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Loud Tenants Upstairs

JeiceJeice regular
edited January 2011 in Help / Advice Forum
I'm living in the lower unit of a house and the tenants that live upstairs are really loud.

I'm actually not sure if they're loud or if the ceiling/floors are really thin. For example, if the tenants upstairs are talking, you can hear everything they are saying through the vents. And, if any of them are walking on their floors, it sounds as if they're moving furniture. This is a problem all the time, because well, they walk and talk all the time. I'm not 100% sure if they're walking/talking normally, they may actually be just walking/talking really loudly.

Times when they are actually loud:
They game all night, up until 2-3 am, and you can hear them talking, walking, and when something epic happens, you can hear them scream really loudly.
They play music/bass all night. And, bass, as you all know, even if it's really low, is still annoying when it's over you. I think it's especially worse for my case because I think at any volume, I'll be able to hear it's thumping.

Oh, they also smoke indoors, and we can smell it from our rooms. It's a real problem, especially for my roommate because she has asthma and the smoke that seeps into our rooms is like they were smoking 2 feet from us.

Besides telling my landlord, I'm not really sure what else to do. Can my landlord even do anything? Because I don't think he can tell them to stop walking or to whisper to each other all the time... Oh, and I'm not sure, but I think they're allowed to smoke indoors too... So yea, are we just screwed?

Jeice on

Posts

  • OnTheLastCastleOnTheLastCastle let's keep it haimish for the peripatetic Registered User regular
    edited January 2011
    What state do you live in? Do you have your lease agreement?

    That sounds very unliveable. Mostly the smoke. I abhor smoke.

    Have you tried earplugs and white noise for the other stuff? You can drown out a lot.

    OnTheLastCastle on
  • JeiceJeice regular
    edited January 2011
    Ontario, Canada

    Ear plugs only help a little bit. I can still hear the bass thumping and them walking.

    Jeice on
  • DekuStickDekuStick Registered User regular
    edited January 2011
    Noise curfew is usually 11pm in Ontario. Ask your landlord what he considers noise curfew and file complaints every time they break it. Playing bass and screaming about games at 2am is without a doubt a violation of it. If smoking isn't allowed in the apartments then report that to the landlord also.

    DekuStick on
  • RaneadosRaneados police apologist you shouldn't have been there, obviouslyRegistered User regular
    edited January 2011
    What state do you live in? Do you have your lease agreement?

    That sounds very unliveable. Mostly the smoke. I abhor smoke.

    Have you tried earplugs and white noise for the other stuff? You can drown out a lot.

    asking people to wear earplugs ALL THE TIME, even every night is an insane thing to ask of someone

    talk to them first, a few times at least, before you start filing complaints

    be nice and cordial and ask them to either take it somewhere else or be quieter. You might not be able to get them to do anything about the smoking legally if their lease allows them to smoke. They can also raise their speakers off the floor (if they're on the floor) and away from walls and vents which should also help a lot

    Your want to sleep at 2 am trumps their want to game

    If it's really an issue with how the building is made and the walking, and they're not just being loud, then talk to your place to find out if you're allowed to move inside the building/complex. It sucks if you have to move, and it's a hassle, but it's probably worth the peace and quiet

    remember, no notes, go up and knock on their door and ask them to stop

    Raneados on
  • noir_bloodnoir_blood Registered User regular
    edited January 2011
    DekuStick wrote: »
    Noise curfew is usually 11pm in Ontario. Ask your landlord what he considers noise curfew and file complaints every time they break it. Playing bass and screaming about games at 2am is without a doubt a violation of it. If smoking isn't allowed in the apartments then report that to the landlord also.

    Pretty much this. I mean, when you get a lower floor apt, you're pretty much agreeing to living with noise, but man, if my upstairs neighbor pulled that shit, I would be talking to them.

    Which brings me to my point, have you tried talking to them? Sometimes people are incosiderate, but a lot of times they just don't realize they're being loud. Or just bang on the cealing whenever they make noise.

    noir_blood on
  • RaneadosRaneados police apologist you shouldn't have been there, obviouslyRegistered User regular
    edited January 2011
    banging might work, but it's also really open to interpretation

    the dudes might get pissed at you for banging and NOT for not talking to them, I've had this neighbor

    they might just label you as "the grump that lives downstairs and bangs on the ceiling"

    Raneados on
  • DisrupterDisrupter Registered User regular
    edited January 2011
    Id talk to them about the smoking. That seems like the most reasonable, "oh yeah totally our bad" situation. They probably dont want their place smelling like smoke anyway, so someone pushing them a bit to get outside probably wont be taken too harshly.

