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Help me with a clusterfuck, OS style.

ApexMirageApexMirage Registered User regular
edited September 2009 in Help / Advice Forum
Some backstory
So my mom bought a new laptop, and immediately put it to use at a presentation.
It came with Vista preloaded, which I'd cleaned the crapware from quite thoroughly.

As it was new machine, the OS needed to be updated, and informed it's user that it simply needed to be restarted.

Now any reasonable person would just hit yes, and sit back for a minute - But Instead, a conversation occured that i imaging went something like this:

-some fucking dickwad: "Hey, I have an insanely shitty build of XP that doesn't come with drivers for your system, or any of the utilities that control your built in hardware! Your machine totally isn't built to support being used with XP! I'm a tool!"

-my mom: "sounds great! =D!!!!!!"

-me: /killself
The Problem:

I have a vista laptop with a recovery partition that I don't know how to access. The startup screen with the F# options is set to display for 0 seconds and every reboot to try and get another look at it is driving me crazy. I saw F11 being system recovery, but pressing that did nothing at all. The traditional F8 I'm looking for doesn't work either, and I doubt there's an 'install oem vista from recovery partition' option in the BIOS anyway.

Is there a way to boot up the recovery partition from within XP? What can I do here?

I'd love to be the one disappoint you when I don't fall down
ApexMirage on

Posts

  • PeregrineFalconPeregrineFalcon Registered User regular
    edited September 2009
    Vendor of laptop please?

    Also, try Alt-F10, Alt-F11, Ctrl-F11, Ctrl-F12 as hotkeys during boot to get into the recovery partition. Spam them.

    Of course if Fucking Dickwad blew away the recovery partition during the XP install you're hosed. :(

    PeregrineFalcon on
    Looking for a DX:HR OnLive code for my kid brother.
    Can trade TF2 items or whatever else you're interested in. PM me.
  • ApexMirageApexMirage Registered User regular
    edited September 2009
    No, the partition is still visible even under XP. It's an HP laptop, and I'll go try the alt versions of the keys.

    Edit: No dice on alt/ctrl/shift+F#.

    ApexMirage on
    I'd love to be the one disappoint you when I don't fall down
  • RuckusRuckus Registered User regular
    edited September 2009
    Shift+Ctrl+F11 sometimes too.

    It usually says in the manual as well, just search the model number at hp.com.

    Ruckus on
  • underdonkunderdonk __BANNED USERS regular
    edited September 2009
    ApexMirage wrote: »
    -some fucking dickwad: "Hey, I have an insanely shitty build of XP that doesn't come with drivers for your system, or any of the utilities that control your built in hardware! Your machine totally isn't built to support being used with XP! I'm a tool!"

    This is hilariously accurate.

    underdonk on
    Back in the day, bucko, we just had an A and a B button... and we liked it.
  • ApexMirageApexMirage Registered User regular
    edited September 2009
    The screen itself says F11 for system recovery - It's just not 'taking it'. That's not the problem, and I'll be damned if I'm going through HP hoops to fix something this stupid.

    ApexMirage on
    I'd love to be the one disappoint you when I don't fall down
  • underdonkunderdonk __BANNED USERS regular
    edited September 2009
    ApexMirage wrote: »
    The screen itself says F11 for system recovery - It's just not 'taking it'. That's not the problem, and I'll be damned if I'm going through HP hoops to fix something this stupid.

    Well, laptops are actually built to sense impatience and frustration, so the faster and harder you press the F11 key the more likely the laptop is to recognize that it is, in fact, being pressed.

    underdonk on
    Back in the day, bucko, we just had an A and a B button... and we liked it.
  • PeregrineFalconPeregrineFalcon Registered User regular
    edited September 2009
    It should be F11 for HP, they're giving you the right one. He might have inactivated the partition somehow or fucked up the MBR, if the partition is present but not booting.

    Go to "Disk Management" and flag the Recovery Partition (drive D) as "Active." Reboot, and press F11 as it starts up, and you should be in.

    And once you're recovered, make the backup DVDs. Three copies - one for your mother, one for your mother's safekeeping, and one for you. :P

    PeregrineFalcon on
    Looking for a DX:HR OnLive code for my kid brother.
    Can trade TF2 items or whatever else you're interested in. PM me.
  • jeepinryanjeepinryan Registered User regular
    edited September 2009
    When you thoroughly cleaned all the crap that came with the laptop, did you perchance use the built-in utility to burn some recovery DVDs? If so, just pop in the first one and off you go.

