Quick question about online resumes

DirtyDirtyVagrant

So I'm on the Nationwide career site and they want a skill list from me. I'm applying for a customer service position.

Relevant skills?

I really feel like most of the skills I have can probably be taken for granted. But some ideas would be nice.

Darkewolfe

Steal all of the words from the job posting and twist them into the things you've done.

Edit: Example- "The applicant will be required to oversee daily operations inside the customer service department, including managing diverse teams of 10-20 staff." Your relevant skills says "Personable leader with progressive management style, including experience performing daily, weekly and monthly operations supervision of a team of 8-12 staff from diverse skill backgrounds."

Fallingman

Do you have a Job Description for your current role? That can be an easy place to start.

DirtyDirtyVagrant

I've already written the descriptions for my previous work experience. I learned all about pulling words from the ad and using them.

What I have here is a form. You add a 'skill', then denote your general experience with that skill (1-5, 5 being highest), the number of years you've used it, your interest in continuing to use it (again 1-5), and the last time you've used it (date).

And I have no idea what they're looking for here. My dad says to just put in junk like computer use, MS Office, customer service, and stuff like that. For some reason, that's not sitting well with me. Should I take his advice, or is there some angle that I'm not seeing this from?

MichaelLC

Yeah, just throw in Office - you may want to break each application separately - , Phone skills, project management, etc. Pretty much what your dad says.

This is used to screen out people who don't meet their minimums, so generally more is better. Don't put 100 things, but just what's relevant.