    As for the noise. Ive always taken the stance that if folks are not going out of their way to be noisy, and are simply living their life, you should find ways to cope with it without interfering with their lives. The apartment sucks, it sounds like, so in order to not make noise theyd have to probably stop all activities passed like 10pm. Which, isnt really a fair thing for you to ask of them.

    You can let them know the floor sucks and you can hear everything and mention that sometimes at night it gets pretty bad when your trying to sleep. But id put it less on them and more on the apartment and hope they do whatever they can to keep it to a minmum. But I wouldn't expect them to stop playing games to like 3am or what not.

    Calling the cops or doing anything about "curfew" seems a bit shitty. I mean if they were up all night partying and being ridiculous then yeah, but a few folks playing video games? Would you really want the cops called on you for that? Earplugs and what not can solve the problem without anyone having to reduce their lifestyle/fun.

    Disrupter on
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  • Dropping LoadsDropping Loads Registered User regular
    edited January 2011
    I really have to disagree with Disrupter on this one. Humans are intrinsically bad at knowing how their actions affect others, and it's very easy to slowly get louder without knowing it. It's so easy to become noisy and rude and think that you aren't. Society at large has decided that nighttime is for sleep and has laws in place to enforce that. You can debate if that's fair or not, but it's on the books. It's perfectly reasonable to ask that others respect that, especially as late as 11 pm (where I live there is no time cut off for noise violations in residential zones).

    My neighbors and I came to a great compromise on the same problem: Sunday through Thursday night, 11 pm noise cutoff. I will call in noise complaints after that. On Fridays and Saturdays, they can do whatever they want, scream bloody murder, and I'll never call the police. It's a good way to show them that I also like to have fun, and I want them to have their own fun, but getting up at 5am for work trumps that.

    Dropping Loads on
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  • Gilbert0Gilbert0 North of SeattleRegistered User regular
    edited January 2011
    I used to have the same problem. Lived in the basement suite of a house with Central air. Our bedroom vent and the upstairs living room vent was like 3 feet apart. Could CLEARLY hear everything in the main floor of the house. The house wasn't built to be multiple units so you can hear a lot through the floor as well.

    Luckily the guy upstairs was the landlord and he rented out rooms. If it was too loud, he told us to just come up and let them know. A lot of the time, they just dont' realize it.

    Let the tenants know 2-3-4 times and if it keeps up, let the landlord know. If still not good, time to move.

    Gilbert0 on
  • milehighmilehigh Registered User regular
    edited January 2011
    Yeah, let them know. I was working out at 4AM and became that guy who always woke the whole building up, simply because I didn't really think about the noise I was creating until one of my neighbors mentioned it. Sure, they may be inconsiderate pricks, but give them the chance to disprove that before you go giving them noise violation tickets.

    milehigh on
  • JeiceJeice regular
    edited January 2011
    As for the letting them know part, we did bang on the ceiling a couple of times, but they didn't quiet down. Instead, they purposefully stomped on the floor back.

    Jeice on
  • OnTheLastCastleOnTheLastCastle let's keep it haimish for the peripatetic Registered User regular
    edited January 2011
    Banging on the ceiling is not letting them know. It's just creating more noise. You should talk to them in person, that always has the best effect. Be polite and upbeat, not grumpy and mean.

    OnTheLastCastle on
  • Dropping LoadsDropping Loads Registered User regular
    edited January 2011
    Yeah, probably not the best way to go. Introduce yourselves. It'll work better if you're the classy one here, and like milehigh said, they'll appreciate being treated like regular people that just didn't know. If they don't respond well to making a compromise, then you can feel justified in calling the landlord.

    Dropping Loads on
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  • saltinesssaltiness Registered User regular
    edited January 2011
    Do not be the passive-aggressive neighbor. That will only make things worse. Talk to them politely first.

    saltiness on
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  • AtomBombAtomBomb Registered User regular
    edited January 2011
    I would talk to them, but I don't think it'll do much good. I don't think it's really their fault either, it sounds like the apartment's construction sucks. I'm glad I live in a house :)

    AtomBomb on
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  • DarkewolfeDarkewolfe Registered User regular
    edited January 2011
    So, story time. About three weeks ago I was in a bad mood and turned my music up. My neighbor politely knocked on my door and said, "I'm sorry to bother you. I'm Jim and live next to you. Your music is a bit loud and disturbing me. Could you please turn it down? I'd really appreciate it."

