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Stupid, stupid customer base (terrible customer reviews)

DruhimDruhim Registered User, ClubPA regular
edited October 2009 in Social Entropy++
Juiceworx on Amazon stated in her review of an electric kettle:
Juiceworx wrote:
I just want to let people realize how dangerously hot this water can get and make sure the lid is secure when pouring and most importantly do not let children use this product!
An electric kettle
for boiling water

So basically this thread is for posting hilariously stupid customer reviews that you've seen and want to share with us so we can all laugh at the idiot in question.

For the same kettle, different customer:
It takes at least 7 minutes to boil the water, so if you want to boil some pasta water you have to do it 2 times, and in that case you might as well use the stowe...
Yes, electric kettles are not really designed for making pasta, you should indeed use the stove Einstein.

What moronic customer reviews have you read?
Don't know of any offhand? Just go to any online store (like Amazon) and read the product reviews. You'll be sure to find some precious nuggets you can share in no time!

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Druhim on
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Posts

  • SwillSwill Registered User regular
    edited September 2009
    at work, I got a complaint filed against me

    a customer comes in

    "I want to pay 50 cents for a pack of 50 blank dvds"

    I said we carry those sir, but they are whatever they cost

    he got very angry, and my boss refused to repeal the complaint

    Swill on
  • Clint EastwoodClint Eastwood My baby's in there someplace She crawled right inRegistered User regular
    edited September 2009
    From a comment card at my job:
    Our food and service was fantastic as usual but we felt the atmosphere of the restaurant was damaged by the new ketchup bottles. Please get rid of the carnival squirters.

    No, I'm not making this up

    Clint Eastwood on
  • LockoutLockout I am still searching Registered User regular
    edited September 2009
    Swill wrote: »
    at work, I got a complaint filed against me

    a customer comes in

    "I want to pay 50 cents for a pack of 50 blank dvds"

    I said we carry those sir, but they are whatever they cost

    he got very angry, and my boss refused to repeal the complaint

    what

    seriously

    Lockout on
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  • UnbreakableVowUnbreakableVow Registered User regular
    edited September 2009
    Cloudman wrote: »
    From a comment card at my job:
    Our food and service was fantastic as usual but we felt the atmosphere of the restaurant was damaged by the new ketchup bottles. Please get rid of the carnival squirters.

    No, I'm not making this up

    Well those do look pretty cheap.

    Is it a nice restaurant otherwise?

    UnbreakableVow on
  • vsovevsove ....also yes. Registered User regular
    edited September 2009
    Swill wrote: »
    at work, I got a complaint filed against me

    a customer comes in

    "I want to pay 50 cents for a pack of 50 blank dvds"

    I said we carry those sir, but they are whatever they cost

    he got very angry, and my boss refused to repeal the complaint

    I once got a complaint against me because, when someone asked me the price of an object, I told them. Apparently they thought I was making fun of them because the price tag was easily visible? I didn't understand it very much myself.

    vsove on
    WATCH THIS SPACE.
  • SwillSwill Registered User regular
    edited September 2009
    Lockout wrote: »
    Swill wrote: »
    at work, I got a complaint filed against me

    a customer comes in

    "I want to pay 50 cents for a pack of 50 blank dvds"

    I said we carry those sir, but they are whatever they cost

    he got very angry, and my boss refused to repeal the complaint

    what

    seriously

    yep, my first one. one more and I am up for termination consideration

    Swill on
  • Clint EastwoodClint Eastwood My baby's in there someplace She crawled right inRegistered User regular
    edited September 2009
    Cloudman wrote: »
    From a comment card at my job:
    Our food and service was fantastic as usual but we felt the atmosphere of the restaurant was damaged by the new ketchup bottles. Please get rid of the carnival squirters.

    No, I'm not making this up

    Well those do look pretty cheap.

    Is it a nice restaurant otherwise?
    I think it's a shithole but I work there so I'm not exactly unbiased.

    ...I dunno, what's your opinion of hokey 50s style diners?

    Clint Eastwood on
  • MonoxideMonoxide Registered User, ClubPA regular
    edited September 2009
    Cloudman wrote: »
    From a comment card at my job:
    Our food and service was fantastic as usual but we felt the atmosphere of the restaurant was damaged by the new ketchup bottles. Please get rid of the carnival squirters.

