Red Ring of Death...

Flying Couch

I've got the two bottom lights and the top left lights on my 360 blinking when I try to power up. I believe this is the infamous Red Ring of Death?

I don't think the warranty is good anymore, so is it worth sending it in to Microsoft or should I just find someone to repair it? I can't afford a replacement right now, so that's out of the question.

genejocky

Unless things have changed, RROD fixes are covered outside the normal one year warranty. Check they Xbox website for more details, but they replaced mine well after the warranty had expired for no charge. Even paid for shipping both ways. FYI, your replacement system will most likely be a refurbished one, and not new.

Jason00

The Red Ring of Death is covered for three years, so the normal warranty period doesn't matter. MS does pay for shipping both ways. You print out the shipping info at home and take it to UPS, where it ships for free.

Mine red ringed in December (about 40 hours into Dragon Age, which was really annoying) and it took about 3 weeks to come back. They sent me a refurb and a month of free XBL Gold.

DrunkMc

I have a problem with my Xbox, but it's not RROD. Now after 1-5mins of playing a game, DVD or netflix, my Xbox locks up. It actually looks like an old NES crash, with the random boxes of random colors on the screen and a screeching sound.

Not sure, since this isn't a RROD if this is covered or if there's a way to fix it. Anyone else experience this?

JHunz

You can check when your one year warranty expired by looking at the "Repair a Console" page on live.xbox.com (you might have to register your console first if you've never done that). If you're within 2 years of that date, you can still get the RROD repaired for free.

Cptn Pants

That random boxes thing is covered under the 3 year warranty as well, Mine did that right before X-mas, called MS and they took care of it for me.

Figgy

If you're out of the red ring warranty period, Arcade consoles are on for $129 right now.

$129.

That's cheaper than a repair.

Flying Couch

Figgy wrote: »

If you're out of the red ring warranty period, Arcade consoles are on for $129 right now.

$129.

That's cheaper than a repair.

Well, from what I've gathered, the RROD won't cost me more than the time it takes MS to send a refurbished one. So I doubt it's actually cheaper; I would buy a new one anyway, but simply put I'm broke as hell.

And I'm also gathering I'm going to have to get a new XBox Live subscription?

Jason00

Flying Couch wrote: »

Well, from what I've gathered, the RROD won't cost me more than the time it takes MS to send a refurbished one. So I doubt it's actually cheaper; I would buy a new one anyway, but simply put I'm broke as hell.

And I'm also gathering I'm going to have to get a new XBox Live subscription?

No, MS will transfer the license over to the new console and your gold membership will work on the new one. The card for a free month that they sent me just added to the end of my current gold membership.

Willeth

When you send your console in, you don't send your hard drive. Your content, profile and everything else should remain intact and when you get either your replacement or your repair you just pop it back in and you're good to go.

Figgy

Flying Couch wrote: »

Figgy wrote: »

If you're out of the red ring warranty period, Arcade consoles are on for $129 right now.

$129.

That's cheaper than a repair.

Well, from what I've gathered, the RROD won't cost me more than the time it takes MS to send a refurbished one. So I doubt it's actually cheaper; I would buy a new one anyway, but simply put I'm broke as hell.

And I'm also gathering I'm going to have to get a new XBox Live subscription?

SideAffects

Power on your console with the display device on. What does the screen show you?

The RROD is just one of the multiple issues that are covered under the XBOX's extended 3yr warranty. Some of the other blinking or static red light quadrant combinations will display "E-74" as the error code on the display when you power on your console.

Go to the xbox support page, follow the instruction to repair your registered device. When it gives you a drop down menu to choose your issue, make sure you choose "E74 Error Code" and it will drop your charge down to $0. If you choose "two red lights flash", even if it's an E74 Error Code as well, you will still be charged $99 or whatever it is.

Hope that helps

Sebbie

Just a quick question regarding this, I'm experiencing sharp loss in colours after 2 minutes of gameplay. If I restart the machine I have to video output until I turn it off and let it cool for a while. I did a bit of research and found that these are symptoms of an upcoming RRoD. Do I have to wait until I get the actual RRoD or can I start the process of having it replaced?

Flying Couch

Figgy wrote: »

If you're out of the red ring warranty period, Arcade consoles are on for $129 right now.

$129.

That's cheaper than a repair.

Ah. Reading comprehension fail on my part.

And thank you, Penny Arcade H&A Forum. Console was registered, repair request was submitted (for $0.00), and shipping thingy was printed. Should be good, just gotta find the box to send it in.

JHunz

What, they don't send you a mailer anymore? That sucks.

Willeth

Flying Couch wrote: »

Figgy wrote: »

If you're out of the red ring warranty period, Arcade consoles are on for $129 right now.

$129.

That's cheaper than a repair.

Ah. Reading comprehension fail on my part.

And thank you, Penny Arcade H&A Forum. Console was registered, repair request was submitted (for $0.00), and shipping thingy was printed. Should be good, just gotta find the box to send it in.

Remember to only send the console. Remove the hard drive, faceplate, make sure the disc tray is empty. If you send anything other than the console in, you won't get it back.

Also send it in a shoebox or something. If you send it in the original box there's all sorts of crazy that happens, apparently.

Flying Couch

Willeth wrote: »

Remember to only send the console. Remove the hard drive, faceplate, make sure the disc tray is empty. If you send anything other than the console in, you won't get it back.

Also send it in a shoebox or something. If you send it in the original box there's all sorts of crazy that happens, apparently.

Thanks for the warning about boxes; I was digging out the box it came in before I logged on.

And the faceplate? o_O I understand the hard drive and everything, but why the faceplate?

Willeth

Why not? The first time mine broke, I took it off and the replacement came with another one. The spring on the controller flap can break pretty easily, too, so it can be handy to have a replacement.

Wiley

Flying Couch wrote: »

Willeth wrote: »

Remember to only send the console. Remove the hard drive, faceplate, make sure the disc tray is empty. If you send anything other than the console in, you won't get it back.

Also send it in a shoebox or something. If you send it in the original box there's all sorts of crazy that happens, apparently.

Thanks for the warning about boxes; I was digging out the box it came in before I logged on.

And the faceplate? o_O I understand the hard drive and everything, but why the faceplate?

You only have to worry about custom faceplates. And they will send your hard-drive back, but seperately and about a week behind the xbox. My friend learned this the hard way.