    And I said, "Oh, shit, yeah, terribly sorry about that."

    And now I know the threshold of sound that my neighbor can hear, and keep it below that, except on Saturday afternoons.

    On the other hand, if I lived in a place that just had shitty sound proofing, I'd probably just look to move out, because there's only so much you can ask of neighbors.

    Darkewolfe on
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  • FallingmanFallingman Registered User regular
    edited January 2011
    Go have a chat to them. Yes it's a little award, but honestly, it's the best bet. There's a lot they're doing that they can cut down on, like bass in the wee hours of the morning etc. Nothing breeds needless resentment more than being told by a third party that you neighbour downstairs "told on you". The post above is 95% of what actually happens if you're really polite.

    I have a more extreme version. I lived in London, where neighbours just don't seem to talk. Long story short, there was some dick head across the road with a problem about people parking outside his house (unfounded btw, it was a public parking spot). Anyway, he felt it was best to leave seriously angry letters son my car, and it even got to the point where his wife swore at me as I was crossing the road one day. It got to the point where I just said, fuck it, this is silly. I marched over to the house, my fiancé was freaking out, I knocked on the door and when they answered, I held out my hand, smiled and introduced myself. I said that were neighbours and that somehow things had gotten out of hand, if they'd just come and had a chat, i would have gladly parked elsewhere. They felt so bad that i was being so reasonable, they completely changed. In fact, ,when my fiancé was walking up the road one morning after shopping, the wife called out the window to suggest she use "her" park.

    Fallingman on
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  • EshEsh Tending bar. FFXIV. Motorcycles. Portland, ORRegistered User regular
    edited January 2011
    This is really simple.

    First. Talk to them.

    If that doesn't work. Talk to your landlord.

    If they keep it up, tell your landlord again to escalate the situation and start work on getting them evicted.

    Though the fact that they just stomped back when you pounded on the ceiling makes me think that talking to them isn't going to do much good, but try it anyway.

    Esh on
  • FFFF Once Upon a Time In OaklandRegistered User regular
    edited January 2011
    Esh wrote: »
    This is really simple.

    First. Talk to them.

    If that doesn't work. Talk to your landlord.

    If they keep it up, tell your landlord again to escalate the situation and start work on getting them evicted.

    Though the fact that they just stomped back when you pounded on the ceiling makes me think that talking to them isn't going to do much good, but try it anyway.

    Honestly, after going through what I did a year ago, that would have been my response to someone banging on their ceiling. Ceiling banging is pretty much more dickish than a rude note. But that's just like, my opinion, man.

    Talk to them, and if they're jerks, odds are they have neighbors next to them that hear much of the same noise you do and you can get the landlord involved.

    FF on
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  • RaneadosRaneados police apologist you shouldn't have been there, obviouslyRegistered User regular
    edited January 2011
    Jeice wrote: »
    As for the letting them know part, we did bang on the ceiling a couple of times, but they didn't quiet down. Instead, they purposefully stomped on the floor back.

    you're "the grump that bangs on the ceiling", and they're 20-somethings who drink and play games, so they stomped back

    this fixed nothing

    go up and talk

    Raneados on
  • VisionOfClarityVisionOfClarity Registered User regular
    edited January 2011
    Esh wrote: »
    This is really simple.

    First. Talk to them.

    If that doesn't work. Talk to your landlord.

    If they keep it up, tell your landlord again to escalate the situation and start work on getting them evicted.

    Though the fact that they just stomped back when you pounded on the ceiling makes me think that talking to them isn't going to do much good, but try it anyway.

    To add: if it's not just loud talking but sounds like fighting or a loud party and they don't quiet it down then feel free to call the police nonemergency line. That really helped us when our neighbors upstairs started parting hard. It also gave the landlord more ammunition to get an eviction with.

    VisionOfClarity on
  • underground_slackerunderground_slacker Registered User regular
    edited January 2011
    I've had similar experiences with my new neighbor. Older gal who drinks alot, has 'gentlemen callers' around in the room right next to wall where i sleep next to and the sounds are quite disturbing.
    The two most obvious things are the police or landlord if there doing it after the noise curfews in your area. Or remember that if you hear them, they hear you and be equally load till they notice the same thing. Not blasting heavy metal and being obnoxious mind, just enough to make them notice. if you both go to the landlord with a problem that is to do with the house he may be more inclined to deal with it.
    The closest fix ive seen with a neighbor that just did not care was a friend who bought a sheet of this sound canceling foam type stuff and just put it up the wall. said it looked bad but cancelled out there drum and bass at all hours. however on a floor above thats a tougher situation. Your best bet like that is look for any vents or anything that carries sound well and try to muffle it without covering it.