    No, I'm not making this up

    well, that kind of makes sense if it's a reasonably nice restaurant and you have those big red squeeze bottles

    but if it's a nice restaurant what the hell are you using ketchup for anyway

    edit: oh, a diner? that's what those bottles are made for

    Monoxide on
  • UnbreakableVowUnbreakableVow Registered User regular
    edited September 2009
    vsove wrote: »
    Swill wrote: »
    at work, I got a complaint filed against me

    a customer comes in

    "I want to pay 50 cents for a pack of 50 blank dvds"

    I said we carry those sir, but they are whatever they cost

    he got very angry, and my boss refused to repeal the complaint

    I once got a complaint against me because, when someone asked me the price of an object, I told them. Apparently they thought I was making fun of them because the price tag was easily visible? I didn't understand it very much myself.

    Did you just look at it and tell them, or did you also point to the price tag as you told them?

    UnbreakableVow on
  • DruhimDruhim Registered User, ClubPA regular
    edited September 2009
    Swill wrote: »
    at work, I got a complaint filed against me

    a customer comes in

    "I want to pay 50 cents for a pack of 50 blank dvds"

    I said we carry those sir, but they are whatever they cost

    he got very angry, and my boss refused to repeal the complaint

    that is some bullshit

    Druhim on
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  • vsovevsove ....also yes. Registered User regular
    edited September 2009
    vsove wrote: »
    Swill wrote: »
    at work, I got a complaint filed against me

    a customer comes in

    "I want to pay 50 cents for a pack of 50 blank dvds"

    I said we carry those sir, but they are whatever they cost

    he got very angry, and my boss refused to repeal the complaint

    I once got a complaint against me because, when someone asked me the price of an object, I told them. Apparently they thought I was making fun of them because the price tag was easily visible? I didn't understand it very much myself.

    Did you just look at it and tell them, or did you also point to the price tag as you told them?

    I just glanced at it.

    We had a lot of really, really weird customers.

    vsove on
    WATCH THIS SPACE.
  • TheySlashThemTheySlashThem Registered User regular
    edited September 2009
    people are dumb

    film at 11

    TheySlashThem on
  • vsovevsove ....also yes. Registered User regular
    edited September 2009
    Swill wrote: »
    Lockout wrote: »
    Swill wrote: »
    at work, I got a complaint filed against me

    a customer comes in

    "I want to pay 50 cents for a pack of 50 blank dvds"

    I said we carry those sir, but they are whatever they cost

    he got very angry, and my boss refused to repeal the complaint

    what

    seriously

    yep, my first one. one more and I am up for termination consideration

    I would be out of there as soon as the opportunity presented itself. That's just absurd.

    vsove on
    WATCH THIS SPACE.
  • AbracadanielAbracadaniel Registered User regular
    edited September 2009
    Not exactly a review, but once when I worked at Gamestop I got a phone call from a giggling 14 year old asking me for "That game where you kill n-words and s-words (derogatory word for Hispanics)."

    :|

    Abracadaniel on
  • DruhimDruhim Registered User, ClubPA regular
    edited September 2009
    TODT is dumb
    you don't really need a film to figure this out
    <3 u TDOT

    Druhim on
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  • vsovevsove ....also yes. Registered User regular
    edited September 2009
    Smart Hero wrote: »
    Not exactly a review, but once when I worked at Gamestop I got a phone call from a giggling 14 year old asking me for "That game where you kill n-words and s-words (derogatory word for Hispanics)."

    :|

    We have people call our offices and tell our receptionist for an hour why our games are now terrible and how we've destroyed their childhoods.

    vsove on
    WATCH THIS SPACE.
  • UnbreakableVowUnbreakableVow Registered User regular
    edited September 2009
    Smart Hero wrote: »
    Not exactly a review, but once when I worked at Gamestop I got a phone call from a giggling 14 year old asking me for "That game where you kill n-words and s-words (derogatory word for Hispanics)."

    :|

    Did you...did you tell her "Grand Theft Auto"?

