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Car totaled and I'm not at fault. What next? UPDATE: His insurance took the claim

ArdorArdor Registered User regular
edited March 2011 in Help / Advice Forum
Basically, I wake up one morning and find my car 30 feet away from where I parked it, on the curb. I was parked on a one way street, parked legally and the front end is pretty smashed up. It's almost certainly going to be declared a loss. Luckily for me, whoever was driving left behind parts of their bumper and their front license plate. It's very likely this person doesn't have insurance, of course.

So now, I'm likely going to hear back within a few days about what the insurance company will give me in the event my car is totaled and I've never done this before, so would like to ask advice on how to obtain information to help maximize the payout or at least get a reasonable amount back.

I've obtained the police report, reported and gave the other license plate to the police who did not put it in the report. It states I was parked legally, which should protect me from rising insurance premiums. I've been told to look around for similar cars in my area to help compare, along with using the kelly blue book online for a rough estimate. I also recently put $900 into the car and was told to have the receipt handy.

The car was a 2005 honda civic lx, 99,500 miles roughly.

Any advice on other things I should do while I wait to hear their final word?

Thanks for your time.

EDIT: I also took pictures of the accident, sending to the insurance company, also sent them a copy of the police report. I took pictures of the bumper with the license plate of the car I assumed hit me, sent to both the police and my insurance and the police came to pick up the bumper + license plate that wasn't mine. I'm at the point where the insurance company told me they have what they need from me.

Ardor on

Posts

  • amateurhouramateurhour One day I'll be professionalhour The woods somewhere in TennesseeRegistered User regular
    edited March 2011
    Make sure to keep your receipts from any rental cars you pick up before the insurance starts paying for them...

    amateurhour on
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  • illigillig Registered User regular
    edited March 2011
    Not much you can do while waiting for the insurance quote beyond the above (I.e. looking for comparable used car prices). The main thing to note is that you should not accept their initial offer if it's low. Use your research, and your receipts for the recent work to negotiate a higher payout. This wont work 100% of the time but it's well worth trying.

    illig on
  • ATIRageATIRage Registered User regular
    edited March 2011
    Well it looks so far like you did the right thing:
    - Get a police report (Check). Although in some jurisdictions the police will likely say things like "well we aren't supposed to be called for when someone does damage on a private road or for less than x dollars...." Don't listen to that. Most insurance companies want this because it gives a neutral understanding of what has occurred.
    - Contact the insurance company (Check). You've already done this so you are good
    - Ask your neighbors if they saw anything, it is likely they haven't but if you want to try and win a civil suit [a small claims suit] against the driver that hit your car, you have to know who hit your car, talking to neighbors is a good way to do that.
    - Call the insurance agent back in a couple days to see what the status of the case is. They may tell you to go to a dealer that does business with the insurance company to have the car repaired or to get an estimate for the repairs they are going to cover.
    - This is where insurance diverges: they may just cut you a check for the estimated costs of the repairs OR they will ask you to get the current car fixed and offer to cover the costs.
    - Contact the police officer who did the report and ask if he/she has any information about who may have hit your car. It is unlikely the officer will know, but in the off chance he/she does, you can then use that information to file a small claims suit against the driver who hit your car (This isn't likely to happen)

    Hope this helps. It looks like you've done everything right so far, just make sure to stay on top of your insurance company and things should turn out all right.

    ATIRage on
  • fightinfilipinofightinfilipino Angry as Hell #BLMRegistered User regular
    edited March 2011
    beyond the already given good advice, i'd ask your insurer if they can somehow find out if the other driver was insured. if you've got the plate number (and the plate @_@) there's a good chance you can at least find out the other driver's insurance status.

    your own insurer will likely appreciate not having to deplete their own monies and be able to claim against the other driver's insurance, assuming he or she has any. if the other driver isn't insured, then no harm done.

    fightinfilipino on
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  • ArdorArdor Registered User regular
    edited March 2011
    The insurance company mentioned the other driver's insurance has lapsed, which isn't very surprising I suppose.