    As for the smoking, something i abhor, your kind of out of luck on that. These folks are in there own home and if thats how they choose to relax even with a perfectly valid complaint its going to come of as rude to them. Which may only incline them to be louder on purpose. a problem ive had in the past at my last place.

    Your best bet right now is just talk to the landlord about it, it doesnt hurt to ask.

    underground_slacker on
  • ZeonZeon Registered User regular
    edited January 2011
    DekuStick wrote: »
    Noise curfew is usually 11pm in Ontario. Ask your landlord what he considers noise curfew and file complaints every time they break it. Playing bass and screaming about games at 2am is without a doubt a violation of it. If smoking isn't allowed in the apartments then report that to the landlord also.

    A lease in Ontario which stipulates no smoking in the apartment is an illegal lease. You cannot (yet) bar people from smoking in their own homes in Ontario.

    What the OP needs to do is talk to these guys. Just go up and tell them that you think the walls are paper thin and you can hear everything in their apartment. Most likely they dont realise and will be more considerate in the future. Or, they might be dicks about it, in which case, you can complain to the landlord. But either way it sounds like your building is just built horribly and you need to move, because even if theyre tiptoeing around, you will still be able to hear them, and smell the smoke, and hear the music.

    Zeon on
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  • Bionic MonkeyBionic Monkey Registered User, ClubPA regular
    edited January 2011
    saltiness wrote: »
    Do not be the passive-aggressive neighbor. That will only make things worse. Talk to them politely first.

    This. It doesn't sound like anything has been done directly malicious, or exceptionally out of the ordinary thus far, so just go up and meet them first.

    Be very nice, and don't be accusatory. Talking about the noise, precede it with "I know you guys are probably walking and talking completely normally, but the walls here are paper thin. Would you be agreeable to setting a time where things get turned down?" Talking about the smoking, start that with "You guys have every right to smoke, but my roommate has asthma, and it's becoming really difficult for him down there. I hate to put you out, but for his health, could you guys please smoke outside?"

    Most likely, unless they're raging assholes, they'll be happy to work things out with you. And if they forget a few times, that's perfectly normal, so mention it to them. Don't be passive aggressive, or snarky; just remind them of the agreement, and thank them again.

    But, also start documenting this. Document when you talk to them. Document when they're loud. Document when your apartment becomes their ashtray. If they don't keep to the agreement, or if they just flat out refuse, then go to the landlord. He'll greatly appreciate you attempting to settle the matter yourselves first, and the documentation will be a help to him if he needs to escalate things with them.

    Bionic Monkey on
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  • Bionic MonkeyBionic Monkey Registered User, ClubPA regular
    edited January 2011
    Jeice wrote: »
    As for the letting them know part, we did bang on the ceiling a couple of times, but they didn't quiet down. Instead, they purposefully stomped on the floor back.

    Oh christ, don't do this. When you talk to them, apologize for this. This is the asshole thing to do, and is only going to make reasonable people angry and resentful. In my college apartment, we had people do this to us constantly, when we were walking normally, and watching the television at normal levels. To this day, I regard them as raging bitches.

    If they're being loud, go up there and talk to them.

    Bionic Monkey on
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  • Evil_ReaverEvil_Reaver Registered User regular
    edited January 2011
    Story Time!

    So last night, the person who lives below me was playing his guitar for his girlfriend at midnight. I walked down stairs, knocked on his door, and politely said, "Hey Eric, I'm sorry to bother you, but would you mind turning it down a bit since it's so late?" And he said, "Yeah, man, no problem." And I said, "Thanks, dude." And then I went back upstairs and got an uninterrupted 7 hours of sleep because I didn't hear a peep from him for the rest of the night. Now he knows that playing guitar at midnight isn't cool. Problem solved.

    Living in an apartment requires a give and take attitude. For every taking you take, you're probably going to have to give up something. The same guy who lives below me has been building something in his loft for the last 4 months. It's really, really loud. But he only works on his project during the day, so I'm not going to complain about the noise. At the same time, my wife and I have pets who make a lot of noise. I'm sure he doesn't appreciate having to listen to our pets running around all day. We don't complain about his noise because we know we make just as much noise. Give and take, see?