    UnbreakableVow on
  • RabidDeathMooseRabidDeathMoose Registered User regular
    edited September 2009
    Way back when I used to work at a shady computer store as a counter tech. This guy came in and was usually really hard to deal with, the other techs would always complain about him, he was loud, opinionated and overbearing.

    He tried to return a 10 dollar ball mouse that he'd had for like a week because it had stopped working, so I took a look at it and told him that maybe he should clean the area in which he uses it.

    He got all pissy until I told him to look inside, there was more or less an entire sandwich stuck inside of it and I told him straight up "I call them like I see them."

    After that every time he came in he'd ask for my help. Sometimes all it takes is a bit of tough love.

    RabidDeathMoose on
  • SwillSwill Registered User regular
    edited September 2009
    one time, my manager wanted to teach me a lesson for leaving my keys with someone else while I was on my lunch break (what I am supposed to do)

    So he stole them, told me I had lost them, and then proceeded to begin filling out forms for termination

    i'm just looking all over for my keys, because something seems off

    customers come up, I am about to land two crazy high ticket items

    but lo and behold I have no keys to use

    then 15 minutes later, he comes up grinning like a damn fool. Hahah I took your keys to teach you a lesson.

    The customers saw this, freaked out on me and him.

    And I ended up losing a great deal of very plausible commission

    Swill on
  • AbracadanielAbracadaniel Registered User regular
    edited September 2009
    Smart Hero wrote: »
    Not exactly a review, but once when I worked at Gamestop I got a phone call from a giggling 14 year old asking me for "That game where you kill n-words and s-words (derogatory word for Hispanics)."

    :|

    Did you...did you tell her "Grand Theft Auto"?

    "Yes we have GTAIV in stock but no I can't sell it to you until your balls drop"

    Abracadaniel on
  • DruhimDruhim Registered User, ClubPA regular
    edited September 2009
    I remember way back I was working customer service at Nintendo and it was a few months after the N64 had been released. This kid calls in all smarmy saying he wants Nintendo to buy this new game console he's just designed but he said it was like 90k or something stupid. I didn't bother humoring him.

    Druhim on
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  • DocDoc Registered User, ClubPA regular
    edited September 2009
    I'm on the other side of this: I ordered a pizza last night and asked if any of their current specials didn't have meat. The guy gave me this huge sigh before listing what was available. I didn't leave a bad review or anything, though.

    I feel really bad for their driver, as he is a nice enough guy, but probably is losing out on tips because some dude taking orders is an ass.

    Doc on
  • Clint EastwoodClint Eastwood My baby's in there someplace She crawled right inRegistered User regular
    edited September 2009
    Swill, your manager sounds like a fag

    Clint Eastwood on
  • AbracadanielAbracadaniel Registered User regular
    edited September 2009
    Jesus Swill your boss sounds stupid as all hell.

    Abracadaniel on
  • SwillSwill Registered User regular
    edited September 2009
    him and I have not gotten along at all since that incident, we've been being jerks to each other

    and he has been trying to fire me, but never with things with any ground

    and my customer review and sales are the best in the fucking store cause it is goddamn kmart and it is slowly killing whatever personality I have left

    Swill on
  • TheySlashThemTheySlashThem Registered User regular
    edited September 2009
    yeah, swill, you need to get out of there

    TheySlashThem on
  • RabidDeathMooseRabidDeathMoose Registered User regular
    edited September 2009
    Swill wrote: »
    one time, my manager wanted to teach me a lesson for leaving my keys with someone else while I was on my lunch break (what I am supposed to do)

    So he stole them, told me I had lost them, and then proceeded to begin filling out forms for termination

    i'm just looking all over for my keys, because something seems off

    customers come up, I am about to land two crazy high ticket items

    but lo and behold I have no keys to use

    then 15 minutes later, he comes up grinning like a damn fool. Hahah I took your keys to teach you a lesson.

    The customers saw this, freaked out on me and him.

    And I ended up losing a great deal of very plausible commission

    Well... did you tell him that's what you're supposed to do? (Not implying you're in the wrong here or anything fyi, just curious what his response would've been if you said that's what you were supposed to do.)

