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Laptop keeps overheating

dexterdexter Registered User regular
edited December 2010 in Help / Advice Forum
hey dudes, so the story is that my laptop keeps overheating. I'm not really computer savvy, and so at this point all I can tell you is the following:

Model: HP Pavilion dv6700 Notebook PC
Model Number: KM814PA#ABG

I'm running Windows 7, though I think this bad boy was made for vista. I'm happy to supply and other information, just let me know how to locate it. Could this be a hardware issue? I know for sure it's overheating since the base gets hell hot and literally the computer just switches off.

And while we're at it, I think my computers pretty fucked on several levels. It's not restarting properly or shutting down properly. It'll just switch off half way through doing half these things, and when I turn it on again it confirms I haven't switched it off properly with that warning screen.

The battery is useless, lasts maybe 30 seconds without power, so she's always connected to a power source. Should I take the battery out if this is the case?

Would any of this be solved by a new battery and re-imaging my laptop?


EDIT: Laptop has been completely wiped and reinstalled with Windows 7. She's working like a dream, albeit still overheating like a sum'gun.

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dexter on

Posts

  • JebusUDJebusUD Adventure! Candy IslandRegistered User regular
    edited December 2010
    It is probably a combination of things. dust buildup in the case, messed up thermal paste on the cpu, plain ol bad case design.

    The most you can really do on your own is limit the amount of high level usage you have. If you are playing graphic intense video games, that will heat up the system fast.


    You want to make sure you are using it on a desk or other flat counter or surface. Carpet and your lap will make it worse.

    Maybe buy one of those laptop cooling pads? They seem to do a little bit.

    Overheating is almost certainly is a hardware problem and not a software problem. The shutting down and starting improperly could be from the overheating messing up the hardware, or it could be an unrelated software problem.

    JebusUD on
    and I wonder about my neighbors even though I don't have them
    but they're listening to every word I say
  • minirhyderminirhyder BerlinRegistered User regular
    edited December 2010
    HP's design of laptops is brilliant in that it places its vents right on the bottom of the computer so that there is little to no air circulation. I suspect that's the biggest culprit.

    I have an HP hdx 16 and it had the same problem, though it would overheat mostly when I had games on.

    I bought myself one of these, and it works pretty well. It cools down my laptop a good 10 degrees, as well as keeping it at an incline that provides it the air circulation it needs.

    There's also a smaller, cheaper version for laptops 13' - 15'


    If you don't want to shell out the money, then I suggest just put something underneath the laptop to give it some air circulation underneath and see if that helps any.

    minirhyder on
  • Inquisitor77Inquisitor77 2 x Penny Arcade Fight Club Champion A fixed point in space and timeRegistered User regular
    edited December 2010
    I swear by this. Best laptop cooler on the market that you can use right out of the box. With pretty much everything else there's a good chance that they will just screw with the air circulation even more (and cost you way more money and suck up power to boot).

    Also, pick up a C02 sprayer and blow the crap out of any vents in the system (while it's turned off).

    In all honesty it sounds like your laptop may have blown a fan or something may be working at less-than-full capacity... It might be something minor like dust build-up but it could be something major like a broken fan. It's impossible to know unless you pop that sucker open and take a look.

    Inquisitor77 on
  • KillgrimageKillgrimage Registered User regular
    edited December 2010
    What I do every time this starts happening is just give it a blast with some canned air in the vent. Usually a lot of dust and stuff accumulates and causes the computer to heat more than it normally would.

    Killgrimage on
  • runethomasrunethomas Registered User regular
    edited December 2010
    The DV series has known issues with overheating. If it's still under warranty then call HP I think there is a bios update that fixes an issue with the thermal sensor. I've had this same problem myself.

    runethomas on
  • RikushixRikushix VancouverRegistered User regular
    edited December 2010
    runethomas wrote: »
    The DV series has known issues with overheating. If it's still under warranty then call HP I think there is a bios update that fixes an issue with the thermal sensor. I've had this same problem myself.

