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Dropped my client's iPhone in the toilet (it LIVES! pg 2)

beavotronbeavotron Registered User regular
edited November 2010 in Help / Advice Forum
So my client gave me a company iPhone to use
And I went and dropped it in the toilet
My first (albeit stupid) reaction was to plug the damn thing into my computer and attempt to turn it on. After reading the very condescending Mac forums, turns out that's the worst thing I could do.

So now it's sitting in a bag of rice in a ziplock bag for the next couple of days

What's the chances that it'll recover at all? Is there some place I can take it to fix it? Also I have my Canadian iPhone back at the apartment. If I take the sim card out of the American one and put it into the Canadian one will it recognize it and work?

beavotron on

Posts

  • bsjezzbsjezz Registered User regular
    edited November 2010
    tell your client

    edit: the words 'dropped in toilet' don't specifically need to be used, mind you. though for pity points it might actually help

    bsjezz on
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  • SzechuanosaurusSzechuanosaurus Registered User, ClubPA regular
    edited November 2010
    It's gone and it's not coming back. By all means see if the rice helps but don't let that be your plan A, you're going to be disappointed. The fact that you ran power through it already has pretty much sealed it's fate although I'm highly dubious of the rice bag trick to begin with - unless the phone was powered down when you dropped it, it was pretty much dead on impact.

    The sim card will only work in the other phone if both handsets are on the same network.

    Urgh, beavotron. I know how this feels when it's your own phone, never mind a client's. Best thing to do now is not spend emotional energy trying to fix the phone, come to terms and figure out a plan for dealing with the fallout.

    Szechuanosaurus on
  • MonoxideMonoxide Registered User, ClubPA regular
    edited November 2010
    I don't want to tell you that it's going to be okay, but I do have my own anecdote of how waterproof the iPhone can be.

    I dropped my 3G into a pint of beer at a Flaming Lips show last year, and it came out basically good as new. Being drunk as I was (it was a Flaming Lips show...) I kept fucking with it all night hoping even knowing full well that was the worst thing I could be doing. I was unable to send texts for some reason, buttons were nonfunctional, and I could only hear through the earpiece but speak through the speakerphone.

    I went to bed defeated and tried again the next morning. It worked fine -- with one caveat. The 'volume down' button stopped working. So while the functions that are easily exposed to water (mics, speakers, buttons) were damaged initially, they started working again once they dried and the water didn't penetrate far enough to do any real damage. Turns out this is a relatively common thing -- the tight construction of the iPhone combined with the fact that 90% of people who own one use a case means water doesn't actually get too far into them unless submerged for a significant amount of time.

    So your client's phone might be fucked, but it's possible that it isn't. The best thing you can do is tell them, but you should also probably just leave it in the rice bag to dry for at least a day and see what happens.

    edit: oh, also, the volume button started working again randomly 6 months later. I can't explain that one though, I don't really understand how that happened.

    Monoxide on
  • ceresceres When the last moon is cast over the last star of morning And the future has past without even a last desperate warningRegistered User, Moderator Mod Emeritus
    edited November 2010
    I may or may not have done this with my phone. I can neither confirm nor deny that this is the case, but I can tell you that IF it happened, it was definitely powered on at the time, and there was a *fzzt* sound and that was it. The thing powered up afterward, but destroyed every battery put into it almost instantly after that, and after a few tries powering it on it wouldn't work even while plugged into a power source directly. It was a slow and sad death.

    You know, IF I was actually dumb enough to keep my phone next to the shower, and IF the act of pulling my towel off the rack on my way out knocked it into the toilet, and I'm not saying it did.

    ceres on
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  • burntheladleburntheladle Registered User regular
    edited November 2010
    I have an Australian Iphone, and my US simcard works in it. I had to get my australian provider to unlock it, but that was realtively painless (took a few days though). It might be worth calling your canadian provider and asking.

    Other than that, these things do happen and you need to tell them about it. Possibly it's insured?

    burntheladle on
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  • LewieP's MummyLewieP's Mummy Registered User regular
    edited November 2010
    LewieP dropped his HTC in the bath. He immediately took the battery out, dried the phone with a vacuum cleaner, thn put it in a bag of rice for 24 hours. it works fine, now. The key thing, apparently, was taking the battery out.

    LewieP's Mummy on
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  • MichaelLCMichaelLC In what furnace was thy brain? ChicagoRegistered User regular
    edited November 2010
    Give the rice thing a try.

    So it was a corporate phone, not a personal-owned? That'd actually be a little better since they probably have more relaxed exchange/repair polices than an individual account.

    Even if it works, you'll want to tell them it got wet, since if there's ever another problem with it they could be denied service if the immersion strip changed color. As I believe that's out of warranty?

    MichaelLC on
  • MonoxideMonoxide Registered User, ClubPA regular
    edited November 2010
    LewieP dropped his HTC in the bath. He immediately took the battery out, dried the phone with a vacuum cleaner, thn put it in a bag of rice for 24 hours. it works fine, now. The key thing, apparently, was taking the battery out.

    you can't actually take the battery out of an iPhone. turning it off should be good enough, though.

