The new forums will be named Coin Return (based on the most recent vote)! You can check on the status and timeline of the transition to the new forums here.
The Guiding Principles and New Rules document is now in effect.
Computer maintenence question:
manwiththemachinegun
METAL GEAR?!Registered User regular
METAL GEAR?!Registered User regular
Hey folks,
Recently, I've been getting occasional random freezes on my PC with Firefox after updating to the latest version. It's an Intel Dual Core with 2gigs of Ram, and a Nvidia 9600GT video card with Direct X 9c. I updated my Nvidia drivers to 186.86, ran MalwareBytes (which found nothing unusual), and kept Task Manager open to monitor any abnormal CPU usage (It's idling around 0-3% which seems normal to me). It doesn't freeze during PC games or word processing or normal applications, it seems to be the internet browsers that are triggering the freezes. I don't think it's a virus, but I can't run Kasperky's scanner right now since its down.
Anyway, I switched over to GoogleChrome and I'm getting way fewer freezes. But they still pop up every now and then (maybe once in the past two days), and I have to hard reset. I defragged my two hard drives, and ran CHKDSK /f. Both came up clean. This has only been an issue for the past week or so.
What I want to know is, should I run CHKDSK /r? Are there any risks to using that scan? I backed up all my important information as soon as the system acted a bit wonky. I'm quickly running out of ideas. Is it worth taking it to a PC shop for a check up? Thanks for any advice.
Recently, I've been getting occasional random freezes on my PC with Firefox after updating to the latest version. It's an Intel Dual Core with 2gigs of Ram, and a Nvidia 9600GT video card with Direct X 9c. I updated my Nvidia drivers to 186.86, ran MalwareBytes (which found nothing unusual), and kept Task Manager open to monitor any abnormal CPU usage (It's idling around 0-3% which seems normal to me). It doesn't freeze during PC games or word processing or normal applications, it seems to be the internet browsers that are triggering the freezes. I don't think it's a virus, but I can't run Kasperky's scanner right now since its down.
Anyway, I switched over to GoogleChrome and I'm getting way fewer freezes. But they still pop up every now and then (maybe once in the past two days), and I have to hard reset. I defragged my two hard drives, and ran CHKDSK /f. Both came up clean. This has only been an issue for the past week or so.
What I want to know is, should I run CHKDSK /r? Are there any risks to using that scan? I backed up all my important information as soon as the system acted a bit wonky. I'm quickly running out of ideas. Is it worth taking it to a PC shop for a check up? Thanks for any advice.
manwiththemachinegun on
0
Posts
More to the point, I'd recommend running a memory check with a memory testing application (Memtest86+ should run fine for you with 2 GB of RAM). To run this one, download and burn the ISO to a CD, then boot from it. Then go for a walk, or go to sleep. It'll be okay to let it run a single pass, but letting it run for several hours / overnight will be better. If it comes back with errors on any of the tests, you may need to replace your RAM.
There's no promise that memory is the issue here, but given what you've described it's the next step that I can consider. Other steps you might consider would be updating ethernet or motherboard drivers.
Also, are your freeze issues onces that lock up your entire computer, requiring a reboot? Or do you just see your web applications stop responding?
It may just be a random hiccup, or I may be overstating the problem, but I'll give that memory scan doohicky a go. Thanks!
Are any of the PC games you are playing utilizing the internet?
Scan saved at 11:20:19 PM, on 1/12/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal
Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\nvsvc32.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\GIGABYTE\EnergySaver\GSvr.exe
E:\Program Files\Java\jre6\bin\jqs.exe
E:\Program Files\Common Files\LightScribe\LSSrvc.exe
E:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\Explorer.EXE
E:\WINDOWS\RTHDCPL.EXE
E:\WINDOWS\SOUNDMAN.EXE
E:\Program Files\Winamp\winampa.exe
E:\Program Files\Java\jre6\bin\jusched.exe
E:\WINDOWS\system32\RUNDLL32.EXE
E:\WINDOWS\system32\wscntfy.exe
E:\Program Files\Common Files\SupportSoft\bin\bcont.exe
E:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
E:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
E:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: DeviceVM Url Search Hook - {0063BF63-BFFF-4B8F-9D26-4267DF7F17DD} - E:\WINDOWS\system32\dvmurl.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - E:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - E:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [GEST] =
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] "E:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [Steam] "e:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [LightScribe Control Panel] E:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Desktop Software] "E:\Program Files\Common Files\SupportSoft\bin\bcont.exe" /ini "E:\Program Files\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden
O4 - HKCU\..\Run: [Google Update] "E:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1238110221812
O17 - HKLM\System\CCS\Services\Tcpip\..\{3B772FA2-CC2D-4D6E-A0C3-2A2E5051EF93}: NameServer = 4.2.2.2,4.2.2.3
O17 - HKLM\System\CS1\Services\Tcpip\..\{3B772FA2-CC2D-4D6E-A0C3-2A2E5051EF93}: NameServer = 4.2.2.2,4.2.2.3
O17 - HKLM\System\CS2\Services\Tcpip\..\{3B772FA2-CC2D-4D6E-A0C3-2A2E5051EF93}: NameServer = 4.2.2.2,4.2.2.3
O23 - Service: GEST Service for program management. (GEST Service) - Unknown owner - E:\Program Files\GIGABYTE\EnergySaver\GSvr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - E:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - E:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - E:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
--
End of file - 5201 bytes
I did a full scan with Malwarebytes, but no scanner is 100% I know.
Not to my knowledge no, just LIVE. Where would I find these drivers if I needed them?
This is a custom built computer a friend put together to me, all the components are new, so it shouldn't be hardware breakdown methinks. Again, every program is working fine. And the speed is great even on the internet, CPU output is only at 2% even with Google Chrome running. But when it locks up, it locks up hard. I'd almost feel better knowing it was Malware, because I've purged that stuff before. However, here the lockups are almost exclusively random when using an online browser, there are no pop ups or redirects, and the speed hasn't been slowed at all. Games and other applications run just as they did before.
Wasn't having any lock ups at all until about a week ago. Can't think of anything in particular that change. No new downloads or stuff that was suspect either.
Edit: Well, just had another freeze. This time while running a video on Gametrailers. Again, not sure what's going on, but it's rather screwy.
I disabled Javascript and Java, and haven't had a crash yet. But that raises another problem, I really have no idea how to fix it. Any thoughts would be welcome.
Are you a Java programmer? If not, uninstall that thing. JavaScript is different than Java and is relatively harmless.
Thanks for the help folks.
Still... not fixed.
Though thankfully it seems a bunch of people seem to be having this problem. Something about a DNS purge and updating Flash are listed as potential solutions.
To restate, things will be running fine, but then I'll click a link, scroll on a page, or watch a video, really doesn't matter what, and then the whole system locks up requiring a hard reset. This is for Chrome and Firefox, haven't tried IE yet.