Problem with brand new 5770. Black screen, looping sound from games.

Buttcleft

brand new Sapphire 5770.

Every time I try to play a game I can play for a few seconds to a minute before I get a black screen and looping sound like the card overheated and shut down

I'm very familiar with the scenario because thats what my 4850 did before it killed my old computer, But the GPU-Z log shows that the temp never went above 70c before it crashed, and I see no LED lighting up to show overheat protection, if the 5770 even has such a LED/indicator.

Computer was fresh built today, So system is clean and drivers are up to date and clean installed.

Should I RMA this thing or is this something that I'm missing?

edit
its definitely not a heat issue, I just tried it again while it was early and cold and temps never went above 45c during the game and it still black screened. That pretty much means the cards dead doesnt it?

Greenish

Do you have enough power supply to push the card? I have that one and although it requires a 450 watt power supply you may have to use a 500 watt or more if you have more than the average number of power hungry components.

Dehumanized

Yeah I'd say verify your power, just in case, then RMA

Buttcleft

I'e got an OCZ Modstream 600watt, its got enough juice to run this card.

if I got to return it should i ship it back to the place I bought it or just deal with Sapphire directly

Buttcleft

ok I am positive the card is crapping out because it thinks its over heating.

cause when I manually set the fan at 100% I was able to play the game far far longer than I could with it on auto.

mts

what game were you playing?

mine will do it with Borderlands and sometimes mass effect

Buttcleft

mts wrote: »

what game were you playing?

mine will do it with Borderlands and sometimes mass effect

every game.

Dehumanized

RMA to the company you purchased the card from