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Solved: Blue Screen of Death Recovery

SolandraSolandra Registered User regular
edited January 2010 in Help / Advice Forum
My husband's computer is caught in a Blue Screen of Death/Restart cycle.

It's an emachine ET1810-03, Windows7 upgraded from Vista, purchased october 09, upgraded video card (model on the video card is not in front of me, alas I'm at work and the computer is at home).

It's been acting oddly lately, some random funky fan activity that wasn't quite consistant with what it had been doing previously. Something it's always done oddly is a double beep on POST, but the error message was consistant with the fact that he's using a USB mouse and kbd, not the mouse and kbd that came with it. "Can't find blah blah mouse somethin' somethin'," so I didn't think much of it. Yes, I will write on the chalkboard "I will always look up the error message when there's a beep on POST" 100 times at my earliest convenience.

Processing was still fine except for one incident of long startup cycle over the weekend, WoW performance was good, etc.

Today it's gotten caught in a Blue Screen and restart cycle, started while he was playing WoW.

I've had him shut it down til after he picks me up, in hopes that letting the thing cool down completely will help us get it to a point where it will at least start up.

My initial thoughts are
- a faulty fan (thus overheating)
- A faulty power supply
- a power supply that can't handle everything going on with the non-factory video card
(but why now, and not 2 months ago?)
- A faulty Windows7 installation
- Needs a BIOS upgrade and a new Windows7 installation
- or something that my geek-fu is not strong enough to divine.

I'm comfortable reformatting, backing up the hard drive is a high priority if we have to go that route.

Thoughts?

Solandra on

Posts

  • SolandraSolandra Registered User regular
    edited January 2010
    Error Message Update:

    Stop: 0x00000007f (0x00000000D, 0x0000000, 0x0000000, 0x0000000)

    testing my googlefu now...

    Solandra on
  • TychoCelchuuuTychoCelchuuu PIGEON Registered User regular
    edited January 2010
    7f's a ton of things, first culprit is memory. Pull sticks one at a time or run memtest and see what's up.

    TychoCelchuuu on
  • SolandraSolandra Registered User regular
    edited January 2010
    reseated memsticks, got it finally to boot in safe mode. I went poking around in system restore, and one of the restore points is a Windows Critical Update exactly at the same time that the BSOD crash happened. We're restoring back to the update last week. *crosses fingers*

    One of the things that came up multiple times in my googling was Norton antivirus and kernel resources. We'd just installed Kaspersky on the PC on the 1st, it may very well be the same sort of thing.

    Solandra on
  • TychoCelchuuuTychoCelchuuu PIGEON Registered User regular
    edited January 2010
    System restore will quite possibly do it; just hold off on that Windows Update for a few weeks until MS inevitably fixes it.

    TychoCelchuuu on
This discussion has been closed.