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Laptop won't turn on
Sevorak
Registered User regular
Registered User regular
A couple days ago a friend called me to help her install a new hard drive on her laptop, since her old one had died. Being the good friend that I am, I agreed. The laptop is a newer dell (XPS I believe) and the hard drive goes into a slot on the side, so swapping the dead hard drive out was simple, and I got windows xp installed on it easily. But while I was running windows update the laptop suddenly shut off and wouldn't turn back on.
I figure this is a problem that will have to be looked at by someone who knows how to work on the internals of a laptop, but I'm not sure what to tell her to tell the techs. My first guess is that the power supply died, but I don't know a lot about troubleshooting hardware problems.
So what sort of things could cause this? She dropped the laptop recently, which I assume is why the old hard drive died. Could that have also cause the PSU or something else to fail?
I figure this is a problem that will have to be looked at by someone who knows how to work on the internals of a laptop, but I'm not sure what to tell her to tell the techs. My first guess is that the power supply died, but I don't know a lot about troubleshooting hardware problems.
So what sort of things could cause this? She dropped the laptop recently, which I assume is why the old hard drive died. Could that have also cause the PSU or something else to fail?
3DS: 0748-2282-4229Sevorak on
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If it *does* start to turn on, still try the battery thing, but also make sure it's not overheating. I have a friend with a Dell laptop and it gets so hot that she needs to raise it or it doesn't get enough airflow.
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