The Wiimote in my fancy new Wii that I bought yesterday turned out to be broken, the speaker on it is out of whack and when stuff is going on (like selecting a letter from the keyboard or picking a Wii Channel) the speaker on the remote clicks. I have never heard such a sound before from any Wiimote and the second one that we have that came with Wiiplay works in the standard quiet fashion.
So what should I do now? Cry myself to sleep every night or is there something that can be done? I don't want to take back the whole system because that would just be silly and I would never get another one. How can I replace just the remote?
3) Get back Wiimote, 5 straps (all different flavors), some candy, Super Paper Mario, and a virgin.
Never was a truer thing said. Nintendo
Rohan on
...and I thought of how all those people died, and what a good death that is. That nobody can blame you for it, because everyone else died along with you, and it is the fault of none, save those who did the killing.
'My new product arrived defective, should I contact the manufacturer for a replacement?'
Why would you not?! Plus Nintendo is known for stellar service on these issues.
Dell and India has made me fear customer service.
I know Nintendo is said to be good but I guess years of being beaten down by people who can't speak English has made me shy away from "customer service" of all kinds.
The Wiimote in my fancy new Wii that I bought yesterday turned out to be broken, the speaker on it is out of whack and when stuff is going on (like selecting a letter from the keyboard or picking a Wii Channel) the speaker on the remote clicks.
This can happen when you have a low battery - check the battery on the Home screen.
Also, something I found out yesterday - if you press a button while the controller and your system is off, the amount of lights that blink correspond to the battery life left.
Willeth on
@vgreminders - Don't miss out on timed events in gaming! @gamefacts - Totally and utterly true gaming facts on the regular!
'My new product arrived defective, should I contact the manufacturer for a replacement?'
Why would you not?! Plus Nintendo is known for stellar service on these issues.
Dell and India has made me fear customer service.
I know Nintendo is said to be good but I guess years of being beaten down by people who can't speak English has made me shy away from "customer service" of all kinds.
What do you have to lose? It's not like you can take it back to the store for a replacement ... I'll bet they're out of stock.
Also, make sure you get an account on nintendo.com and register your system ... you get a free extension on your warranty if you do (and you can opt out of all their e-mails).
IMO, Nintendo customer service is the standard by which other companies should follow.
The R button on my DS would occasionally stop working, but sometimes it would work. I sent it in. I got a letter with my replacement a week later saying that they couldn't reproduce the problem I was having but they sent me a replacement DS just in case.
Yeah, they're pretty awesome. I wish the people responsible for my laptop had the same standards instead of trying to screw me out of money while holding my computer hostage, but hey, can't win them all.
One time they sent me a free Dragon Warrior players guide(like 10 years after the game came out), when I wrote them a letter asking a question.
Nintendo truly does rock hard.
They replaced my Wii after the video card fried even when it was pretty obvious that it was my fault. They transferred all my stuff to my new one too. They've got some pretty bitchin' customer service.
Holy fuck, Jezo.
You got a Wii and despite getting 17 calls from you a day wherein you disclose the amount and type of different crock-pot recipes you've tried, I fucking read about this Important News on the internet?
'My new product arrived defective, should I contact the manufacturer for a replacement?'
Why would you not?! Plus Nintendo is known for stellar service on these issues.
Dell and India has made me fear customer service.
I know Nintendo is said to be good but I guess years of being beaten down by people who can't speak English has made me shy away from "customer service" of all kinds.
Just go for it. I've only ever had to use Nintendo's legendary customer service once, but it was just as legendary as I was led to believe. I had to send my entire Wii in for repairs, and I had a new replacement unit within, like, five days after sending it out. No problems, no questions, no worries.
Posts
2) Send in Wiimote.
3) Get back Wiimote, 5 straps (all different flavors), some candy, Super Paper Mario, and a virgin.
Never was a truer thing said. Nintendo
Nothing's forgotten, nothing is ever forgotten
'My new product arrived defective, should I contact the manufacturer for a replacement?'
Why would you not?! Plus Nintendo is known for stellar service on these issues.
Dell and India has made me fear customer service.
I know Nintendo is said to be good but I guess years of being beaten down by people who can't speak English has made me shy away from "customer service" of all kinds.
I KISS YOU!
This can happen when you have a low battery - check the battery on the Home screen.
Also, something I found out yesterday - if you press a button while the controller and your system is off, the amount of lights that blink correspond to the battery life left.
@gamefacts - Totally and utterly true gaming facts on the regular!
What do you have to lose? It's not like you can take it back to the store for a replacement ... I'll bet they're out of stock.
Also, make sure you get an account on nintendo.com and register your system ... you get a free extension on your warranty if you do (and you can opt out of all their e-mails).
The R button on my DS would occasionally stop working, but sometimes it would work. I sent it in. I got a letter with my replacement a week later saying that they couldn't reproduce the problem I was having but they sent me a replacement DS just in case.
Yeah, they're pretty awesome. I wish the people responsible for my laptop had the same standards instead of trying to screw me out of money while holding my computer hostage, but hey, can't win them all.
Nintendo truly does rock hard.
But yeah send it in.
You got a Wii and despite getting 17 calls from you a day wherein you disclose the amount and type of different crock-pot recipes you've tried, I fucking read about this Important News on the internet?
We're over.
Srsly.