    Monoxide on
  • OnTheLastCastleOnTheLastCastle let's keep it haimish for the peripatetic Registered User regular
    edited November 2010
    If your client can afford to give you an iphone, they are probably pro enough to have insurance/warranty policies in addition to whatever Apple offers. It's a business expense so... yeah, just tell them you dropped it in water. It may be below the deductible though.

    Fun times. I now no longer have my phone anywhere near toilets.

    OnTheLastCastle on
  • VisionOfClarityVisionOfClarity Registered User regular
    edited November 2010
    I was able to have Apple replace my iPhone for $200 when it fell.

    VisionOfClarity on
  • John MatrixJohn Matrix Registered User regular
    edited November 2010
    I'm quite surprised at the number of people who have had this or a similar thing happen to them. It's making me paranoid that I'll dunk mine sooner or later!

    John Matrix on
  • SikarianSikarian Registered User regular
    edited November 2010
    Sikarian on
  • Bionic MonkeyBionic Monkey Registered User, ClubPA regular
    edited November 2010
    I'm quite surprised at the number of people who have had this or a similar thing happen to them. It's making me paranoid that I'll dunk mine sooner or later!

    It happens. My Razr went through the wash a few years back. I did the rice thing, but it never turned on again. It would randomly make the turning on noise periodically though, but it would never respond when I went to check it. I eventually gave up and tossed it.

    Bionic Monkey on
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  • Blake TBlake T Do you have enemies then? Good. That means you’ve stood up for something, sometime in your life.Registered User regular
    edited November 2010
    After twenty four hours get a can of compressed air and spray into the volume hole then reseal it in again with fresh rice and give it another 12 hours.

    Don't tell your client just yet, see if you can rescue the thing.

    If it makes you feel better back when I lived at home my mother washed my phone and it survived.

    Twice.

    Blake T on
  • PaperPrittPaperPritt Registered User regular
    edited November 2010
    Wait a few days to see it can work again, but look : worst case scenario , you have to call the client to explain that the iphone had an unfortunate accident and is no longer working.

    It's a iphone, not the end of the world coming :D Just call the client and be done with it.

    PaperPritt on
  • RuckusRuckus Registered User regular
    edited November 2010
    I'm quite surprised at the number of people who have had this or a similar thing happen to them. It's making me paranoid that I'll dunk mine sooner or later!

    It happens. My Razr went through the wash a few years back. I did the rice thing, but it never turned on again. It would randomly make the turning on noise periodically though, but it would never respond when I went to check it. I eventually gave up and tossed it.

    I put mine through the wash and 45 minutes of dryer. Kept the battery out (it was knocked out in the dryer) and put the handset in a ziploc bag with a big desiccant pack, and the next morning I put the battery back in and it worked alright for a couple more years.

    [edit] Also, don't take your phone to the can.

    [edit] Additionally, put the lid down when you're done. (advise does not pertain to majority of commercial washrooms)

    Ruckus on
  • OnTheLastCastleOnTheLastCastle let's keep it haimish for the peripatetic Registered User regular
    edited November 2010
    I have few life rules, but it does occur to me now that keeping my phone in my pocket while in the bathroom is the most practical.

    OnTheLastCastle on
  • RuckusRuckus Registered User regular
    edited November 2010
    I have few life rules, but it does occur to me now that keeping my phone in my pocket while in the bathroom is the most practical.

    Man I don't want to be talkin' business while you be doin' yo business. Call me back.

    Ruckus on
  • SzechuanosaurusSzechuanosaurus Registered User, ClubPA regular
    edited November 2010
    Monoxide wrote: »
    LewieP dropped his HTC in the bath. He immediately took the battery out, dried the phone with a vacuum cleaner, thn put it in a bag of rice for 24 hours. it works fine, now. The key thing, apparently, was taking the battery out.

    you can't actually take the battery out of an iPhone. turning it off should be good enough, though.

    Small problem...capacitant touch screens don't work when they're wet and the only way to turn an iPhone off requires use of the touchscreen.

    Szechuanosaurus on
  • Stickboy5Stickboy5 Registered User regular
    edited November 2010
    If you press and hold the power button, and hold through the 'power off swipe' it will turn off. I believe it is a hard power off

    Also, if my iPhone is in my pocket in the bathroom, what will I play games on while I am on the crapper?

    Stickboy5 on
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  • beavotronbeavotron Registered User regular
    edited November 2010
    i just baked it in the oven in some rice, i hear that helps
    It's just hanging out in the rice for now, I'll test it again in a few days.

    beavotron on
  • MonoxideMonoxide Registered User, ClubPA regular
    edited November 2010
    beavotron wrote: »
    i just baked it in the oven in some rice, i hear that helps
    It's just hanging out in the rice for now, I'll test it again in a few days.

    what

    you baked it? in rice? like a casserole?

    beavs, please stop believing everything you read on the internet

    Monoxide on
  • bsjezzbsjezz Registered User regular
    edited November 2010
    the good news is to compensate for the blunder you can invite your client for a delicious meal that's rich in aluminosilicates

    bsjezz on
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  • AlyceInWonderlandAlyceInWonderland Registered User regular
    edited November 2010
    I think she meant that she put it in the oven on a low temperature, on uncooked rice to dry up the water. I doubt she's so dense as to actually make a meal out of the phone.