    I'm really just waiting to hear back on what they plan on doing with my car. I'm assuming they will try to get this person to pay before they write me a check, but I've not dealt with insurance companies much over things beyond window replacements.

    Ardor on
  • tofutofu Registered User regular
    edited March 2011
    Do you have uninsured motorist coverage?

    tofu on
  • MichaelLCMichaelLC In what furnace was thy brain? ChicagoRegistered User regular
    edited March 2011
    illig wrote: »
    The main thing to note is that you should not accept their initial offer

    Look up your car on KBB.com. If you've had any recent work done like tires or brakes or anything, be sure to let the insurance know. Also check that they got all the security/safety features of your car - airbags, etc.

    They can send you check from your insurance, then try to get the money. Good news is you can go shopping sooner, bad news is it's going through your insurance. Ideally you would buy a new car on your own, then deposit the money they get from the other driver; that may not be an option though.

    MichaelLC on
  • ArdorArdor Registered User regular
    edited March 2011
    tofu wrote: »
    Do you have uninsured motorist coverage?

    I have uninsured and underinsured motorists bodily injury, if that's what you're referencing.

    Ardor on
  • ATIRageATIRage Registered User regular
    edited March 2011
    Well if they have information about the other motorist, then I'd see if you can get the ID of the driver and sue in small claims court. It is just another opportunity to get that money (I wouldn't do this if your insurance company pays for this, that could be double dipping).

    Your insurance company is likely going to handle most of the headache for you, that is why you pay them. Just wait to hear back from them and then see if that cottons to what you want done.

    What is your goal here? do you want money for the accident or do you want the car to be restored?

    ATIRage on
  • ArdorArdor Registered User regular
    edited March 2011
    ATIRage wrote: »
    Well if they have information about the other motorist, then I'd see if you can get the ID of the driver and sue in small claims court. It is just another opportunity to get that money (I wouldn't do this if your insurance company pays for this, that could be double dipping).

    Your insurance company is likely going to handle most of the headache for you, that is why you pay them. Just wait to hear back from them and then see if that cottons to what you want done.

    What is your goal here? do you want money for the accident or do you want the car to be restored?

    Ultimately, I'm going under the assumption that the car will be totaled and I'll have to figure out what I can get from my insurance. worst case scenario is, they have no coverage (other driver) and I'm going to deal with my insurance for a check and I'd like to see what I can to do help increase the amount I get from them. I know I can't simply tell them, "No that isn't enough", I have to provide information as to why I want more.

    This won't affect my premiums and I figure if I can do an hour or two of work to find a way to increase what I get from this to replace my car, it is worth the time.

    Ardor on
  • ATIRageATIRage Registered User regular
    edited March 2011
    Yeah man, in that case, bluebook estimates, a combination of the receipt for 900 dollars for the work and also talking to the dealer you bought the car from (perhaps talking to them and getting quotes from them, potentially having them quote on paper) all might help you negotiate against your insurance company.

    I still think it might be worth your time to go to small claims court, and file damages for the 900 dollars you spent on the car. You won't need a lawyer, just proof that you spent the money (which you have) and a person to sue, sounds like you got both. It might also help you make up any losses that the insurance company doesn't cover.

    ATIRage on
  • VisionOfClarityVisionOfClarity Registered User regular
    edited March 2011
    It's very unlikely you'll get the $900 you just put into the car from your insurance. As to whether or not you can get it from the person who hit you, that seems iffy. If you have to pay a deductible you can get that I believe.

    VisionOfClarity on
  • amateurhouramateurhour One day I'll be professionalhour The woods somewhere in TennesseeRegistered User regular
    edited March 2011
    ATIRage wrote: »
    Well if they have information about the other motorist, then I'd see if you can get the ID of the driver and sue in small claims court. It is just another opportunity to get that money (I wouldn't do this if your insurance company pays for this, that could be double dipping).

    Your insurance company is likely going to handle most of the headache for you, that is why you pay them. Just wait to hear back from them and then see if that cottons to what you want done.

    What is your goal here? do you want money for the accident or do you want the car to be restored?

    I could be wrong here, but I was under the impression that the insurance company sues the uninsured guy for damages, and not the motorist.