    RabidDeathMoose on
  • DruhimDruhim Registered User, ClubPA regular
    edited September 2009
    Swill wrote: »
    one time, my manager wanted to teach me a lesson for leaving my keys with someone else while I was on my lunch break (what I am supposed to do)

    So he stole them, told me I had lost them, and then proceeded to begin filling out forms for termination

    i'm just looking all over for my keys, because something seems off

    customers come up, I am about to land two crazy high ticket items

    but lo and behold I have no keys to use

    then 15 minutes later, he comes up grinning like a damn fool. Hahah I took your keys to teach you a lesson.

    The customers saw this, freaked out on me and him.

    And I ended up losing a great deal of very plausible commission

    your manager is officially a fucking shitheel

    Druhim on
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  • AbracadanielAbracadaniel Registered User regular
    edited September 2009
    Swill how old is your boss?

    Abracadaniel on
  • RabidDeathMooseRabidDeathMoose Registered User regular
    edited September 2009
    Smart Hero wrote: »
    Swill how old is your boss?

    8, his boss is obviously 8.

    RabidDeathMoose on
  • Sars_BoySars_Boy Rest, You Are The Lightning. Registered User regular
    edited September 2009
    your boss sounds like Michael Scott

    Sars_Boy on
  • DocDoc Registered User, ClubPA regular
    edited September 2009
    Aren't all bosses in jobs where you get a commission total assholes?

    Doc on
  • DruhimDruhim Registered User, ClubPA regular
    edited September 2009
    Swill wrote: »
    him and I have not gotten along at all since that incident, we've been being jerks to each other

    and he has been trying to fire me, but never with things with any ground

    and my customer review and sales are the best in the fucking store cause it is goddamn kmart and it is slowly killing whatever personality I have left

    ah, well this explains everything
    he's a manager at Kmart
    I mean, if you're a manager at Kmart you've pretty much settled in for the long haul
    and he knows how pathetic that makes him
    so he's taking it out on his employees by abusing what little power he has in his sad life

    Druhim on
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  • SwillSwill Registered User regular
    edited September 2009
    I got these all day. Last one though I promise

    So we put hidden security tags on items, so people cannot steal them

    These things cost 1.50 each. My manager asked me to put them on high ticket items.

    So anyway, he comes and yells at me for not putting them on items that cost .50

    that means, for every item, even if we sell them, we lose a dollar.

    He says he is right, and proceeds to hounds over me, making sure I put two on every single .50 cent item

    Swill on
  • AbracadanielAbracadaniel Registered User regular
    edited September 2009
    Great story from The Consumerist about a Best Buy's poorly-done motivational contest thing.
    On the night of the 30th, the entire store had a meeting to attend from 7:30-9:30. A few months ago, we had started a store wide contest that stated that any employee who got the most BBY Credit Card applications got to throw a pie at the manager of their choice. This contest ended on the night of the meeting, and the winners were given pies to throw at the manager of their choosing. It is important to note that all of the managers were aware and consented to this contest.

    You probably have guessed that this did not go very well.

    One of the managers, [Manager 1], came to the meeting late and dressed in what only can be defined as "Thug Clothing". Seeing as she has always lectured and disciplined employees on being in on time and dress code, she was an obvious target for the pie contest.

    One employee, whom I will call [Employee 1] won in his department and was given a pie. Immediately, [Manager 1] exclaimed "If ANYONE throws a pie at me, I'm gonna KICK THEIR ASS!". We later found out that she was not joking, as many thought she was at the time.

    So, in order to reduce a mess, we all head out to the front of the store. The store was currently closed and it was around 9:10 p.m. It is important to note that all of these people were punched in and working on the clock when this happened. About 40 or so witnessed it.

    [Employee 1] walks up to [Manager 1] to throw the pie, she loses it and slaps it out of his hand. Ironically enough, this causes pie to spill all over her. So, naturally, she decides to chase [Employee 1] in the store yelling [expletive that means "your father"]! Pie debris is spilled everywhere at the front entrance.

    The contest continues outside and [Employee 1] joins the rest of the crowd to watch other managers get pied. [Manager 1] shows up behind [Employee 1] and threatens to kick his ass yet again and begins to cuss him out. Another employee walks up behind to talk to [Manager 1]. Being the crazy bitch that she clearly is, [Manager 1] thinks this other employee [Employee 2] is trying to throw a pie too. So, she turns around and begins to cuss him out and threaten to hurt him, even though the guy did absolutely nothing.

