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Blue Screen in Vista, plus graphic errors. Done got fixed now.

MeldingMelding Registered User regular
edited November 2010 in Help / Advice Forum
Past day or so my computer has been hard locking when playing the new Fallout. At first I thought it was just the game and was planning to just reinstall it. However it then started doing it when i was just leaving my computer idle. Generally the screen just glitches up and then an illegible blue screen appears. I honest can't read a thing it says other then it declared its self a blue screen and is dumping physical memory.

I can run Windows in safe mode with out an issue, this leads me to believe it is my graphics drivers, but having updated them (currently running an nVidea 9800GT) and restarting my computer outside of safe mode, it failed even faster.

I only have one error message, and Windows solution is suggesting I use windows update to try to update my drivers but it will not run in Safe mode. As well, Event viewer seems to be crashing, not sure what is up there.

this is the only error message i managed to get down to date:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFFA6007D80000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFFA6002B23DE0
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini110610-02.dmp
C:\Users\Melding\AppData\Local\Temp\WER-61994-0.sysdata.xml
C:\Users\Melding\AppData\Local\Temp\WERFA64.tmp.version.txt

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Currently doing a Virus check and such, did a scan disc just in case. Any help would be wonderful.

Melding on

Posts

  • StrifeRaZoRStrifeRaZoR Registered User regular
    edited November 2010
    Well, I'm going to list the two most common answers you'll get right off the bat.

    1. Your graphics adapter is dead. Well, maybe not entirely dead, but if the screen is unreadable, then you've got some massive overheating or a cracked chip/capacitor.

    2. Pray it's the RAM. If the RAM is bad, even just one module, it's easy to replace, and much cheaper than a new graphics adapter. (And since this is a laptop, that basically means a new logic board)

    I would say this: Uninstall your graphics adapter completely. Sweep them clean with DriverCleaner or DriverSweeper. After you do that, restart, and let Windows install the default VGA drivers. See how long it runs before shutting down with a blue screen. If this solves it, then yes, it may be the drivers. But you're running a 9800 in a laptop, so there's going to be some heat issues. Check to make sure heat is actually dissipating from the bottom/back of the laptop.

    Keep us updated.

    StrifeRaZoR on
    StrifeRaZoR.png
  • MeldingMelding Registered User regular
    edited November 2010
    Update one: Not a laptop.

    It's a HP desktop i bought on the cheap(ish) when my last one died a death i didn't feel like fixing.

    Once the virus scan is done I will try what you recommended, though the self check software that HP seems so proud seems to have cleared the ram, not ruling it out yet.

    Questions: 1) Would the ram still cause issue while in safe mode? Cause I think my graphics card is under warranty due to an error on their end when I got this computer.

    2) Would punching anything do any good outside of stress relief?

    Melding on
  • MeldingMelding Registered User regular
    edited November 2010
    Update Two:

    Disabled my graphics card and rebooted outside of safe mode. Seems to be fine at the moment, have been running it like this for a quarter hour? I am suspecting my graphics card is in a state of decay. Seeing how long i can run like this, if it goes on for long enough might have to go in for a look see.

    Melding on
  • MeldingMelding Registered User regular
    edited November 2010
    Update 3: Think it's the graphics card.

    Ran fine for nearly an hour with the card disabled, so i rolled back the drivers for the card, re-enabled it, restarted the computer and it hard locked with the same graphic glitch/whatever in under 5 minutes.

    I'm no expert in the field, but, this seems to a clear indication.

    Melding on
  • StrifeRaZoRStrifeRaZoR Registered User regular
    edited November 2010
    Sorry for the late response on this one, friend. I believe you've narrowed it down. But, do not rule the graphics card out JUST yet. It could, and I stress COULD, very well be the motherboard. Same thing happened to me. I use dual 8800's in SLi and for the life of me I could not get a stable system up and running. Sent the cards back, got new ones, still messed up. Turns out it was the motherboard's PCIE slots. Go figure, eh?

