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Computer Virus- Antivirus Plus

ZegunaZeguna Registered User regular
edited February 2010 in Help / Advice Forum
My sister managed to infect our computer with this fake security program called Antivirus Plus. What should I do? Right now I'm installing Malwarebytes anti-malware to scan, and I've already got AVG scanning. Has anyone dealt with this before?

Zeguna on

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    FoomyFoomy Registered User regular
    edited February 2010
    ugh, your in for some pain. if you google for it theres a few ways to try and remove it. But it doesn't always work, that thing lays down some major hooks into systems to keep it from being removed.

    honestly, the best advice is to backup the data you need than reformat and start from scratch. Than educate your sister to not believe every pop-up she sees and not to install unknown software.

    Foomy on
    Steam Profile: FoomyFooms
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    TychoCelchuuuTychoCelchuuu PIGEON Registered User regular
    edited February 2010
    Nuking from orbit is the best option but otherwise you'll probably want to boot into safe mode, ctrl alt del and kill the virus exe's as they pop up until they don't pop up, run MWB, Dr. Web, AVG, and maybe stuff like FSecure or ClamAV from their own environment (outside of Windows). You may need to reverse the order depending on how bad the situation is.

    TychoCelchuuu on
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    ZegunaZeguna Registered User regular
    edited February 2010
    Yeah, that's what I figured. Any advice on how to safely back up data? The only important things we have are papers and pictures, which isn't located on my sister's profile. Does the virus affect other users' data?

    Zeguna on
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    FoomyFoomy Registered User regular
    edited February 2010
    Zeguna wrote: »
    Yeah, that's what I figured. Any advice on how to safely back up data? The only important things we have are papers and pictures, which isn't located on my sister's profile. Does the virus affect other users' data?

    no, it doesn't do anything other than stop other anti-virus programs from working, slow down your computer and report fake infections until you pay them.

    just copy the data to an external hd, usb stick or burn to cd/dvd.

    Foomy on
    Steam Profile: FoomyFooms
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    MitsuhideMitsuhide Registered User regular
    edited February 2010
    Wow, I just got this off of the family's computer not 2 hours ago.

    My sister managed to get "Antivirus Soft" onto the thing so I just rebooted into safe mode, ran a complete scan with MalwareByte's Anti-Malware and it got it.

    Restarted and booted normally, everything was peachy.

    Mitsuhide on
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