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Computer has problems with USB flash drives [SOLVED]

CentipeedCentipeed Registered User regular
I'm trying to troubleshoot a computer for another person, and it has problems with USB flash drives. I just bought a brand new Sandisk Cruzer Blade 16gb for it, and even though it shows up when plugged in, it doesn't let you access the volume, format it, or place new files on it.

The same USB flash drive works just fine on another computer, so I believe it's a problem with the computer, especially since it has similar problems with other USB flash drives it is used with.

The only thing I can see wrong at the moment is that in the Device Manager, a device called "M-Systems Diskonchip 2000" has a yellow exclamation point next to it. Upon further inspection, it's an embedded chip device aqcuired by Sandisk, who make my USB flash drive, but it's still present when the USB flash drive is removed, so I believe it's a permanent fixture in the Device Manager, and was there before I bought the flash drive.

This device entry is not working because it hasn't been assigned a resource range, but none of them are suitable as they're all being taken up, apparently.

The computer is quite old: A Dell, with a Pentium 4 2.06ghz processor, 500mb of RAM, and a 30gb harddrive. It's still got a printer port, if that gives you any more indication as to its age. It's running Windows XP.

Is there anything that anyone can think of which could address the problem of these USB flash drives not working?

Centipeed on

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    Zilla360Zilla360 21st Century. |She/Her| Trans* Woman In Aviators Firing A Bazooka. ⚛️Registered User regular
    edited July 2010
    Tried disabling the device? Do USB mass storage devices work when you boot from a Linux Live CD?

    Zilla360 on
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    CentipeedCentipeed Registered User regular
    edited July 2010
    I have discovered that if there is only one USB device plugged in (The mouse, at present), then the second device you plug in will work absolutely fine. Any third device will start to have problems.

    Are there any obvious solutions for a computer which won't allow more than 2 USB devices to function properly?

    Centipeed on
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    MblackwellMblackwell Registered User regular
    edited July 2010
    Did you check bios settings? Sometimes devices are disabled or have weird policies.

    Wait... you said it was a Dell. Then you probably won't find much in the bios. Bleh.

    Mblackwell on
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    General_WinGeneral_Win Registered User regular
    edited July 2010
    You could try uninstalling all your USB devices, (controllers, hubs, etc), in the device manager, and restarting your PC, it should reinstall them all on first boot.

    When I mean uninstall the USB devices, I don't mean the USB mouse you have plugged in, I mean the motherboard drivers the computer uses to communicate to the USB mouse. Normally at the bottom of the device manager.

    General_Win on
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    CentipeedCentipeed Registered User regular
    edited July 2010
    Thanks for all the help, guys. I eventually found that an indirect solution is to use a powered USB hub. Apparently the computer can handle as many devices as you like when it's all going through one of the standard USB ports.

    Centipeed on
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