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Laptop turned off and then started smoking....

NinjabearNinjabear Registered User regular
Yeah, so I was playing TF2 last night when all of sudden my laptop turned off. "Click" Just like that. No blue screen of death, no sudden shut down, it was just like pulling the plug on a TV.

I unplug the adapter and everything else connected to the laptop, then flip it over to get a look at the battery. Everything looks normal, so I put the battery back in and look for the receipt that I kept in my desk to see if the warranty was still valid. Then I hear a popping sound and see smoke coming up from the keyboard! I quickly take the battery out again and look to make sure the thing isn't on fire. Nothing.

I have no idea what the hell just happened and I am trying to figure out if I should try and take it back to Best Buy once I find the receipt ( bought it from there over a year ago ). Or if I should take it to get repaired.

Any suggestions on what the hell happened and what I should do would be nice.

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Posts

  • elliotw2elliotw2 Registered User regular
    edited February 2010
    Major short circuit or overheating is what it sounds like to me. As for what you should do, throw it out and get a new one. When a computer is smoking, it's time to replace it

    elliotw2 on
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  • krushkrush Registered User regular
    edited February 2010
    Ninjabear wrote: »
    Yeah, so I was playing TF2 last night when all of sudden my laptop turned off. "Click" Just like that. No blue screen of death, no sudden shut down, it was just like pulling the plug on a TV.

    I unplug the adapter and everything else connected to the laptop, then flip it over to get a look at the battery. Everything looks normal, so I put the battery back in and look for the receipt that I kept in my desk to see if the warranty was still valid. Then I hear a popping sound and see smoke coming up from the keyboard! I quickly take the battery out again and look to make sure the thing isn't on fire. Nothing.

    I have no idea what the hell just happened and I am trying to figure out if I should try and take it back to Best Buy once I find the receipt ( bought it from there over a year ago ). Or if I should take it to get repaired.

    Any suggestions on what the hell happened and what I should do would be nice.

    sounds to me like your cpu fan failed, the processor got hot as shit, then died a fiery death.

    new laptop time.

    krush on
  • RobmanRobman Registered User regular
    edited February 2010
    I've had chips go up in smoke before on several protoboards and (worst of all) soldered circuit boards.

    It's this real zen-like moment of "huh" calm. Then the swearing starts.

    Robman on
  • travathiantravathian Registered User regular
    edited February 2010
    Could have been the voltage regulator.

    If you paid by credit card, take that same credit card back to BB and they can pull up the receipt for you. Then call the manufacturer and see what the warranty is. Most of them only have a base 90 day to 1yr warranty, but it never hurts to call and ask. They might have had a recall out on your model for this very problem.

    travathian on
  • Torque MonkeyTorque Monkey Registered User regular
    edited February 2010
    99% of Laptops sold at Best Buy come with a 1 year manufacturer warranty, which they can take care of(read: ship to local Service Center for repair) for you, that way you don't pay shipping. If you'd prefer to contact the MFG directly, I would still try to acquire a receipt if you can.

    If you heard a pop and then smoking, sounds like a capacitor blowing(sound), smoke is kindof odd though, but definitely something bad.

    Torque Monkey on
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  • TethTeth __BANNED USERS regular
    edited February 2010
    If it's out of warranty, may as well download the technical/maintenance manual and see how to go about dissecting it (most of the time you just remove the keyboard and everything is readily accessible from there).

    Teth on
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