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Guess that hardware failure!

DarkewolfeDarkewolfe Registered User regular
edited April 2011 in Help / Advice Forum
I know sometimes it's impossible to diagnose, especially over the net, but figured I'd see if anyone happens to know. I tried to install the game Sims: Medieval on my computer. It ultimately didn't work and I gave up, long story, but, one of the problems I faced was system lock-ups on start up. The screen would get a diagonal line pattern of color, and the whole system would lock up.

Immediately after one of these lock-ups, every time, while the dos-looking text was on screen, prior to windows starting, the letters would be scrambled. Upon getting into windows I'd either be stuck in a low resolution, or I'd just immediately have the same problem (diagonal colored lines).

I'd then have to hard restart again from a system lockup, sometimes more than once. When everything worked, chrome would tell me there was a cache error, which might be indicative of hardware failure or just because of the hard locks.

Now, occasionally it will do the same thing, giving me a diagonal cross pattern of color which led into a hard lock of the system. I'm wondering if it's possibly the GPU, or if the hard lock is indicative of a processor or HDD problem. Anyone have any intel on trying to figure out which?

What is this I don't even.
Darkewolfe on

Posts

  • DocDoc Registered User, ClubPA regular
    edited April 2011
    Graphics card, almost 100%.

    Doc on
  • DarkewolfeDarkewolfe Registered User regular
    edited April 2011
    Doc wrote: »
    Graphics card, almost 100%.

    I mean this in the politest way possible, but do you have any foundation for that? I'd hate to fork out for a new vid card on someone's advice only to find out it's the HDD and feel silly for not doing more research. How is it that the vid card causes a full system stop?

    Darkewolfe on
    What is this I don't even.
  • RikushixRikushix VancouverRegistered User regular
    edited April 2011
    Do you mind posting your rig? Full specs? Might be able to diagnose it.

    I don't know if it's the graphics card itself but something might have corrupted your drivers, possibly?

    Rikushix on
    StKbT.jpg
  • Rear Admiral ChocoRear Admiral Choco I wanna be an owl, Jerry! Owl York CityRegistered User regular
    edited April 2011
    If you see visual distortions the video card fucking up is a very likely cause. The lines are a big hint as well as getting stuck with low resolution.

    Try reinstalling the drivers, or borrowing a friend's card or something.

    Rear Admiral Choco on
  • Dunadan019Dunadan019 Registered User regular
    edited April 2011
    I would bet on drivers before video card. it is possible since the game is only a month old that your drivers don't support some of the features.

    Dunadan019 on
  • EliminationElimination Registered User regular
    edited April 2011
    This is most definitely the video card. Those diagnal lines and being stuck in a lower res are both key signs of a toasted video card.

    Elimination on
    PSN: PA_Elimination 3DS: 4399-2012-1711 Steam: http://steamcommunity.com/id/TheElimination/
  • DocDoc Registered User, ClubPA regular
    edited April 2011
    Dunadan019 wrote: »
    I would bet on drivers before video card. it is possible since the game is only a month old that your drivers don't support some of the features.

    The BIOS text is screwed up, prior to windows loading the drivers.

    The screwed up letters are from corrupted video memory.

    If you want to double-check, find another video card (other computer, friend, etc) and pop it in there. You don't even really need to get into Windows or install new drivers to see if it's no longer failing in the same way.

    Doc on
  • Hahnsoo1Hahnsoo1 Make Ready. We Hunt.Registered User, Moderator, Administrator admin
    edited April 2011
    This is most definitely the video card. Those diagnal lines and being stuck in a lower res are both key signs of a toasted video card.
    Well, it's not necessarily toasted, but you do need to update your drivers appropriately and make sure that you don't have any weird manual fan settings. Sometimes, all it takes is making sure that your card's temp isn't shooting higher than normal.

    Hahnsoo1 on
    8i1dt37buh2m.png
  • DocDoc Registered User, ClubPA regular
    edited April 2011
    Hahnsoo1 wrote: »
    This is most definitely the video card. Those diagnal lines and being stuck in a lower res are both key signs of a toasted video card.
    Well, it's not necessarily toasted, but you do need to update your drivers appropriately and make sure that you don't have any weird manual fan settings. Sometimes, all it takes is making sure that your card's temp isn't shooting higher than normal.

    That could be it, too.

    Do you still get corruption in the post screen characters if you let it sit for a while before powering it up?

    Doc on
  • RikushixRikushix VancouverRegistered User regular
    edited April 2011
    Yeah, the low resolution by default could be a simple driver error, but the diagonal lines? That could in fact mean a toasted card. That's a little odd.

