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Dropped my client's iPhone in the toilet (it LIVES! pg 2)
So my client gave me a company iPhone to use
And I went and dropped it in the toilet
My first (albeit stupid) reaction was to plug the damn thing into my computer and attempt to turn it on. After reading the very condescending Mac forums, turns out that's the worst thing I could do.
So now it's sitting in a bag of rice in a ziplock bag for the next couple of days
What's the chances that it'll recover at all? Is there some place I can take it to fix it? Also I have my Canadian iPhone back at the apartment. If I take the sim card out of the American one and put it into the Canadian one will it recognize it and work?
It's gone and it's not coming back. By all means see if the rice helps but don't let that be your plan A, you're going to be disappointed. The fact that you ran power through it already has pretty much sealed it's fate although I'm highly dubious of the rice bag trick to begin with - unless the phone was powered down when you dropped it, it was pretty much dead on impact.
The sim card will only work in the other phone if both handsets are on the same network.
Urgh, beavotron. I know how this feels when it's your own phone, never mind a client's. Best thing to do now is not spend emotional energy trying to fix the phone, come to terms and figure out a plan for dealing with the fallout.
I don't want to tell you that it's going to be okay, but I do have my own anecdote of how waterproof the iPhone can be.
I dropped my 3G into a pint of beer at a Flaming Lips show last year, and it came out basically good as new. Being drunk as I was (it was a Flaming Lips show...) I kept fucking with it all night hoping even knowing full well that was the worst thing I could be doing. I was unable to send texts for some reason, buttons were nonfunctional, and I could only hear through the earpiece but speak through the speakerphone.
I went to bed defeated and tried again the next morning. It worked fine -- with one caveat. The 'volume down' button stopped working. So while the functions that are easily exposed to water (mics, speakers, buttons) were damaged initially, they started working again once they dried and the water didn't penetrate far enough to do any real damage. Turns out this is a relatively common thing -- the tight construction of the iPhone combined with the fact that 90% of people who own one use a case means water doesn't actually get too far into them unless submerged for a significant amount of time.
So your client's phone might be fucked, but it's possible that it isn't. The best thing you can do is tell them, but you should also probably just leave it in the rice bag to dry for at least a day and see what happens.
edit: oh, also, the volume button started working again randomly 6 months later. I can't explain that one though, I don't really understand how that happened.
Monoxide on
0
ceresWhen the last moon is cast over the last star of morningAnd the future has past without even a last desperate warningRegistered User, ModeratorMod Emeritus
edited November 2010
I may or may not have done this with my phone. I can neither confirm nor deny that this is the case, but I can tell you that IF it happened, it was definitely powered on at the time, and there was a *fzzt* sound and that was it. The thing powered up afterward, but destroyed every battery put into it almost instantly after that, and after a few tries powering it on it wouldn't work even while plugged into a power source directly. It was a slow and sad death.
You know, IF I was actually dumb enough to keep my phone next to the shower, and IF the act of pulling my towel off the rack on my way out knocked it into the toilet, and I'm not saying it did.
ceres on
And it seems like all is dying, and would leave the world to mourn
I have an Australian Iphone, and my US simcard works in it. I had to get my australian provider to unlock it, but that was realtively painless (took a few days though). It might be worth calling your canadian provider and asking.
Other than that, these things do happen and you need to tell them about it. Possibly it's insured?
LewieP dropped his HTC in the bath. He immediately took the battery out, dried the phone with a vacuum cleaner, thn put it in a bag of rice for 24 hours. it works fine, now. The key thing, apparently, was taking the battery out.
LewieP's Mummy on
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MichaelLCIn what furnace was thy brain?ChicagoRegistered Userregular
edited November 2010
Give the rice thing a try.
So it was a corporate phone, not a personal-owned? That'd actually be a little better since they probably have more relaxed exchange/repair polices than an individual account.
Even if it works, you'll want to tell them it got wet, since if there's ever another problem with it they could be denied service if the immersion strip changed color. As I believe that's out of warranty?
LewieP dropped his HTC in the bath. He immediately took the battery out, dried the phone with a vacuum cleaner, thn put it in a bag of rice for 24 hours. it works fine, now. The key thing, apparently, was taking the battery out.
you can't actually take the battery out of an iPhone. turning it off should be good enough, though.
Monoxide on
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OnTheLastCastlelet's keep it haimish for the peripateticRegistered Userregular
edited November 2010
If your client can afford to give you an iphone, they are probably pro enough to have insurance/warranty policies in addition to whatever Apple offers. It's a business expense so... yeah, just tell them you dropped it in water. It may be below the deductible though.
Fun times. I now no longer have my phone anywhere near toilets.
I'm quite surprised at the number of people who have had this or a similar thing happen to them. It's making me paranoid that I'll dunk mine sooner or later!
