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Laptop screen flickers for several minutes on startup
whuppins
Registered User regular
Registered User regular
Hi,
My brother ordered an HP Pavilion dv6 series laptop and it arrived with a display problem. He says the screen flickers (as in, goes totally black for split seconds) as soon as it's turned on. After a few minutes, it goes away. To me this seems to be hardware/heat related since he reports that:
a.) After the flickering goes away, subsequent reboots don't cause it to come back.
b.) The flickering will return after powering down completely for several minutes and then powering back up.
I haven't been able to find a lot of information on the web. I know that we need to have him go through HP to get repairs, that's not really what I'm asking. I want to know two things:
1.) If the laptop was received in this condition, is there any special recourse aside from standard warranty service? It doesn't seem fair that he should have to go through the same process as someone who's had their PC for a year.
2.) For the sake of my own curiosity, does anyone have any idea what could be causing this behavior? The fact that it seems to heat or time related makes me wonder what specifically could be going on with the hardware.
Thanks for any and all help.
My brother ordered an HP Pavilion dv6 series laptop and it arrived with a display problem. He says the screen flickers (as in, goes totally black for split seconds) as soon as it's turned on. After a few minutes, it goes away. To me this seems to be hardware/heat related since he reports that:
a.) After the flickering goes away, subsequent reboots don't cause it to come back.
b.) The flickering will return after powering down completely for several minutes and then powering back up.
I haven't been able to find a lot of information on the web. I know that we need to have him go through HP to get repairs, that's not really what I'm asking. I want to know two things:
1.) If the laptop was received in this condition, is there any special recourse aside from standard warranty service? It doesn't seem fair that he should have to go through the same process as someone who's had their PC for a year.
2.) For the sake of my own curiosity, does anyone have any idea what could be causing this behavior? The fact that it seems to heat or time related makes me wonder what specifically could be going on with the hardware.
Thanks for any and all help.
whuppins on
0