    OP: When did you buy your laptop?

    This was a huge problem around 2-3 years ago, so much so that there was a class action lawsuit in California.

    I bought an dv9417ca in August 2007 and it started acting up around January or February 2008. Big mess. Got it partially fixed from HP but it was a total bitch to do and I vowed to never buy from them again.

    The extended warranty page is no longer available, but here's the cache.

    http://webcache.googleusercontent.com/search?q=cache:bmqlDBXA69cJ:h10025.www1.hp.com/ewfrf/wc/document%3Fdocname%3Dc01087277%26tmp_track_link%3Dot_recdoc/c00556312/en_ca/c01087277/loc:2%26lc%3Den%26dlc%3Den%26cc%3Dca+hp+pavilion+extended+warranty&cd=1&hl=en&ct=clnk&gl=ca&client=firefox-a

    What I heard was that the mainboard had faulty soldering that caused parts of it to overheat, resulting in the battery problems, dropped wireless, video driver crashes and general overheating. Vista didn't help things, of course.

    Rikushix on
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  • cabsycabsy the fattest rainbow unicorn Registered User regular
    edited December 2010
    Rikushix wrote: »
    runethomas wrote: »
    The DV series has known issues with overheating. If it's still under warranty then call HP I think there is a bios update that fixes an issue with the thermal sensor. I've had this same problem myself.

    OP: When did you buy your laptop?

    This was a huge problem around 2-3 years ago, so much so that there was a class action lawsuit in California.

    I bought an dv9417ca in August 2007 and it started acting up around January or February 2008. Big mess. Got it partially fixed from HP but it was a total bitch to do and I vowed to never buy from them again.

    The extended warranty page is no longer available, but here's the cache.

    http://webcache.googleusercontent.com/search?q=cache:bmqlDBXA69cJ:h10025.www1.hp.com/ewfrf/wc/document%3Fdocname%3Dc01087277%26tmp_track_link%3Dot_recdoc/c00556312/en_ca/c01087277/loc:2%26lc%3Den%26dlc%3Den%26cc%3Dca+hp+pavilion+extended+warranty&cd=1&hl=en&ct=clnk&gl=ca&client=firefox-a

    What I heard was that the mainboard had faulty soldering that caused parts of it to overheat, resulting in the battery problems, dropped wireless, video driver crashes and general overheating. Vista didn't help things, of course.

    Even the newer HPs (I have one) still have the vent on the bottom design and are relatively known for fan hardware failure. I've had mine a year and have had to send it off for warranty repair because the fan went completely belly up after 9 months.

    Jacking up the back of it will definitely help to a point; what are you trying to run on it when it's overheating? Is it just with normal web browsing or are you trying to play Aion on ultra when it overheats? And how much noise is your fan making?

    cabsy on
  • StrifeRaZoRStrifeRaZoR Registered User regular
    edited December 2010
    If you're going to use compressed air to clean the vents on the bottom and back side of the laptop...don't leave the friggin' case on.

    Take it apart, please. If you just blow the dust back onto the GPU and CPU heatsinks, then you're only making it worse. Use a small screwdriver to take the bottom half of the case off and blow the dust out properly. Don't blow it back INTO the system. Does absolutely nothing.

    StrifeRaZoR on
    StrifeRaZoR.png
  • dexterdexter Registered User regular
    edited December 2010
    My laptops just over 3 years old. It'll heat up pretty quickly after I turn it on, and this is only if I'm browsing internet etc. I only have cs:source, and that heats it up hell fast, to the point it'll switch off within maybe 10 minutes.

    I'm not sure I come under that warranty since it's so old.. I'm thinking of updating to a desktop computer as well, so I might just let it go. I always have the laptop on some books so the heat can be removed by air, but it's hardly enough sometimes, it'll still switch off.

    My last laptop, a toshiba protege I think it was, started overheating after about 3 years too and just kicked it, I feel this may happen here too.

    Thank you all for your advice and help, I really appreciate it.

    dexter on
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