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Rental Car Oopsies

JRoseyJRosey Registered User regular
edited April 2011 in Help / Advice Forum
I backed into a poll driving a rental (stupid rental is 16 inches longer than my daily). I purchased Collision Damage Waiver through Enterprise. I can't find an off-hours phone number so I'm waiting till tomorrow to call and let them know what's up. What can I expect? I can't find a deductible or anything in my paperwork. Am I really boned, sorta boned, or not boned at all?

JRosey on

Posts

  • jkylefultonjkylefulton Squid...or Kid? NNID - majpellRegistered User regular
    edited April 2011
    Worst case scenario, you should be able to put a claim thru via your own auto insurance (insurance company would treat the rental as a 'temporary substitute car').

    jkylefulton on
    tOkYVT2.jpg
  • MichaelLCMichaelLC In what furnace was thy brain? ChicagoRegistered User regular
    edited April 2011
    There should be paperwork that tells you what to do, but from their site:

    Customer Service: 1-800-264-6350

    Roadside Assistance: 1-800-307-6666

    MichaelLC on
  • DeebaserDeebaser on my way to work in a suit and a tie Ahhhh...come on fucking guyRegistered User regular
    edited April 2011
    JRosey wrote: »
    What can I expect? I can't find a deductible or anything in my paperwork. Am I really boned, sorta boned, or not boned at all?

    Unless they changed things since 2007 when I sideswiped a pole entering an enterprise garage you are not boned at all. There was no deductible. Yeay collision waiver.

    Deebaser on
  • useless4useless4 Registered User regular
    edited April 2011
    So you should be perfectly fine.

    I rented a car and all they had left was a mini van, with it snowing.
    I got the damage stuff because I had never driven a van or a two wheel drive thing in the snow before.

    I got hit in the parking lot but didn't even realize it til I did an after hours drop off.

    The phone call the next morning was:
    "So can you explain the damage to the side of the van?"
    "Nope."
    "Ok, thanks!"

    useless4 on
  • DocDoc Registered User, ClubPA regular
    edited April 2011
    Also, visa may have you covered if you get in a wreck with a car you paid for using one of their cards.

    Doc on
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