Alright so I assume this a scam but since I don't know what I'm talking about I guess it don't hurt to ask.
I've received several calls, all from the same number that according to whitepages.com belongs to a residence in the same city as me. I answered twice before I realized it was a number I didn't recognize and the answer was the same both times: A robovoice that said no one was available to take my call and to please hold. Just now, I got a call from the number and I didn't answer, they left a voicemail that was just a guy saying "May I speak to [glithert's first name]? and then just sat there waiting for about three minutes with officey-sounding chatter in the background about accounts and bills. Then I recalled I got a couple unsolicited calls and a fake text from a different number (but still local) that according to whitepages belong to a collection agency. But I'm not delinquent on any bills. I know that for a fact. So, it's a scam?
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so if you do request that all future communication be in writing and they want your address/etc. don't give it to them.