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Contacting Blizzard about bogus emails.
Nocren
Lt Futz, Back in ActionNorth CarolinaRegistered User regular
Lt Futz, Back in ActionNorth CarolinaRegistered User regular
So, a few years back I had a problem with my WoW account. I played for a couple of months and then quit, then about the time BC came out, I got an email saying that my account has been reactivated. I figured, "ok, probably a promotion, but I like other things so I'll just ignore it." Cue to a couple months later, I get an email from Blizz saying that I owe them for 2 months of play.
I disputed, we figured out what was going on, and I voluntarily banned my account.
Cue WotLK's release. I get another email. I contact Blizzard since, hey, my account's banned, it CANNOT be reactivated. I called them up and they assured me that my account is not, nor will it ever be, reactivated.
So I get another email a couple of days after that.
Here's the email I received:
Obviously this was a scam so I replied back saying that if this was really Blizzard, they would know that my account cannot be reactivated and that they would never ask for half of the above information. I got a bounce back saying the email address is invalid.
So I've actually received this email three times now. Some things have changed (they use the real Blizzard email address as their "name" but if I hit reply the real address shows up and the watermark now says "wowaccountadmin") but the body is still the same.
Is there anyway I can contact Blizzard about this or should I just continue to ignore this?
tl;dr: Receiving bogus Blizzard staff emails re: my non-existent WoW account. How can I get them to stop?
I disputed, we figured out what was going on, and I voluntarily banned my account.
Cue WotLK's release. I get another email. I contact Blizzard since, hey, my account's banned, it CANNOT be reactivated. I called them up and they assured me that my account is not, nor will it ever be, reactivated.
So I get another email a couple of days after that.
Here's the email I received:
World of Warcraft - Account Information Change Instructions
From: wowaccountadmin (wowaccountadmin@blizzarid.com)
To: <MY Email Address>
Greetings!
It has come to our attention that you are trying to sell/trade your personal World of Warcraft account(s).
As you may or may not be aware of, this conflicts with the EULA and Terms of Agreement.
If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by Blizzard Entertainment's employees.
If you wish to not get your account suspended you should immediately verify your account ownership. If the information is deemed accurate, the investigation will be dropped.
This action is taken because we at Blizzard Entertainment take these sales
quite seriously. We need to confirm you are the original owner of the account.
This is easiest done by confirming your personal information along with concealed information about your account.
You can confirm that you are the original owner of the account by replying to this email with:
Use the following template below to verify your account and information via email.
* First and Surname
* Date of birth
* Address
* Zip code
* Phone number
* Country
* Account e-mail
* Account name
* Account password
* Secret Question and Answer
-Or-
WoW CD-Key
Show * Please enter the correct information
If you ignore this mail your account can and will be closed permanently. Once we verify your account, we will reply to your e-mail informing you that we have dropped the investigation.
We ask you to NOT change password until the investigation is fully completed.
Blizzard Entertainment Inc
Account Administration Team
P.O. Box 18979, Irvine, CA 92623
Regards,
Account Administration Team
Blizzard Entertainment
2009-10-09
<Email watermark saying to register this product>
Obviously this was a scam so I replied back saying that if this was really Blizzard, they would know that my account cannot be reactivated and that they would never ask for half of the above information. I got a bounce back saying the email address is invalid.
So I've actually received this email three times now. Some things have changed (they use the real Blizzard email address as their "name" but if I hit reply the real address shows up and the watermark now says "wowaccountadmin") but the body is still the same.
Is there anyway I can contact Blizzard about this or should I just continue to ignore this?
tl;dr: Receiving bogus Blizzard staff emails re: my non-existent WoW account. How can I get them to stop?
Nocren on
0
Posts
oh and the answer to stopping them is to get a better spam filter
that's why we call it the struggle, you're supposed to sweat
Name Server ..................... dns25.hichina.com
dns26.hichina.com
Registrant ID ................... hc659114700-cn
Registrant Name ................. yu yang
Registrant Organization ......... yang yu
Registrant Address .............. hunan changsha quantang anzhi xiaoqu Dqu 24dong 301
Registrant City ................. changsha
Registrant Province/State ....... hunan
Registrant Postal Code .......... 410000
Registrant Country Code ......... CN
Registrant Phone Number ......... +86.07315157046 -
Registrant Fax .................. +86.07315157046 -
Registrant Email ................ yymuyu@163.com
Administrative ID ............... hc659114700-cn
Administrative Name ............. yu yang
Administrative Organization ..... yang yu
Administrative Address .......... hunan changsha quantang anzhi xiaoqu Dqu 24dong 301
Administrative City ............. changsha
Administrative Province/State ... hunan
Administrative Postal Code ...... 410000
Administrative Country Code ..... CN
Administrative Phone Number ..... +86.07315157046 -
Administrative Fax .............. +86.07315157046 -
Administrative Email ............ yymuyu@163.com
Billing ID ...................... hichina001-cn
Billing Name .................... hichina
Billing Organization ............ HiChina Web Solutions Limited
Billing Address ................. 3/F., HiChina Mansion
No.27 Gulouwai Avenue
Dongcheng District
Billing City .................... Beijing
Billing Province/State .......... Beijing
Billing Postal Code ............. 100011
Billing Country Code ............ CN
Billing Phone Number ............ +86.01064242299 -
Billing Fax ..................... +86.01064258796 -
Billing Email ................... domainadm@hichina.com
Technical ID .................... hichina001-cn
Technical Name .................. hichina
Technical Organization .......... HiChina Web Solutions Limited
Technical Address ............... 3/F., HiChina Mansion
No.27 Gulouwai Avenue
Dongcheng District
Technical City .................. Beijing
Technical Province/State ........ Beijing
Technical Postal Code ........... 100011
Technical Country Code .......... CN
Technical Phone Number .......... +86.01064242299 -
Technical Fax ................... +86.01064258796 -
Technical Email ................. domainadm@hichina.com
Expiration Date ................. 2010-03-15 17:47:56
I also felt quite stupid because I didn't read what was wrong with the domain, although it wasn't this email, the concept was similar.
Dude, you never attempt to respond to scammy spam because all that does is tell the spammer they have a working email address that is active.
You can't. Feed it to your spam and phising filter.
Currently painting: Slowly [flickr]
This.
It's like Internet 101.
I skipped a lot of classes in high school....
because here we go!
http://forums.worldofwarcraft.com/thread.html?topicId=965511383&sid=1