    But since you came here, I bet this is not the case. For next time (and anyone else reading this) I'd definitely recommend burning the recovery DVDs soon after getting the laptop. Even if you intend on wiping the OS and using something else, the recovery discs are good to have in the case that you want to sell the laptop, etc.

    As a side note, you should actually consider giving HP Support a try. One of my buddies called them yesterday about a problem with a DVD burner in his laptop. Their Support is back in the States (no furriners) and he spent about 20 minutes on the phone and had a new DVD drive at his house this morning.

    Edit: I forgot to mention that this was with his standard warranty.

    jeepinryan on
  • RuckusRuckus Registered User regular
    edited September 2009
    Also are you spamming F11 from the initial POST? because some people think you have to wait for it to say press F11 to Recover, which is not always true.

    As soon as it turns on, start tapping F11 and see if that gets you in.

    Ruckus on
  • ApexMirageApexMirage Registered User regular
    edited September 2009
    Where would I find disk management? In the bios or under XP?
    Ruckus wrote: »
    Also are you spamming F11 from the initial POST? because some people think you have to wait for it to say press F11 to Recover, which is not always true.

    As soon as it turns on, start tapping F11 and see if that gets you in.

    I have been. The other F# options work no problemo

    ApexMirage on
    I'd love to be the one disappoint you when I don't fall down
  • RuckusRuckus Registered User regular
    edited September 2009
    ApexMirage wrote: »
    Where would I find disk management? In the bios or under XP?

    XP, right click on My Computer and choose "Manage", then in the tree on the left near the bottom is "Disk Management"

    Ruckus on
  • jeepinryanjeepinryan Registered User regular
    edited September 2009
    ApexMirage wrote: »
    Where would I find disk management? In the bios or under XP?
    Ruckus wrote: »
    Also are you spamming F11 from the initial POST? because some people think you have to wait for it to say press F11 to Recover, which is not always true.

    As soon as it turns on, start tapping F11 and see if that gets you in.

    I have been. The other F# options work no problemo

    It's in XP. Right-click on My Computer and select Manage. Then select Disk Management in the new window.

    jeepinryan on
  • ApexMirageApexMirage Registered User regular
    edited September 2009
    Go to "Disk Management" and flag the Recovery Partition (drive D) as "Active." Reboot, and press F11 as it starts up, and you should be in.

    I'm there but I'm not finding a way to flag it as active?

    edit: scratch that - I see it but it's grayed out.

    D=

    ApexMirage on
    I'd love to be the one disappoint you when I don't fall down
  • RuckusRuckus Registered User regular
    edited September 2009
    ApexMirage wrote: »
    Go to "Disk Management" and flag the Recovery Partition (drive D) as "Active." Reboot, and press F11 as it starts up, and you should be in.

    I'm there but I'm not finding a way to flag it as active?

    edit: scratch that - I see it but it's grayed out.

    D=

    You should be able to right-click the partition, and the third option down is "Mark Partition as Active"

    [edit] Then it may already be active, have you tried spamming F11 during POST?

    Ruckus on
  • ApexMirageApexMirage Registered User regular
    edited September 2009
    Ruckus wrote: »
    [edit] Then it may already be active, have you tried spamming F11 during POST?

    Yeah, it was one of the first things I tried. This thing is running slower than a 233 =(

    ApexMirage on
    I'd love to be the one disappoint you when I don't fall down
  • RuckusRuckus Registered User regular
    edited September 2009
    Well, sometimes a laptop will boot to the recovery partition if it can't detect any other bootable partition, but that's a longshot and if that fails you're only out is ordering a set of recovery discs from HP or manually installing another copy of Windows yourself.

    Ruckus on
  • ApexMirageApexMirage Registered User regular
    edited September 2009
    I've managed to get a hold of vista cd that I'll pick up tomorrow, as that seems to be my best bet. I should be able to install vista that way and make proper discs from the partition right?

    ApexMirage on
    I'd love to be the one disappoint you when I don't fall down
  • ronyaronya Arrrrrf. the ivory tower's basementRegistered User regular
    edited September 2009
    Is that Vista CD a retail version of Vista, or a HP-provided version?

    It's possible to install retail Vista and then use an OEM key to activate it (the OEM key and the serial printed on the sticker on the laptop are different, and the latter may not be able to activate Vista), but that involves extra steps.

    It is likely that installing XP screwed with the boot record, yes. I'm surprised HP didn't provide you with discs along with the laptop to begin with.

    ronya on
    aRkpc.gif
  • RuckusRuckus Registered User regular
    edited September 2009
    ronya wrote: »
    Is that Vista CD a retail version of Vista, or a HP-provided version?

