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Checking connection quality

blaze_zeroblaze_zero Registered User regular
Hey all, kind of a weird question here:

Is there a way I can check my connection quality with my router/modem? When I play online games, sometimes the connection quality will be really poor and then power cycling my modem and router seems to fix it.

Is there a way I can check if I need to do this before I start playing? And is there a way I can fix this problem without power cycling?

blaze_zero on

Posts

  • Lezard ValethLezard Valeth Registered User regular
    edited October 2010
    blaze_zero wrote: »
    Hey all, kind of a weird question here:

    Is there a way I can check my connection quality with my router/modem? When I play online games, sometimes the connection quality will be really poor and then power cycling my modem and router seems to fix it.

    Is there a way I can check if I need to do this before I start playing? And is there a way I can fix this problem without power cycling?

    Seems to be a problem with the connection itself. Ask your ISP to check it. What kind of connection do you have? adsl, satellital?

    Lezard Valeth on
    firma1m.th.jpg
  • wonderpugwonderpug Registered User regular
    edited October 2010
    Are you familiar with how to do a traceroute?

    wonderpug on
  • DOOMocratDOOMocrat Registered User regular
    edited October 2010
    www.speedtest.net will let you test your throughput. www.pingtest.net will let you check for packet loss/jitter - run a few of them.

    If you have your ISP's free router, it's likely to be the problem. Is there construction in your area? That messes stuff up too.

    DOOMocrat on
  • blaze_zeroblaze_zero Registered User regular
    edited October 2010
    I don't know how to traceroute.

    Also, I do have the ISP's modem, but the router is mine.

    blaze_zero on
  • DOOMocratDOOMocrat Registered User regular
    edited October 2010
    Can you post your test results? It should give you embed codes.

    DOOMocrat on
  • blaze_zeroblaze_zero Registered User regular
    edited October 2010
    986505010.png

    25848777.png

    Are what I got.

    blaze_zero on
  • DOOMocratDOOMocrat Registered User regular
    edited October 2010
    Hmm, being able to test packet loss means your Java may not be working right. Packet loss is really what we need to test. Still though, the ping to the closest server makes me think your ISP modem is crapping out. Try and get them to ship/deliver a replacement.

    DOOMocrat on
  • blaze_zeroblaze_zero Registered User regular
    edited October 2010
    25849411.png

    There, I got packet loss to go.

    blaze_zero on
  • DOOMocratDOOMocrat Registered User regular
    edited October 2010
    Hmm, similar results. Do you have DSL or cable? On a DSL connection that ping isn't unheard of, but for any other type of high speed that's not great.

    DOOMocrat on
  • blaze_zeroblaze_zero Registered User regular
    edited October 2010
    I have cable. So it probably is my modem then?

    blaze_zero on
  • DibbitDibbit Registered User, Transition Team regular
    edited October 2010
    DOOMocrat wrote: »
    Hmm, similar results. Do you have DSL or cable? On a DSL connection that ping isn't unheard of, but for any other type of high speed that's not great.

    Actually, the server is ~450 miles away, a 39ms ping doesn't sound too extreme for such a distance.
    But I am a bit concerned that the problem can be "fixed" by cycling the cable modem.
    It could still be an issue on your providers side, I've seen a case where regularly resetting the connection kept the connection "alive" so to speak. The problem there was that something weird happened after a DHCP lease expired. Does it consistently happen after a fixed time? (normally somewhere in the 2 days range)

    Something to keep in mind though, is that Cable connections are shared with whomever is on your local hub. And I've seen cable networks degrade if suddenly half the neighborhood starts up their Bit-torrent clients.

    (BTW, this could also be locally, I take it no-one in your house is stealing your precious Megahurts / Internets)

    Dibbit on
  • blaze_zeroblaze_zero Registered User regular
    edited October 2010
    Nah, I'm the only one using this modem. Not even my roommates use this one.

    blaze_zero on
  • Roland_tHTGRoland_tHTG Registered User regular
    edited October 2010
    Gonna put my generic advice in here.

    Use pingplotter to see what's going on.

    And

    Try this next time you reset your modem, it's the only fix when my cable screws up.

    Unplug the power cord from the router and modem. Unplug the ethernet cable from the modem to the router. Disconnect the 'internet in' line on the modem. Wait a couple of minutes. Plug in power for modem and when all the lights have settled on the modem plug in the internet line. Give it a minute or so then plug back in the router. Reconnect the router to the modem.

    Roland_tHTG on
  • EgoEgo Registered User regular
    edited October 2010
    blaze_zero wrote: »
    Hey all, kind of a weird question here:

    Is there a way I can check my connection quality with my router/modem? When I play online games, sometimes the connection quality will be really poor and then power cycling my modem and router seems to fix it.

    Is there a way I can check if I need to do this before I start playing? And is there a way I can fix this problem without power cycling?

    winkey+r

    enter 'cmd', click OK

    in your command prompt, type

    leave it running forever. It uses up almost no bandwidth, google doesn't care, and you know if your connection is screwing up as the latency will jump and/or you'll start to get dropped packets (it'll say 'request timed out'.) You can also scroll back to see how your connection was earlier on.

    If you want to make a log to send to your ISP (to say 'guys, fix this shit') you can enter the following from a command prompt:
    ping www.google.com -t > c:\pinglog.txt

    Stuff that just analyzes your connection once is useless for intermittent problems. Command prompt. Where it's at. :)

    Ego on
    Erik
  • blaze_zeroblaze_zero Registered User regular
    edited October 2010
    What's TTL then/

    blaze_zero on
  • EgoEgo Registered User regular
    edited October 2010
    Short answer is don't worry about it,

    Long answer is http://en.wikipedia.org/wiki/Time_to_live and still don't worry about it ;).

    Just watch your ping time (the one in milliseconds) and for multiple drops (which will show up as 'request timed out'.)

    A single drop on it's own here and there generally don't drop you from a game, but it can lag you for a while. A nice thing about having a ping window running like this is that, in a game, when you lag you can alt-tab out and get a glimpse of the state of your connection. It won't make it less infuriating, though.

    Something you also might want to check (just in case) is, since you've got cable, if you have any splitters on the line that's going into the modem. I don't connect cable modems to a cable line that's been split. Splitters build up capacitance and it fucks up cable modems causing intermittent packet loss. Most cable ISPs will sell you special splitters that they say don't cause the problem. But I generally just get the cable guys to run me a line straight into the room with my cable modem from the outside box (which, in my city, they'll do for free.) and use another line going direct to the house (which I split as much as I want) for TV. If you aren't willing to drill holes in your house, that might be less of an option.

    Ego on
    Erik
  • Dark ShroudDark Shroud Registered User regular
    edited October 2010
    Hit up this site and use the first option Test your Internet connection.

    http://www.measurementlab.net/

    Dark Shroud on
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