    Maybe snag a cheapo PCIE card from Best Buy (One of the older models) and see how it runs. You can seriously get a cheap PCIE card for under 20$. And hey, if it's still messing up...that's a 2nd video card lol. Can never be sure when it comes to those. I have a backup PCIE Radeon x1950 sitting here just in case these babies die on me. Hate Radeon, but hey...at least my system runs with it :p

    StrifeRaZoR on
    StrifeRaZoR.png
  • iamthepiemaniamthepieman Registered User regular
    edited November 2010
    My 8800 died on me and I experienced nearly identical issues. Replaced it with an old 7600 I had lying around and everything worked fine (apart from the crappier graphics from the older card).

    All the support pages I read said it was either the RAM or the video card. If you want to eliminate your RAM as the problem then get memtest and run it. It will take a long time to run all the tests but if your RAM passes then it's almost certainly the video card.

    iamthepieman on
  • MeldingMelding Registered User regular
    edited November 2010
    Well, it runs just fine without the video card, other then i can't do much anything that requires one so i can't quite put it through the same paces. I am intending to clean the heat sink and such on it tomorrow on the advice of a friend as he thinks it's just overheating.

    As it stands however, it seems incredibly likely it is the video card. Though computers are strange and fickle creatures. this is why i hate when they fuck up cause then i have to dig trough a bunch of crap, and it looks like it's this, but really it is the interaction between to other things, and then your motherboard catches on fire, and i'm in the shower crying eating cold spaghetti-os out of the can.

    I think i have an old PCIE card somewhere, so i can always test that if cleaning it doesn't work.

    Melding on
  • StrifeRaZoRStrifeRaZoR Registered User regular
    edited November 2010
    Also, don't rule out the power supply, either. I know, sounds weird. PSU's are pretty fickle as well. The slightest bit of under-voltage or low wattage will cause similar problems. If your video card isn't getting the juice that it needs, it could also cause that.

    Just throwing that out there to keep your brain spinning :p. I think you've got it under control, though. Good luck, and keep us updated.

    StrifeRaZoR on
    StrifeRaZoR.png
  • MeldingMelding Registered User regular
    edited November 2010
    Should i also check the muffler barrings and the Johnston rod?

    Should have updates tomorrow, today was a long day so i am waiting until Tuesday or Wednesday to actually be able to spend time fixing it. Best time for it to break down, right at crunch time at school.

    Melding on
  • StrifeRaZoRStrifeRaZoR Registered User regular
    edited November 2010
    Melding wrote: »
    Should i also check the muffler barrings and the Johnston rod?

    Should have updates tomorrow, today was a long day so i am waiting until Tuesday or Wednesday to actually be able to spend time fixing it. Best time for it to break down, right at crunch time at school.

    Priority one! But nah, you've narrowed it down man. You're well on the way to fixing this. From what you're saying, i'm pretty much 90% positive it's the video card. Which is sad...my favorite part of a computer :(

    StrifeRaZoR on
    StrifeRaZoR.png
  • MeldingMelding Registered User regular
    edited November 2010
    Alright! It's been a crazy week but i have made progress! Kind of!

    I currently in possession of ATi Radeon MSi R5770. It's second hand, one previous owner, no material on it just the card so i can't do into great detail on it. can say it is a 1 gig model. Got it from a friend of a friend as a possible replacement.

    Now, my computer is this: It's not super, but the price was right.

    Now my question is: can my system handle this safely? From what i gathered i got a strong "Maybe" as i haven't a clue what the hell i am doing. I figure i might be able to if i never add another thing ever, outside of USB peripherals. Which is fine by me.

    Melding on
  • iamthepiemaniamthepieman Registered User regular
    edited November 2010
    Your power supply will need a rail with about 8 amp and 80-90 watts.

    Didn't the 9800 have two power connectors at 75 watts each?

    I think the 5770 consumes less power than the 9800.

    EDIT: this page seems to indicate they are fairly close in power consumption.

    iamthepieman on
  • MeldingMelding Registered User regular
    edited November 2010
    Good news! I plugged the thing in not waiting for a reply and it seems to be working. So, I guess it works. And if it stops working i know the likely cause.

    Issue Resolved!

    Melding on
  • shadowaneshadowane Registered User regular
    edited November 2010
    Yeah I had similar issues when my 8800 gts failed. Starcraft2 failing, driver errors followed by the computer crashing when idling. Replacing the video card fixed my issues.

    shadowane on
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