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Sound card issue

melatoninmelatonin Registered User regular
Recently picked up a new sound card to avoid having to use my (all of a sudden, now-laggy) onboard device (on an Asus P5B deluxe, a motherboard which has been the bane of my life for quote some time now). This card in particular - http://www.play.com/PC/PCs/4-/12699671/SPEEDLINK-SL-8871-SRD-A-Stage-7-1-PCI-Sound-Card/Product.html

Installed, turned on PC, prompted to download the latest drivers for Windows 7 32-bit from the company's website, did so. The computer picks up the drivers fine, installs, recognises the card:

soundsound.jpg

But... I get no sound. I know in that picture the onboard sound is set as my default device, but I've tried all four in various combinations and I can't get a peep out of the actual sound card. Not from the SPDIF output using an optical cable, not from the regular headphone/speaker socket... nothing. When I'm playing something, it detects the noise levels and displays them accordingly, but still - no sound. No conflicts reported in Device Manager (where again, the card is picked up fine, and has up-to-date drivers), tried swapping PCI slots to no avail, tried disabling onboard HD sound entirely... nothing.

Any ideas? Much appreciated.

melatonin on

Posts

  • lowlylowlycooklowlylowlycook Registered User regular
    edited March 2010
    I'm going to go ahead and be the guy who asks how sure you are that you've plugged your speakers into your soundcard.

    lowlylowlycook on
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  • melatoninmelatonin Registered User regular
    edited March 2010
    Very! Trust me, I have been caught out by a series of immensely obvious mistakes such as that in the past, but that is honestly not the case here. At least, I don't think it is...

    I have a 5.1 receiver which takes the sound (via optical cable) from the HD onboard mobo device perfectly fine. I take the end of that cable, remove it from the mobo optical port, put it in the SPDIF Out port on the sound card, change the default device... nothing. I plug some speakers, or some headphones into the standard jack, change the default device... nothing. Plug the optical cable back into HD onboard mobo port, change device back... sound comes straight back.

    Bugging the shit out of me, it is.

    melatonin on
  • MalakaiusMalakaius KalamazooRegistered User regular
    edited March 2010
    Make sure the new sound card is set to output in a hz range that your receiver supports, That was the problem i ran into with my receiver, I had the sound card set to 96khz and the receiver only supported up to 48khz so I got no sound.
    The setting should be in the Playback device properties Advanced Tab under Default Format.

    Malakaius on
    PSN: Malakaius- | Steam: Malakaius Switch: SW-4569-5525-1983
  • melatoninmelatonin Registered User regular
    edited March 2010
    Fixed! The Windows 7 drivers installed some audio management software which I was not aware of. Had to go in there and enable SPDIF output, which kicked it into life immediately. Thanks for the help guys!

    melatonin on
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