I'm quite surprised at the number of people who have had this or a similar thing happen to them. It's making me paranoid that I'll dunk mine sooner or later!
It happens. My Razr went through the wash a few years back. I did the rice thing, but it never turned on again. It would randomly make the turning on noise periodically though, but it would never respond when I went to check it. I eventually gave up and tossed it.
Bionic Monkey on
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Blake TDo you have enemies then?Good. That means you’ve stood up for something, sometime in your life.Registered Userregular
edited November 2010
After twenty four hours get a can of compressed air and spray into the volume hole then reseal it in again with fresh rice and give it another 12 hours.
Don't tell your client just yet, see if you can rescue the thing.
If it makes you feel better back when I lived at home my mother washed my phone and it survived.
Wait a few days to see it can work again, but look : worst case scenario , you have to call the client to explain that the iphone had an unfortunate accident and is no longer working.
It's a iphone, not the end of the world coming Just call the client and be done with it.
I'm quite surprised at the number of people who have had this or a similar thing happen to them. It's making me paranoid that I'll dunk mine sooner or later!
It happens. My Razr went through the wash a few years back. I did the rice thing, but it never turned on again. It would randomly make the turning on noise periodically though, but it would never respond when I went to check it. I eventually gave up and tossed it.
I put mine through the wash and 45 minutes of dryer. Kept the battery out (it was knocked out in the dryer) and put the handset in a ziploc bag with a big desiccant pack, and the next morning I put the battery back in and it worked alright for a couple more years.
[edit] Also, don't take your phone to the can.
[edit] Additionally, put the lid down when you're done. (advise does not pertain to majority of commercial washrooms)
Ruckus on
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OnTheLastCastlelet's keep it haimish for the peripateticRegistered Userregular
edited November 2010
I have few life rules, but it does occur to me now that keeping my phone in my pocket while in the bathroom is the most practical.
LewieP dropped his HTC in the bath. He immediately took the battery out, dried the phone with a vacuum cleaner, thn put it in a bag of rice for 24 hours. it works fine, now. The key thing, apparently, was taking the battery out.
you can't actually take the battery out of an iPhone. turning it off should be good enough, though.
Small problem...capacitant touch screens don't work when they're wet and the only way to turn an iPhone off requires use of the touchscreen.
I think she meant that she put it in the oven on a low temperature, on uncooked rice to dry up the water. I doubt she's so dense as to actually make a meal out of the phone.
Because you really don't want to heat stuff like that over 45 C
In fact i suggest you take it out right now. Corrosion by air exposure is not your biggest concern here.
Shorting very sensitive electrical equipment is, and you've already done that.
edit: really beavo? i really don't know what on earth possesed you to hook that thing up, but drying it like a wet pack of cigarettes is even more backwards.
Because you really don't want to heat stuff like that over 45 C
In fact i suggest you take it out right now. Corrosion by air exposure is not your biggest concern here.
Shorting very sensitive electrical equipment is, and you've already done that.
edit: really beavo? i really don't know what on earth possesed you to hook that thing up, but drying it like a wet pack of cigarettes is even more backwards.
Hahahah the Mac forums all recommended it! You put it in at 130 farenheit covered in rice so it's not getting directly cooked or whatever. It was in there for an hour. When I took it out it felt like I had left it in the car or something. It's back in it's rice baggie for now
If you press and hold the power button, and hold through the 'power off swipe' it will turn off. I believe it is a hard power off
This is false.
You can hard reset it by holding down the sleep and home buttons simultaneously for a few seconds but holding down the home button by itself doesn't do anything. The slide to power of screen appears and then if you continue to hold the button down the screen reverts to normal and then releasing it puts the phone to sleep.
There are only four ways to power down an iPhone, hold down sleep then slide to power off, wait for the battery to drain, take the phone apart and disconnect the battery, or physically damage it (drop it in water eg).
so... the phone actually works perfectly fine
but the screen has dulled considerably
like it all looks washed out
but as far as usability goes, i could still use this as a phone
crazy iphones.
Pretty run of the mill. Most higher end phones seem to be able to resist water to some degree. I washed my razr about 8 times by accident (I'm forgetful when I do the wash okay). It worked fine but can't hold a charge for more than 8 or so hours before it died.
Client most likely has insurance on the phone anyways and they replace stuff like this (with a deductible of like $50 or so) so you may just let them know that it got wet on accident and see what happens.
bowen on
not a doctor, not a lawyer, examples I use may not be fully researched so don't take out of context plz, don't @ me
so... the phone actually works perfectly fine
but the screen has dulled considerably
like it all looks washed out
but as far as usability goes, i could still use this as a phone
crazy iphones.
Yeah, the hot rice ontop of it probably burned the screen a bit. Made the plastic go hazy.
