Package to old address

JWashke

A few weeks ago I sent my laptop into Dell for repairs after spilling water on it, and last weekend I moved out of my apartment, in my stupidity I completely forgot to call dell to change the address to send my laptop back to since I had forgotten I had even sent it in.

I got an email friday saying it had shipped and is scheduled to arrive monday by Fed Ex at my old apartment.

After checking my email today I'm freaking out that I'm going to lose my laptop now, since my apartment is close by I was going to head over on my lunch break on monday and see if I can talk to the new tenants. Is there anything else I can do? Can Fed Ex reroute a package or do I just have to hope the new tenants are home and friendly when I pay a visit?

Thanks for any advice.

Crashtard

If you have the tracking # then call Fedex, give them the info and you should be able to update the address.

RUNN1NGMAN

Worst-case, FedEx will hold the package at their service center and you can pick it up there.

Daenris

From the FedEx site about Address Correction:

Express
If a recipient's address on an airbill, air waybill or shipping label is incomplete or incorrect, we may attempt to find the correct address and complete the delivery, and a special handling fee will apply (see Shipping Fees). Address correction is also required if the recipient phone number is omitted for a Rural Delivery (RD) address or a Star Route Assignment (SRA) address in Alaska. If we are unable to complete delivery under these circumstances, we are not liable for failing to meet our delivery commitment.

Within the U.S., we also will assess this fee if the address is a P.O. box number or P.O. box ZIP code. For international shipments destined to a P.O. box address, we may assess the fee if a valid telephone, fax or telex number is not provided for the recipient.

For FedEx International Broker Select®, the address correction fee will apply if a broker's address is incomplete or incorrect on an international air waybill or other shipping documentation. If we cannot determine the correct address or cannot reach the broker, we may attempt to contact the sender for address clarification or instructions to return the shipment. We are not liable for failing to meet our delivery commitment time for any shipment with an incomplete or incorrect broker address.

Ground
If we are unable to deliver a shipment because the shipper-provided address is incorrect or is a P.O. box, we will attempt to determine the correct address, complete delivery and notify the shipper of the address correction. A special handling fee will apply for delivery or attempted delivery to the corrected address (see Shipping Fees). The money-back guarantee does not apply to these shipments, and we are not liable for failing to complete delivery or meet our scheduled delivery time.

So I'd just call them and let them know the address is wrong. Depending on what they say you might have to call Dell and have Dell inform FedEx that the address is wrong.