    Now, last night was obviously something that was outside the norm of acceptable noise, so I went and talked to him about it. He stopped, I was happy. Problem solved.

    This is what you need to do.

    Evil_Reaver on
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  • Dr. FrenchensteinDr. Frenchenstein Registered User regular
    edited January 2011
    If this is the lower floor of a house, it's probably not really set up to be an apartment. As everyone is saying, they aren't trying to be loud, and will only get annoyed if you passive aggressively bang on the ceiling. Living in an apartment, lower floor of a house or no, you have to deal with a certain level of noise. If your landlord isn't willing to sound proof your ceiling (which he most likely wont) you should look to move. There is no way these people will stop living their lives at a reasonable level, just because the floor is thin and you need absolute quiet to sleep.

    Dr. Frenchenstein on
  • EshEsh Tending bar. FFXIV. Motorcycles. Portland, ORRegistered User regular
    edited January 2011
    If this is the lower floor of a house, it's probably not really set up to be an apartment. As everyone is saying, they aren't trying to be loud, and will only get annoyed if you passive aggressively bang on the ceiling. Living in an apartment, lower floor of a house or no, you have to deal with a certain level of noise. If your landlord isn't willing to sound proof your ceiling (which he most likely wont) you should look to move. There is no way these people will stop living their lives at a reasonable level, just because the floor is thin and you need absolute quiet to sleep.

    "Times when they are actually loud:
    They game all night, up until 2-3 am, and you can hear them talking, walking, and when something epic happens, you can hear them scream really loudly.
    They play music/bass all night. And, bass, as you all know, even if it's really low, is still annoying when it's over you. I think it's especially worse for my case because I think at any volume, I'll be able to hear it's thumping."


    This isn't really reasonable. It doesn't matter what they're trying to do, if it's past a certain time and the OP can hear them and it's keeping him up, they need to learn to tone it down. Way down. Just as the OP needs to learn to deal with it during normal hours, they need to learn to deal with it during the later hours.

    Esh on
  • Dr. FrenchensteinDr. Frenchenstein Registered User regular
    edited January 2011
    uh, if i'm paying to rent an apartment i will watch tv, play video games and walk around at whatever hour i damn well please. the yelling i can understand, but he says he can hear them walking and talking. The bass is another questionable issue, if it's a crappily built house, the bass probably goes right through the floor, and the OP can hear it better than they can on the offending floor. If you can hear your neighbors walking and talking, you either need to suck it up and deal with the noise, get your landlord to fix it, or move out.

    I had a neighbor like this a long time ago, she would complain to the building manager about us walking all night long. At most we would walk to the bathroom, or perhaps the kitchen. She complained CONSTANTLY and we were doing nothing wrong. The apartment building was a shithole, so i'm sure the floor/ceiling was thin. I was getting ready to talk to a lawyer because the management company was threatening us with eviction. i said unless there was a police report against us, I would sue everyone (most likely an empty threat), so she called the cops next time. They came to my door, i was watching TV at a reasonable level, and my roommate was on his PC. They told her not to call them ever again, and that was the last i heard about the issue.

    Dr. Frenchenstein on
  • EshEsh Tending bar. FFXIV. Motorcycles. Portland, ORRegistered User regular
    edited January 2011
    uh, if i'm paying to rent an apartment i will watch tv, play video games and walk around at whatever hour i damn well please. the yelling i can understand, but he says he can hear them walking and talking. The bass is another questionable issue, if it's a crappily built house, the bass probably goes right through the floor, and the OP can hear it better than they can on the offending floor. If you can hear your neighbors walking and talking, you either need to suck it up and deal with the noise, get your landlord to fix it, or move out.

    No, sorry. If the other tenants can hear you past say 10pm, then you need to tone it down, put on some headphones, whatever. Walking around, talking at a normal level, sure, but it's 3am and I can hear you playing some FPS, then it's you who needs to adjust and/or move out to an apartment with thicker walls. You as well made the choice to move into that apartment. It goes both ways. Bass is never questionable. That shit is annoying.

    During daylight hours? Well, that's a different story.

    Esh on
  • ceresceres When the last moon is cast over the last star of morning And the future has past without even a last desperate warningRegistered User, Moderator Mod Emeritus
    edited January 2011
    You've both made your point.

    ceres on
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