    It's possible to install retail Vista and then use an OEM key to activate it (the OEM key and the serial printed on the sticker on the laptop are different, and the latter may not be able to activate Vista), but that involves extra steps.

    It is likely that installing XP screwed with the boot record, yes. I'm surprised HP didn't provide you with discs along with the laptop to begin with.

    Most consumer HP laptops don't ship with discs anymore, they provide a utility that burns a set of recovery discs for you. And I don't know if you'll be able to access the recovery partition with a fresh Vista install. The F11 recovery partition thing is a non-standard part of the boot record, regular (retail/non-hp image) installs of XP or Vista would probably disable it.

    Ruckus on
  • theclamtheclam Registered User regular
    edited September 2009
    You can order OS discs from most manufacturer's for basically the cost of shipping.

    theclam on
    rez_guy.png
  • RuckusRuckus Registered User regular
    edited September 2009
    Oh, hey I just check and if you can get the HP Recovery Manager software utility installed (you may be able to get it from HP.com or maybe if you browse the recover partition yourself) it may let you burn the recovery discs from the data on the recover partition regardless of your current OS.

    Ruckus on
  • ronyaronya Arrrrrf. the ivory tower's basementRegistered User regular
    edited September 2009
    Ruckus wrote: »
    ronya wrote: »
    Is that Vista CD a retail version of Vista, or a HP-provided version?

    It's possible to install retail Vista and then use an OEM key to activate it (the OEM key and the serial printed on the sticker on the laptop are different, and the latter may not be able to activate Vista), but that involves extra steps.

    It is likely that installing XP screwed with the boot record, yes. I'm surprised HP didn't provide you with discs along with the laptop to begin with.

    Most consumer HP laptops don't ship with discs anymore, they provide a utility that burns a set of recovery discs for you. And I don't know if you'll be able to access the recovery partition with a fresh Vista install. The F11 recovery partition thing is a non-standard part of the boot record, regular (retail/non-hp image) installs of XP or Vista would probably disable it.

    Huh. That sucks.

    IANAL, but it's certainly technically possible to "acquire" an appropriate version of Vista (Home/Business/etc.), install it, and activate it using the HP key. The argument here is that you own a Vista license already, so you may be entitled to acquire a copy; I'm not sure how the fine print works here. I'm aware it's legal to obtain an exact copy of some software you already have a license to, but these wouldn't be exact copies, but nearly-the-same product. Hmm.

    I daresay someone more familiar with the Vista license terms and the relevant law may be able to make a judgment.

    ronya on
    aRkpc.gif
  • RuckusRuckus Registered User regular
    edited September 2009
    ronya wrote: »
    Ruckus wrote: »
    ronya wrote: »
    Is that Vista CD a retail version of Vista, or a HP-provided version?

    It's possible to install retail Vista and then use an OEM key to activate it (the OEM key and the serial printed on the sticker on the laptop are different, and the latter may not be able to activate Vista), but that involves extra steps.

    It is likely that installing XP screwed with the boot record, yes. I'm surprised HP didn't provide you with discs along with the laptop to begin with.

    Most consumer HP laptops don't ship with discs anymore, they provide a utility that burns a set of recovery discs for you. And I don't know if you'll be able to access the recovery partition with a fresh Vista install. The F11 recovery partition thing is a non-standard part of the boot record, regular (retail/non-hp image) installs of XP or Vista would probably disable it.

    Huh. That sucks.

    IANAL, but it's certainly technically possible to "acquire" an appropriate version of Vista (Home/Business/etc.), install it, and activate it using the HP key. The argument here is that you own a Vista license already, so you may be entitled to acquire a copy; I'm not sure how the fine print works here. I'm aware it's legal to obtain an exact copy of some software you already have a license to, but these wouldn't be exact copies, but nearly-the-same product. Hmm.

    I daresay someone more familiar with the Vista license terms and the relevant law may be able to make a judgment.

    When you buy Vista you're buying the key/license. The media is just a bonus. You actually used to be able to buy media kits from Microsoft, which was just a copy of the software without a license specifically for people who lost or scratched their discs. Pretty much the only way to illegally use a Microsoft OS these days is if you manage to crack it or activate it with somebody else's key. Or I guess if you wound up with a stolen retail copy, that would also be illegal (criminally, I don't know if it would actually violate the Microsoft TOS).

    Ruckus on
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