Regulatory Fee: $0.06
Local Franchise Fee $4.74
State and Local Sales Tax $7.56
Sounds to me like you have one of the packages that has alot of channels you probably don't watch.
HD and DVR are nice, and i'd say DVR is always worth it if you can't watch the programs you like because of real life.
However, In my case, I found that my wife and I together had around 6 channels that were actually worthwhile for us. So I Canceled the 300 channels of crap, and have basically 1-71 with a couple HD.
That's a decent price on the broadband. I'd see if you can choose a smaller channel package to save any money. Again you have to choose what is worth your money for TV and what isn't. Prices seem pretty right on for the normal package.
I dropped TV altogether a few years ago. I still get the local channels because it makes my internet cheaper (and they can't put the analog filter on, so you still get 70+ channels anyway), and my bill is:
$45 internet
$10 TV
$3 fees & taxes.
I just received a thing in the mail outlining all of Comcast's prices, because they were changing some (increasing many by a few bucks, dropping the price on a couple). Your prices are on par with what I remember seeing (and being happy I don't pay for TV).
If you can deal with the hassle of calling the cable company which I do about every six months, call and threaten to cancel, quote them deals from competitors which are better than your current bill. You will have to be speaking with their (cancellation/retention) department. Ask them what deals they can offer to keep you as a customer. They will always offer you some kind of limited time promotion like the reduced rates for 6 months that you probably received when you first signed up for the service.
It is annoying because the hold wait time for the cancellation dept is usually in the range of 20 - 45 minutes, but just keep in mind the kind of savings you may get for months after that one call. Also haggling prices with anything is always annoying in some degree, but it does work. I've haggled my cable/internet bills down for the longest time, got major price reduction haggling for my big HDTV purchase, cars, etc...
See if you can get Grande Communications service in your area (they serve about half of Austin), you probably cannot get a lower price (as it seems digital cable plus HD + DVR + broadband = $100 + taxes) but you might get more features for what you're paying. Time Warner wouldn't price/feature match when I gave em a chance to keep my business (7 year customer).
I'm paying about what you are (maybe a few bucks less) and I've got Digital cable, 1 HD/DVR box, 1 non-HD non-DVR digital box, showtime (free for a year), and broadband cablemodem. Plus they have NBC (not sure if NBC affiliate and Time Warner have reached a deal yet).
Grande can usually edge out Time Warner in price, but Time Warner has better on-demand service.
If you provide another Grande customer as a reference, you both get a $25 credit on next bill. Also if Grande serves your area, try to get a hold of the account executive/salesdude in your area. He can usually hook you up better/cheaper then just calling into the main line (e.g. I got a free month of all the premuim channels which auto-cancelled, also got the 2nd digital box tossed in for 75% off).
If you can deal with the hassle of calling the cable company which I do about every six months, call and threaten to cancel, quote them deals from competitors which are better than your current bill. You will have to be speaking with their (cancellation/retention) department. Ask them what deals they can offer to keep you as a customer. They will always offer you some kind of limited time promotion like the reduced rates for 6 months that you probably received when you first signed up for the service.
It is annoying because the hold wait time for the cancellation dept is usually in the range of 20 - 45 minutes, but just keep in mind the kind of savings you may get for months after that one call. Also haggling prices with anything is always annoying in some degree, but it does work. I've haggled my cable/internet bills down for the longest time, got major price reduction haggling for my big HDTV purchase, cars, etc...
Be ready to waste your time though. When I see someone has already gotten a retention offer in the past, and are calling in for another one once theirs ends I schedule them for disconnection.
If you can deal with the hassle of calling the cable company which I do about every six months, call and threaten to cancel, quote them deals from competitors which are better than your current bill. You will have to be speaking with their (cancellation/retention) department. Ask them what deals they can offer to keep you as a customer. They will always offer you some kind of limited time promotion like the reduced rates for 6 months that you probably received when you first signed up for the service.
It is annoying because the hold wait time for the cancellation dept is usually in the range of 20 - 45 minutes, but just keep in mind the kind of savings you may get for months after that one call. Also haggling prices with anything is always annoying in some degree, but it does work. I've haggled my cable/internet bills down for the longest time, got major price reduction haggling for my big HDTV purchase, cars, etc...
Be ready to waste your time though. When I see someone has already gotten a retention offer in the past, and are calling in for another one once theirs ends I schedule them for disconnection.
Yeah, definitely depends on the company. Comcast here is notoriously unbending. If you can get them to show up, your service will be great, but if you're unhappy with it they're fine just unplugging you.
I dropped TV altogether a few years ago. I still get the local channels because it makes my internet cheaper (and they can't put the analog filter on, so you still get 70+ channels anyway), and my bill is:
$45 internet
$10 TV
$3 fees & taxes.
I just received a thing in the mail outlining all of Comcast's prices, because they were changing some (increasing many by a few bucks, dropping the price on a couple). Your prices are on par with what I remember seeing (and being happy I don't pay for TV).
I have the same deal as this from Comcast except I only pay $32 internet, $6 TV, and $3 fees & modem rental. But that's me living out in Northampton, MA, and not in a city.
Posts
Drop your digital service and DVR if you want to lower costs.
HD and DVR are nice, and i'd say DVR is always worth it if you can't watch the programs you like because of real life.
However, In my case, I found that my wife and I together had around 6 channels that were actually worthwhile for us. So I Canceled the 300 channels of crap, and have basically 1-71 with a couple HD.
That's a decent price on the broadband. I'd see if you can choose a smaller channel package to save any money. Again you have to choose what is worth your money for TV and what isn't. Prices seem pretty right on for the normal package.
$45 internet
$10 TV
$3 fees & taxes.
I just received a thing in the mail outlining all of Comcast's prices, because they were changing some (increasing many by a few bucks, dropping the price on a couple). Your prices are on par with what I remember seeing (and being happy I don't pay for TV).
I pay pretty much the same as you btw.
It is annoying because the hold wait time for the cancellation dept is usually in the range of 20 - 45 minutes, but just keep in mind the kind of savings you may get for months after that one call. Also haggling prices with anything is always annoying in some degree, but it does work. I've haggled my cable/internet bills down for the longest time, got major price reduction haggling for my big HDTV purchase, cars, etc...
Steam
XBOX
I'm paying about what you are (maybe a few bucks less) and I've got Digital cable, 1 HD/DVR box, 1 non-HD non-DVR digital box, showtime (free for a year), and broadband cablemodem. Plus they have NBC (not sure if NBC affiliate and Time Warner have reached a deal yet).
Grande can usually edge out Time Warner in price, but Time Warner has better on-demand service.
If you provide another Grande customer as a reference, you both get a $25 credit on next bill. Also if Grande serves your area, try to get a hold of the account executive/salesdude in your area. He can usually hook you up better/cheaper then just calling into the main line (e.g. I got a free month of all the premuim channels which auto-cancelled, also got the 2nd digital box tossed in for 75% off).
Be ready to waste your time though. When I see someone has already gotten a retention offer in the past, and are calling in for another one once theirs ends I schedule them for disconnection.
Yeah, definitely depends on the company. Comcast here is notoriously unbending. If you can get them to show up, your service will be great, but if you're unhappy with it they're fine just unplugging you.
I have the same deal as this from Comcast except I only pay $32 internet, $6 TV, and $3 fees & modem rental. But that's me living out in Northampton, MA, and not in a city.