    Rikushix on
    StKbT.jpg
  • DarkewolfeDarkewolfe Registered User regular
    edited April 2011
    Doc wrote: »
    Hahnsoo1 wrote: »
    This is most definitely the video card. Those diagnal lines and being stuck in a lower res are both key signs of a toasted video card.
    Well, it's not necessarily toasted, but you do need to update your drivers appropriately and make sure that you don't have any weird manual fan settings. Sometimes, all it takes is making sure that your card's temp isn't shooting higher than normal.

    That could be it, too.

    Do you still get corruption in the post screen characters if you let it sit for a while before powering it up?

    The post screen characters are only ever corrupted after I reboot from a lock up. Never initially. The diagonal lines seem able to happen at any time. I don't THINK it's tied to heat, because it doesn't seem that predictable (I haven't really done anything particularly heavy duty lately and it's still doing it). I'll try rolling back the drivers just to see if it helps.

    Darkewolfe on
    What is this I don't even.
  • DarkewolfeDarkewolfe Registered User regular
    edited April 2011
    Alright, I rolled the drivers back a version. Same problem still. Seems to be happening more frequently. Guess I should just buy a new vid card?

    Edit: Oh lord, I haven't bought hardware in awhile. Is PCI Express 2.0 something I can leverage, or do I need to check on my mobo's compatibility? I've been using a geforce 8800 gts.

    Darkewolfe on
    What is this I don't even.
  • LoveIsUnityLoveIsUnity Registered User regular
    edited April 2011
    Darkewolfe wrote: »
    Alright, I rolled the drivers back a version. Same problem still. Seems to be happening more frequently. Guess I should just buy a new vid card?

    Edit: Oh lord, I haven't bought hardware in awhile. Is PCI Express 2.0 something I can leverage, or do I need to check on my mobo's compatibility? I've been using a geforce 8800 gts.

    Post your mobo and we can help you out.

    LoveIsUnity on
    steam_sig.png
  • DarkewolfeDarkewolfe Registered User regular
    edited April 2011
    Darkewolfe wrote: »
    Alright, I rolled the drivers back a version. Same problem still. Seems to be happening more frequently. Guess I should just buy a new vid card?

    Edit: Oh lord, I haven't bought hardware in awhile. Is PCI Express 2.0 something I can leverage, or do I need to check on my mobo's compatibility? I've been using a geforce 8800 gts.

    Post your mobo and we can help you out.

    http://www.newegg.com/Product/Product.aspx?Item=N82E16813128059

    Darkewolfe on
    What is this I don't even.
  • RikushixRikushix VancouverRegistered User regular
    edited April 2011
    Darkewolfe wrote: »
    Darkewolfe wrote: »
    Alright, I rolled the drivers back a version. Same problem still. Seems to be happening more frequently. Guess I should just buy a new vid card?

    Edit: Oh lord, I haven't bought hardware in awhile. Is PCI Express 2.0 something I can leverage, or do I need to check on my mobo's compatibility? I've been using a geforce 8800 gts.

    Post your mobo and we can help you out.

    http://www.newegg.com/Product/Product.aspx?Item=N82E16813128059

    Cards are still at PCIe 2.0, which is what your 8800 GTS is, so you should be fine. I'm assuming that's what you meant by checking your motherboard's compatibility? It has a PCI-e x16 expansion slot.

    So yeah, pick up a new card for cheap - but seriously, whoever suggested trying another card first, if you can do that, go for it. See if you can convince a friend to lend you their video card for fifteen minutes, if possible. I mean, the card is almost sure to be the problem here but it would suck if the lines didn't go away (or even worse, if they DID but another problem cropped up), and you couldn't return the new card.

    Rikushix on
    StKbT.jpg
  • LoveIsUnityLoveIsUnity Registered User regular
    edited April 2011
    Darkewolfe wrote: »
    Darkewolfe wrote: »
    Alright, I rolled the drivers back a version. Same problem still. Seems to be happening more frequently. Guess I should just buy a new vid card?

    Edit: Oh lord, I haven't bought hardware in awhile. Is PCI Express 2.0 something I can leverage, or do I need to check on my mobo's compatibility? I've been using a geforce 8800 gts.

    Post your mobo and we can help you out.

    http://www.newegg.com/Product/Product.aspx?Item=N82E16813128059

    You can use a PCI-E 2.0 card, but it might not take full advantage of it. 2.0 hardware is backwards compatible with 1.0 motherboards, though.

    LoveIsUnity on
    steam_sig.png
  • Donovan PuppyfuckerDonovan Puppyfucker A dagger in the dark is worth a thousand swords in the morningRegistered User regular
    edited April 2011
    PCI Express 2.0 cards are backwards compatible with PCI Express 1.0 slots. For a card which has basically the exact same power as an 8800 Ultra with reduced power consumption and noise, get a GTS250.

