I'm setting up a coworker's iphone to automatically check her work email, but I can't seem to get it to alert her when she receives new email. In fact, I can't seem to get it to automatically check new for new mail. I have the account set up, and it's set up for push, but when the screen is off, the phone will not check for mail. Only after the phone wakes up and we go into the mail app does the phone check for new mail and an alert is played.
I would like the phone to check for new email periodically (push preferred so I don't have to have the phone do the checking), and alert her (audio and vibrate) upon receipt of new email. What am I missing?
Thanks in advance.
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Lock the phone, send a test email, wait ten minutes. I'd be surprised if she didn't get it.
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