    I thought the insurance company cuts you a check, then they go after the guy/girl that hit you, and if there's any further medical damage or anything then that's what the motorist can sue for.

    In any case, it's not like even winning a suit against the uninsured motorist would get you instant money unless he/she happens to be loaded, and more than likely if they're uninsured and fled the scene then they're potentially going to jail, for at least a short while, in which case you won't see a dime until they get released.

    amateurhour on
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  • ATIRageATIRage Registered User regular
    edited March 2011
    Amateur you are right about the probability of recovering against an uninsured motorist but its just an additional avenue (certainly not your primary choice)

    As for the insurance company, it depends. Sometimes they sue, but in this case they are dealing with an uninsured motorist they might not think it is worth the money for the lawyer to get involved. They might sue the guy on his behalf and cut a check, or force him to do the legwork and price check everything and fail to sue, meaning that OP could get screwed by his own insurance company by under compensating. In that case, a small claims suit might help recover the difference between actual price and what the insurance company pays out.

    ATIRage on
  • iRevertiRevert Tactical Martha Stewart Registered User regular
    edited March 2011
    MichaelLC wrote: »
    illig wrote: »
    The main thing to note is that you should not accept their initial offer

    Look up your car on KBB.com. If you've had any recent work done like tires or brakes or anything, be sure to let the insurance know. Also check that they got all the security/safety features of your car - airbags, etc.

    They can send you check from your insurance, then try to get the money. Good news is you can go shopping sooner, bad news is it's going through your insurance. Ideally you would buy a new car on your own, then deposit the money they get from the other driver; that may not be an option though.

    NADA would be a better source to use as its one that if you bring up with your insurance company they'll know it right away

    http://www.nada.com/

    Many insurance companies actually use NADA for coming up with numbers so its a good addition to KBB. Of course your not going to get KBB value because theres a number of factors that go into the grading of vehicles and blah blah blah. Toss a NADA pricing out and theres a bit less to be told off on.

    iRevert on
  • MichaelLCMichaelLC In what furnace was thy brain? ChicagoRegistered User regular
    edited March 2011
    Yeah I know KBB isn't the best but will give you a basis. I also looked at similar cars for sale after my accident.

    Got the agent to send me their report on my car, and a list of vehicles they used for comparison. Of course they picked all the ones for sale by the shadiest of shady car lots.

    MichaelLC on
  • iRevertiRevert Tactical Martha Stewart Registered User regular
    edited March 2011
    MichaelLC wrote: »
    Yeah I know KBB isn't the best but will give you a basis. I also looked at similar cars for sale after my accident.

    Got the agent to send me their report on my car, and a list of vehicles they used for comparison. Of course they picked all the ones for sale by the shadiest of shady car lots.

    American Family uses NADA quite heavily to find prices so its a very good source to go "car same mileage and condition for xxx two towns over" and your usually going to get a bit more give rather then saying "KBB says its worth xxxxxx"

    iRevert on
  • ArdorArdor Registered User regular
    edited March 2011
    First off, thanks for all of your help and advice, I appreciate it!

    UPDATE: The other driver does have insurance and his insurance is picking up the rental car and the claim. Now I have to negotiate with their total loss adjuster. So to make sure I'm not getting the bad end of the stick, I wanted to see if you guys have advice for me on how to do this.

    So I had a 2005 honda civic lx 4 door sedan, 99,700 miles. KBB retail price says $10,040 for excellent condition. NADA suggests $8,975.

    So they came to me with something around the KBB private seller value for good condition, which is much less than I was hoping to get and it's not going to put me into anything remotely comparable to me previous vehicle. I also sent them a $900 repair bill from January and they added a little more to my claim, like another $100.

    So, I return, I told them I would need more money to be able to get a comparable vehicle and listed 2 vehicles that are in the area and their prices. I used cars.com and found a few salvage titles, but two similar cars otherwise. A 2005 manual version of my car with 91,382 miles for $9,999 and mentioned KBB values the automatic version at +$465. I also found another 2005 honda civic EX with 91,753 miles for $10,998 and KBB values my car at +$200 compared to it.

