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Geek Signal: Outlook 2003 Exchange issues.

MeizMeiz Registered User regular
edited January 2007 in Games and Technology
Just wanted to hit you guys up for some advanced information on Outlook 2003 connecting to an exchange server. No one seems to be able to give me a straight answer and I've been to various different sites looking for information on this specific issue.

Hardware:
-Laptop
-NIC card
-802.11 card (with a hardware switch to turn it off or on)

Once a user moves from the Wifi connection to a straight RJ-45 Ethernet cable, they can no longer connect to the exchange system.

Error: "The set of folders could not be opened"

Things that I've tried:
-disabling VPN filters
-disabling the 802.11 connection via the switch and device manager
-Created a new Outlook profile
-Ran both "netsh winsock reset" and "netsh int ip reset" in the cmd prompt
-Shut down and restarted the pc.

Everything else on the network runs fine. When I do Outlook /rpcdiag, it shows the DNS server, which cycles like it should yet the actual exchange server keeps popping up and disconnecting real quick like

Eventually, things start working again.

There's got of be some sort of cached information that Outlook or windows retains that keeps the original connection. I don't know where this is located or if resetting it is possible. I think it might have something to do with Outlook using RPC to connect to the exchange system on the 2003 version.

If anyone can provide me with a viable solution to this, I would be rather happy.

Meiz on

Posts

  • NailbunnyPDNailbunnyPD Registered User regular
    edited January 2007
    If your users are going to be losing/switching connection, switch them over to Cached Exchange Mode.

    You can also take it one step further and enable RPC over HTTPs (I do this for laptop users so they can work in Outlook remotely over the Internet.)

    These have eliminated any connectivity issues I have had, and when the server is down, the users can still work (but mail won't process until they establish a connection again.)

    NailbunnyPD on
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