I'm glad it's working and all, but, being no-one's asked... was it pre or post flush? Because if it was pre-flush even if it's working I'd probably try and get it exchanged by your client...
Posts
edit: the words 'dropped in toilet' don't specifically need to be used, mind you. though for pity points it might actually help
The sim card will only work in the other phone if both handsets are on the same network.
Urgh, beavotron. I know how this feels when it's your own phone, never mind a client's. Best thing to do now is not spend emotional energy trying to fix the phone, come to terms and figure out a plan for dealing with the fallout.
I dropped my 3G into a pint of beer at a Flaming Lips show last year, and it came out basically good as new. Being drunk as I was (it was a Flaming Lips show...) I kept fucking with it all night hoping even knowing full well that was the worst thing I could be doing. I was unable to send texts for some reason, buttons were nonfunctional, and I could only hear through the earpiece but speak through the speakerphone.
I went to bed defeated and tried again the next morning. It worked fine -- with one caveat. The 'volume down' button stopped working. So while the functions that are easily exposed to water (mics, speakers, buttons) were damaged initially, they started working again once they dried and the water didn't penetrate far enough to do any real damage. Turns out this is a relatively common thing -- the tight construction of the iPhone combined with the fact that 90% of people who own one use a case means water doesn't actually get too far into them unless submerged for a significant amount of time.
So your client's phone might be fucked, but it's possible that it isn't. The best thing you can do is tell them, but you should also probably just leave it in the rice bag to dry for at least a day and see what happens.
edit: oh, also, the volume button started working again randomly 6 months later. I can't explain that one though, I don't really understand how that happened.
You know, IF I was actually dumb enough to keep my phone next to the shower, and IF the act of pulling my towel off the rack on my way out knocked it into the toilet, and I'm not saying it did.
Other than that, these things do happen and you need to tell them about it. Possibly it's insured?
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So it was a corporate phone, not a personal-owned? That'd actually be a little better since they probably have more relaxed exchange/repair polices than an individual account.
Even if it works, you'll want to tell them it got wet, since if there's ever another problem with it they could be denied service if the immersion strip changed color. As I believe that's out of warranty?
you can't actually take the battery out of an iPhone. turning it off should be good enough, though.
Fun times. I now no longer have my phone anywhere near toilets.
Very much so related
It happens. My Razr went through the wash a few years back. I did the rice thing, but it never turned on again. It would randomly make the turning on noise periodically though, but it would never respond when I went to check it. I eventually gave up and tossed it.
Don't tell your client just yet, see if you can rescue the thing.
If it makes you feel better back when I lived at home my mother washed my phone and it survived.
Twice.
Satans..... hints.....
It's a iphone, not the end of the world coming Just call the client and be done with it.
I put mine through the wash and 45 minutes of dryer. Kept the battery out (it was knocked out in the dryer) and put the handset in a ziploc bag with a big desiccant pack, and the next morning I put the battery back in and it worked alright for a couple more years.
[edit] Also, don't take your phone to the can.
[edit] Additionally, put the lid down when you're done. (advise does not pertain to majority of commercial washrooms)
Man I don't want to be talkin' business while you be doin' yo business. Call me back.
Small problem...capacitant touch screens don't work when they're wet and the only way to turn an iPhone off requires use of the touchscreen.
Also, if my iPhone is in my pocket in the bathroom, what will I play games on while I am on the crapper?
It's just hanging out in the rice for now, I'll test it again in a few days.
what
you baked it? in rice? like a casserole?
beavs, please stop believing everything you read on the internet
....it WAS on a low temperature, right??
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How did the rice taste?
....
...Door's that way right? I'll let myself out.
it dries it all out.
Because you really don't want to heat stuff like that over 45 C
In fact i suggest you take it out right now. Corrosion by air exposure is not your biggest concern here.
Shorting very sensitive electrical equipment is, and you've already done that.
edit: really beavo? i really don't know what on earth possesed you to hook that thing up, but drying it like a wet pack of cigarettes is even more backwards.
that seems foolish
no offense
btw 's beavo.
This is false.
You can hard reset it by holding down the sleep and home buttons simultaneously for a few seconds but holding down the home button by itself doesn't do anything. The slide to power of screen appears and then if you continue to hold the button down the screen reverts to normal and then releasing it puts the phone to sleep.
There are only four ways to power down an iPhone, hold down sleep then slide to power off, wait for the battery to drain, take the phone apart and disconnect the battery, or physically damage it (drop it in water eg).
but the screen has dulled considerably
like it all looks washed out
but as far as usability goes, i could still use this as a phone
crazy iphones.
Client most likely has insurance on the phone anyways and they replace stuff like this (with a deductible of like $50 or so) so you may just let them know that it got wet on accident and see what happens.
Yeah, the hot rice ontop of it probably burned the screen a bit. Made the plastic go hazy.
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