    They also gave me their report which utilized 6 authorized dealerships with their pricing on the cars. Then they adjusted the price of the cars based upon mileage and options, averaged them out and gave me their proposed settlement. So I went to the website of each of those dealers and looked for comparable cars. Only one of them was a honda dealer and 4 of them including the honda dealer did not have comparable cars. I looked for a car that was between 2003-2007 and was a honda civic. For the two dealerships that did have somewhat similar vehicles, I quoted their prices and using their KBB private party value, showed the differences between them and after calculating tax and adding rough estimates for title, license and other fees, I told them I'm looking for KBB retail value.

    I also asked my insurance company if they'd be willing to help with negotiations in any way, shape or form and they said they will not because both companies use third party total loss adjusters, so it would probably be the same.

    So if they come back with another low settlement, in my opinion, should I try to negotiate with them more? Is there anything else I can do?

    For what it's worth, it sounds like the scrap estimate for my car is around $1,700.

    Thanks for any advice you might have for me.

    Ardor on
  • Iceman.USAFIceman.USAF Major East CoastRegistered User regular
    edited March 2011
    I've heard of people telling another drivers insurance company "Look I want X car from Y dealer, whatever you end up paying for it." and that worked out well. If thats something you'd be interested in it might be worth it.

    Iceman.USAF on
  • ArdorArdor Registered User regular
    edited March 2011
    Someone at the office just suggested that. It probably works better because they can work hard to reduce the cost of the car rather than pay me more money.

    It was also suggested to me that I get an attorney. If this guy has insurance, he probably has a job and is respectable to some degree, so I could probably recoup costs through him as well.

    Ardor on
  • Dr. FrenchensteinDr. Frenchenstein Registered User regular
    edited March 2011
    if they keep low balling you, an attorney might be a good idea. Just make sure the cost of his/her services is worth the different is money you are getting from them. Lawyers are great if they can get things over with quickly, if it becomes drawn out, you end up wasting a lot of time to get back to where you started money-wise.

    Dr. Frenchenstein on
  • MichaelLCMichaelLC In what furnace was thy brain? ChicagoRegistered User regular
    edited March 2011
    May vary by state, but yes, you can certainly reject their offers if it's too low. Allstate for IL sent me info stating if we could not come to an agreement, they basically spin the Wheel of Wheels and buy you a car. This did not sound like an attractive option. I was very upfront with the sellers/dealers I talked to; I have X from insurance money, what can you find for me?

    Assume about $1,000 for paperwork, though they (insurance) should refund you the cost of all or near all of it, plus any city/state stickers that you had on your car; so if you need new plates, they'll pay for that separate from the car offer.

    Can you get the paperwork from the insurance of what cars they're looking at? I went back and forth with my guy, and got to bump up here & there - a little for the windshield; they said it looked cracked before accident, I disagreed, I sent repair bill like you did, etc.

    I ended up with about $8,500 for a 2005 Corolla. Most were listed for around $10k. It was pretty obvious from the get-go that the best option would be to buy a new one for another 3 or 4k tops, but that wasn't available at the time. Settled on a 2008 Accent, with ABS, 4 airbags, 40k miles for an extra $1,000.

    Long story long, look at other brands like a 2008 or newer Hyundai, or would go with 90k or less miles for Honda/Toyota. Be careful with private, as they may have put off doing regular maintenance as the clock ticks up.

    edit: Also, you can certainly try the legal route, but after talking to my lawyer uncle, he said it's pretty tight, unless I wanted to go the option mentioned above.

    MichaelLC on
  • ArdorArdor Registered User regular
    edited March 2011
    That makes sense, thanks for your help.

    The adjuster came back and said it is non-negotiable. So I looked into my options. I talked to the family attorney for his thoughts on it, would it be worth it. He said you'd probably win, but it's probably not worth your time or money for what you'd get out of it. I talked to my insurance company and they said I'd have to reject their claim and I could go through them.

    So what I ended up doing was rejecting the claim and will go through my insurance company. They should be more willing to help me out than his and I still do not owe a deductible. I just have to see what they will offer now and negotiate with them.

    Ardor on
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