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Boned by Microsoft?

nuclearalchemistnuclearalchemist Registered User regular
edited November 2009 in Help / Advice Forum
Sup all,

So 2 weeks ago, I ordered the digital student copy of Windows 7 64 bit, so that I could actually use all of the memory in my computer. Then I realized that this was an upgrade, and ordered the "backup" disk. The problem is, it says it shipped early last week, but I still have not received the DVD. Does anybody know how long it takes or what method it ships by?

Thanks!

~Eigen-fleichen
nuclearalchemist on

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    SliderSlider Registered User regular
    edited November 2009
    You can track the shipment.

    Slider on
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    TopweaselTopweasel Registered User regular
    edited November 2009
    Just so you know you can use the Upgrade disc to install windows fresh, you just have to a key less full install, and then boot back to the disc and do an upgrade. The second install would go uber fast and then your done.

    Topweasel on
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    nuclearalchemistnuclearalchemist Registered User regular
    edited November 2009
    Slider wrote: »
    You can track the shipment.

    Yeah, wish I could. When I go to the check order/invoice pages, I never get an actual tracking URL, all I have is the one that says that they processed my order and it shipped on Oct. 27th. Now, I don't know what takes this long, and I checked my mail this morning.

    nuclearalchemist on
    ~Eigen-fleichen
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    matt has a problemmatt has a problem Points to 'off' Points to 'on'Registered User regular
    edited November 2009
    Slider wrote: »
    You can track the shipment.

    Yeah, wish I could. When I go to the check order/invoice pages, I never get an actual tracking URL, all I have is the one that says that they processed my order and it shipped on Oct. 27th. Now, I don't know what takes this long, and I checked my mail this morning.
    UPS ground can take as long as 9 days. With the weekend, it's been "shipped" for 7 now.

    matt has a problem on
    nibXTE7.png
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    nuclearalchemistnuclearalchemist Registered User regular
    edited November 2009
    Makes me feel slightly better then. I did email customer service, since I can't actually track it myself and asked them why not. Thanks all!

    nuclearalchemist on
    ~Eigen-fleichen
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    DaxonDaxon Registered User regular
    edited November 2009
    I ordered mine on Tuesday and got my disc today - guess I was just lucky.

    Also I live in London so, y'know, mainstream business city and all probably helps.

    Daxon on
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    baudattitudebaudattitude Registered User regular
    edited November 2009
    Sup all,

    So 2 weeks ago, I ordered the digital student copy of Windows 7 64 bit, so that I could actually use all of the memory in my computer. Then I realized that this was an upgrade, and ordered the "backup" disk. The problem is, it says it shipped early last week, but I still have not received the DVD. Does anybody know how long it takes or what method it ships by?

    Thanks!

    If they're still using Digital River for their fulfillment, my experience is that you will never recieve the disc, and if you complain, they'll tell you that you must have mistaken it for junk mail and thrown it out.

    But I'm not bitter.

    baudattitude on
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    john_boy-1313john_boy-1313 Registered User regular
    edited November 2009
    ahhh microsoft, proving once again why linux is superior

    john_boy-1313 on
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    KhavallKhavall British ColumbiaRegistered User regular
    edited November 2009
    ahhh microsoft, proving once again why linux is superior

    ..because the mail is slow?

    Khavall on
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    DehumanizedDehumanized Registered User regular
    edited November 2009
    these disc mailings can be pretty slow, no need to worry yet.

    Dehumanized on
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    drhazarddrhazard Registered User regular
    edited November 2009
    A bit of a hijack: I was going to order this, but I need the full version instead of an upgrade. Where can you get this 'Backup Disk' to do a fresh install?

    drhazard on
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    DaxonDaxon Registered User regular
    edited November 2009
    drhazard wrote: »
    A bit of a hijack: I was going to order this, but I need the full version instead of an upgrade. Where can you get this 'Backup Disk' to do a fresh install?

    I did a fresh install and reformatted my computer last night with my "backup disc" last night (god windows 7 is so fucking sweet). You just check the box that says you'd like a backup disc/hardcopy of the software as well when purchasing windows 7 online. For my student deal I paid 30 pounds for 64-bit windows professional and then an additional 9 pounds to have to dvd mailed to me (bit of a rip-off but it arrived in two days and everythings worked real smoothly so I'm not complaining..)

    Daxon on
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