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Video card problem?

matt has a problemmatt has a problem Points to 'off'Points to 'on'Registered User regular
edited January 2009 in Help / Advice Forum
We have a generic Dell Optiplex 755 running Win XP at work as our POS and Quickbooks server, that is also used for general bakery (I work in a bakery) operations. It has an ATI Radeon HD 2400 XT installed in it that, since a power outage about two weeks ago, has been acting flaky. Upon rebooting after the outage, XP loaded and ran fine for about 20-30 seconds before blue screening with a generic stop error, the code for which basically said it was a possible driver conflict. We haven't installed anything new on the system, it's stock from Dell.

After getting the first blue screen, I booted into safe mode just fine, ran various spyware and antivirus programs which came up clean, and rebooted again into XP, with the same blue screen. Went back into safe mode, uninstalled the video card, and rebooted into XP once again. It loaded with the default 640x480 res, started up its normal background processes, then gave me a popup that it had found new hardware (the video card) which it proceeded to install on its own, just fine. I adjusted the res back up to 1680x1050 (the monitor's max) and everything has been just fine.

Until today, when I had to restart the system for some software I installed, and I got the same blue screen error upon reboot. Did the safe mode/uninstall video card trick, rebooted, and everything worked once again.

The video card obviously works, since it's currently in use, but I don't really want to have to boot into safe mode and uninstall it every time I want to reboot the system. I've tried installing the newest ATI drivers after letting XP install the card, and also without letting XP install the card, but upon reboot I get the same blue screen once again. The system has been in use for about 8 months now with no problems booting/rebooting up until the power outage two weeks ago.

So, any ideas, anyone?

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matt has a problem on

Posts

  • Dunadan019Dunadan019 Registered User regular
    edited January 2009
    1) if the motherboard also has a video output make sure that device is disabled.

    2) most of the time, when a computer says 'you need to restart to finish install' you really don't.

    Dunadan019 on
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