    For a significant upgrade which can play modern games at good settings, get a GTX460.

    Donovan Puppyfucker on
  • DarkewolfeDarkewolfe Registered User regular
    edited April 2011
    Yeah, I'm trying to find someone who will loan me a vid card. I can't even run minecraft anymore, whenever I start the game up it goes wonky and starts to lock. (I know, I need a fancy vid card for minecraft, right? :P)

    Darkewolfe on
    What is this I don't even.
  • Donovan PuppyfuckerDonovan Puppyfucker A dagger in the dark is worth a thousand swords in the morningRegistered User regular
    edited April 2011
    Uh, I've got a 7300GT you can keep for ever. It's basically useless to run anything from after 2005, but it should still work.

    Postage from Australia might be a bit high though.

    Donovan Puppyfucker on
  • dispatch.odispatch.o Registered User regular
    edited April 2011
    Your card may not be dead, it may just not be getting enough juice.

    I would try swapping power connectors and unplugging all non-essential to boot hardware.

    Boot it up with ram, video card and hard drive.

    dispatch.o on
  • DarkewolfeDarkewolfe Registered User regular
    edited April 2011
    dispatch.o wrote: »
    Your card may not be dead, it may just not be getting enough juice.

    I would try swapping power connectors and unplugging all non-essential to boot hardware.

    Boot it up with ram, video card and hard drive.

    If there's a power problem, it's brand new. I've had this rig the way it's set up for several years now. I also don't know what hardware I'd unplug.

    Darkewolfe on
    What is this I don't even.
  • EliminationElimination Registered User regular
    edited April 2011
    If buying a new card for an older system, i am going to reiterate with a poster above and say the GTX 460 is a good choice for what you are doing. It will be a big upgrade from the 8800 and cost well under $200. Its great bang for your buck.

    Elimination on
    PSN: PA_Elimination 3DS: 4399-2012-1711 Steam: http://steamcommunity.com/id/TheElimination/
  • ScosglenScosglen Registered User regular
    edited April 2011
    Well, no. It depends on what kind of hardware he wants to put in. There are 4xxx and 5xxx series ATI cards that are both a substantial upgrade over his 8800 at less than half the price of a GTX 460. If you just want to get back on your feet again, something like a HD5570 would be perfectly fine, unless you are wanting to play newer games at higher settings.

    Scosglen on
  • EliminationElimination Registered User regular
    edited April 2011
    Thats true. Hell, by the end of this week i will have a spare ATI 4870 sitting aroud on my shelf.

    Elimination on
    PSN: PA_Elimination 3DS: 4399-2012-1711 Steam: http://steamcommunity.com/id/TheElimination/
  • m3nacem3nace Registered User regular
    edited April 2011
    8800 gtx and gts often have these problems. I've had them too on both my gtx's and it's caused by tiny fractures in the solder joints causing it to fuck up. If your warranty has run out (as mine did) then this trick might help you http://hardforum.com/showthread.php?t=1421792 it's worked for me several times and it's the same concept as the xbox 360 oven trick, you heat it up and the solder joints melt back together.
    Now I'm not entirely sure this also counts for gts (as I've only tried gtx) but according to this http://forums.anandtech.com/showthread.php?p=29940245#post29940245 it's working for several different cards in both the gts and gtx series.
    Good luck!

    edit: just to clarify, I had the exact same things appearing on my screen as you do. Before you go 100% sure on it being the video card (even though I'm 99% sure) try switching from your current vga port to the other one that should be present on your videocard, if that doesn't solve it then you can try the oven trick.

    m3nace on
  • DarkewolfeDarkewolfe Registered User regular
    edited April 2011
    m3nace wrote: »
    8800 gtx and gts often have these problems. I've had them too on both my gtx's and it's caused by tiny fractures in the solder joints causing it to fuck up. If your warranty has run out (as mine did) then this trick might help you http://hardforum.com/showthread.php?t=1421792 it's worked for me several times and it's the same concept as the xbox 360 oven trick, you heat it up and the solder joints melt back together.
    Now I'm not entirely sure this also counts for gts (as I've only tried gtx) but according to this http://forums.anandtech.com/showthread.php?p=29940245#post29940245 it's working for several different cards in both the gts and gtx series.
    Good luck!

    edit: just to clarify, I had the exact same things appearing on my screen as you do. Before you go 100% sure on it being the video card (even though I'm 99% sure) try switching from your current vga port to the other one that should be present on your videocard, if that doesn't solve it then you can try the oven trick.

    Hmm, thanks. I actually ended up going ahead and ordering a vid card upgrade anyway. It's not too spendy and it's about that time. I may try this when the card gets in, before opening it, just to see.

    Darkewolfe on
    What is this I don't even.
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