The new forums will be named Coin Return (based on the most recent vote)! You can check on the status and timeline of the transition to the new forums here.
Please vote in the Forum Structure Poll. Polling will close at 2PM EST on January 21, 2025.

Random MyFax charge on checking account?

FrostyFrosty Registered User regular
edited March 2009 in Help / Advice Forum
Occasionally I do a little online banking (Bank of America) and check out my history (deposits, purchases, withdrawals, etc.) just to see my balance and what I've been up to. Well this morning I did this and noticed a $10 checkcard charge made on 3/13 for MYFAX. I couldn't remember making any $10 dollar transactions like that on Friday, and after a moments Googling, realized that MYFAX referred to MyFax, an online fax-to-email service (or something)

Now I know for certain this wasn't me, and of course I immediately thought "oh fuck someone has my credit card number", but in reality I have no idea how this would happen; the only thing I EVER use my card for are ATM withdrawals, paying for stuff at brick and mortar stores (groceries, games, whatever), and reputable online stores (amazon, newegg, that sort of thing). Also, if someone DID get my card number, I'm suprised that, since last Friday, they apparently only used it to sign up for a monthly subscription at myfax.com of all things

Still, I know it's possible that someone somehow managed to get my number, and I'd like some input on where to go next. Should my first step be to call up customer service over at MyFax and deal with things on their end? Or cut out the middle man and go right to Bank of America to dispute the charge?

Frosty on

Posts

  • Dunadan019Dunadan019 Registered User regular
    edited March 2009
    call your bank, see if they began charging for some aspect of your online banking (for instance 10/year for emailed bill statements). if they don't use it and you don't use it, cancel the charge and start talking to your banks fraud service to see what happened.

    Dunadan019 on
Sign In or Register to comment.