My first laptop runs like shit, forgot whats installed, LSP...blah...

Cantido

I've had this laptop for a year. It's my first Core 2 Duo. It's an HP and did not come with a restore disk, but lately it's not been running well.

It takes a long time to start up and load any programs. Even Microsoft Word takes a shitload of time to start. Today, for the first time, it acted as if Word was not installed yet. It failed the first installation so I restarted the computer, and it finished successfully.

Also, occasionally, the internet will stop working entirely. If I click on any link I just get the status "Stopped." During these times I make the switch from Firefox to Internet Explorer, and it's diagnostic says

"A required network component is not working properly on this computer

An installed Layer Service Provider (LSP) is Malfunctioning, do you want to remove it?"

I also restart the computer for this.

I'm not familiar with opening up a laptop, but I feel like taking an air can to the guts of this computer. Is anyone else familiar with these problems?

Mr. Buttons

I'd suggest doing two things.. test the hdd, and test the ram. As much fun as it is to blast the dust out of a computer.. it's unlikely to be your problem. Also, try to find a way of getting a restore disk... just to have one on hand if you do ever need it

Dark Shroud

Install & run CCleaner.

What Security Software do you have running?

Did you clean any of the trial ware out of the Laptop when you bought it?

Brodo Faggins

Honestly, I'd just save myself the trouble of all this and reformat. If you've had it for a year, chances are you don't have Windows 7 install, now's a good a time as any to upgrade.

Captain Vash

If you desperately need the restore, I've had sucess with simply asking the oem to mail me out a new disk in the past.

Also, I would suggest doing a format, either via a restore disk, or with a new copy of windows 7.

desdinova

To get to the HP restore partition, pound F8 before windows starts, go to Repair your computer, the last option will be the restore. Rip all the HP crapware out as soon as you can. (hp update, solution advisor, etc).
I wouldn't bother buying a win7 upgrade for a laptop, personally.