    ....it WAS on a low temperature, right??

    AlyceInWonderland on
  • TychoCelchuuuTychoCelchuuu PIGEON Registered User regular
    edited November 2010
    beavotron wrote: »
    i just baked it in the oven in some rice, i hear that helps
    It's just hanging out in the rice for now, I'll test it again in a few days.

    How did the rice taste?

    TychoCelchuuu on
  • EuphoriacEuphoriac Registered User regular
    edited November 2010
    Like apples?

    ....

    ...Door's that way right? I'll let myself out.

    Euphoriac on
  • beavotronbeavotron Registered User regular
    edited November 2010
    hahah no i put it in the oven on the lowest heat
    it dries it all out.

    beavotron on
  • bwaniebwanie Posting into the void Registered User regular
    edited November 2010
    erm, what is your oven's lowest temperature?

    Because you really don't want to heat stuff like that over 45 C

    In fact i suggest you take it out right now. Corrosion by air exposure is not your biggest concern here.

    Shorting very sensitive electrical equipment is, and you've already done that.



    edit: really beavo? i really don't know what on earth possesed you to hook that thing up, but drying it like a wet pack of cigarettes is even more backwards.

    bwanie on
  • Shazkar ShadowstormShazkar Shadowstorm Registered User regular
    edited November 2010
    beavs

    that seems foolish

    no offense

    Shazkar Shadowstorm on
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  • John MatrixJohn Matrix Registered User regular
    edited November 2010
    Shaka, when the walls fell.

    John Matrix on
  • RuckusRuckus Registered User regular
    edited November 2010
    bwanie wrote: »
    erm, what is your oven's lowest temperature?

    Because you really don't want to heat stuff like that over 45 C

    In fact i suggest you take it out right now. Corrosion by air exposure is not your biggest concern here.

    Shorting very sensitive electrical equipment is, and you've already done that.



    edit: really beavo? i really don't know what on earth possesed you to hook that thing up, but drying it like a wet pack of cigarettes is even more backwards.
    csi.jpg

    btw <3's beavo.

    Ruckus on
  • beavotronbeavotron Registered User regular
    edited November 2010
    Hahahah the Mac forums all recommended it! You put it in at 130 farenheit covered in rice so it's not getting directly cooked or whatever. It was in there for an hour. When I took it out it felt like I had left it in the car or something. It's back in it's rice baggie for now

    beavotron on
  • SzechuanosaurusSzechuanosaurus Registered User, ClubPA regular
    edited November 2010
    Stickboy5 wrote: »
    If you press and hold the power button, and hold through the 'power off swipe' it will turn off. I believe it is a hard power off

    This is false.

    You can hard reset it by holding down the sleep and home buttons simultaneously for a few seconds but holding down the home button by itself doesn't do anything. The slide to power of screen appears and then if you continue to hold the button down the screen reverts to normal and then releasing it puts the phone to sleep.

    There are only four ways to power down an iPhone, hold down sleep then slide to power off, wait for the battery to drain, take the phone apart and disconnect the battery, or physically damage it (drop it in water eg).

    Szechuanosaurus on
  • beavotronbeavotron Registered User regular
    edited November 2010
    so... the phone actually works perfectly fine
    but the screen has dulled considerably
    like it all looks washed out
    but as far as usability goes, i could still use this as a phone
    crazy iphones.

    beavotron on
  • bowenbowen Sup? Registered User regular
    edited November 2010
    Pretty run of the mill. Most higher end phones seem to be able to resist water to some degree. I washed my razr about 8 times by accident (I'm forgetful when I do the wash okay). It worked fine but can't hold a charge for more than 8 or so hours before it died.

    Client most likely has insurance on the phone anyways and they replace stuff like this (with a deductible of like $50 or so) so you may just let them know that it got wet on accident and see what happens.

    bowen on
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  • ZeonZeon Registered User regular
    edited November 2010
    beavotron wrote: »
    so... the phone actually works perfectly fine
    but the screen has dulled considerably
    like it all looks washed out
    but as far as usability goes, i could still use this as a phone
    crazy iphones.

    Yeah, the hot rice ontop of it probably burned the screen a bit. Made the plastic go hazy.

    Zeon on
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  • beavotronbeavotron Registered User regular
    edited November 2010
    naw it was hazy when i first turned it on after taking it out of the toilet.

    beavotron on
  • ZombiemamboZombiemambo Registered User regular
    edited November 2010
    And you guys doubted her!

    Zombiemambo on
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  • Mr_GrinchMr_Grinch Registered User regular
    edited November 2010
    I'm glad it's working and all, but, being no-one's asked... was it pre or post flush? Because if it was pre-flush even if it's working I'd probably try and get it exchanged by your client...

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