    In an act of sheer stupidity, a supervisor named [Manager 2] jumps out and says "I got your back, [Manager 1]" and begins throwing sprite bottles at random people. You know, to add onto the stupidity, I suppose. Two cashiers get hit with the sprite bottles (and the sprite)! [Manager 2] begins picking fights with other people and ends up calling one employee a [very rude slur.]

    Did I mention? This entire time, the General Manager is nowhere to be seen. He didn't even come to his own meeting.

    About 13 employees have gone to BestBuy HR about this. While the investigation is "pending" many of us fear the GM will give both of these people a slap on the wrist and continue with business as usual. This is because the GM is very close with these people. We feel that if Consumerist made people aware of this, perhaps HR will act differently in the situation and might actually solve this problem.

    Why do BestBuy employees seem to be featured on Consumerist so often? Maybe it's because of this. Look who we have to work under. You may have a bad experience with a manager and never shop at the store again. Given this economy, many of us have no choice but to listen and witness this bullsh*t daily. These are both examples of people who clearly should never have worked in retail, but somehow actually got authority of some kind. I would work elsewhere, but I currently have no choice.

    X's story sheds some light on just how badly Best Buy management wants to sign you up for their credit cards, as well as how little oversight there seems to be — there's no chance the pie-in-the-face thing was corporate policy. Or is there? We e-mailed Best Buy CEO corporate:

    We received word that managers were offering the chance for employees to hit one of them in the face with a pie if they got the most customers to sign up for a credit card. Can you comment on whether this was corporate policy, and assuming it's not, also say what is being done to stop this from happening again?

    And got this cryptic reply from Susan Busch, senior director of public relations:

    Having fun while being the best is one of Best Buy's core values. Our employees are both encouraged and empowered to make sure fun is infused into all aspects of our work.

    Corporate-endorsed pie and soda bottle fights that spice up what would have otherwise been a dull sit-down meeting? Is it just me, or does that particular Best Buy seem like a fun place to work? Well, if it weren't for the violence, profanity and hateful slurs, anyway.

    Abracadaniel on
  • SwillSwill Registered User regular
    edited September 2009
    whoo, done bitching. feels good man

    Swill on
  • RabidDeathMooseRabidDeathMoose Registered User regular
    edited September 2009
    Leave.

    Seriously, find anything else. Your manager is obviously buttarded.

    RabidDeathMoose on
  • Kuribo's ShoeKuribo's Shoe Kuribo's Stocking North PoleRegistered User regular
    edited September 2009
    Doc wrote: »
    Aren't all bosses in jobs where you get a commission total assholes?

    yeah, but they're usually not morons on top of it

    Kuribo's Shoe on
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  • DocDoc Registered User, ClubPA regular
    edited September 2009
    Swill wrote: »
    I got these all day. Last one though I promise

    So we put hidden security tags on items, so people cannot steal them

    These things cost 1.50 each. My manager asked me to put them on high ticket items.

    So anyway, he comes and yells at me for not putting them on items that cost .50

    that means, for every item, even if we sell them, we lose a dollar.

    He says he is right, and proceeds to hounds over me, making sure I put two on every single .50 cent item

    Didn't K-Mart file for bankruptcy some years back?

    Have they learned nothing?!?

    Doc on
  • DruhimDruhim Registered User, ClubPA regular
    edited September 2009
    Swill wrote: »
    I got these all day. Last one though I promise

    So we put hidden security tags on items, so people cannot steal them

    These things cost 1.50 each. My manager asked me to put them on high ticket items.

    So anyway, he comes and yells at me for not putting them on items that cost .50

    that means, for every item, even if we sell them, we lose a dollar.

    He says he is right, and proceeds to hounds over me, making sure I put two on every single .50 cent item

    Isn't there someone above him you can go to? If you are able to get some face time with his boss, you may want to document shit like that as it's pretty egregiously shitty management. On the other hand you may be getting into some work politics if he's staying on because he's related to someone higher up. Then you may just catch shit for trying to expose his bullshit. Hopefully you can find a job somewhere better soon.

    Druhim on
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