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Portal 2 Error
Gatsby
Registered User regular
Registered User regular
Hey guys, been looking for help with this everywhere and I thought I might as well try here.
For the past week whenever I try to start Portal 2 on my iMac I get the Steam error message of "This game is unavailable." I've followed all the advice their support section has given as well as even deleting then re-installing the game. However after it completed the download it now says the download has been "suspended" and I really would prefer to not repeat the whole process again.
If anyone could help that would be great, I'm open to all suggestions.
For the past week whenever I try to start Portal 2 on my iMac I get the Steam error message of "This game is unavailable." I've followed all the advice their support section has given as well as even deleting then re-installing the game. However after it completed the download it now says the download has been "suspended" and I really would prefer to not repeat the whole process again.
If anyone could help that would be great, I'm open to all suggestions.
Gatsby on
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Have you reinstalled Steam itself?
Do you know anyone else with Portal 2? You might be able to log onto their computer with your Steam acct and double check the game works like that, if it doesn't work it might be an acct issue not an install issue.
I don't know how the whole PS3-Steam thing works exactly, but there's no chance you bought the PS3 version of the game and are trying to link it to Steam while the PSN is down?
Beyond that, it's hard to diagnose unless someone here has solved the same issue, good luck.
Thanks for the suggestions though, if anyone has solved this issue themselves or knows the solution I'd be incredibly grateful.
Blizzard: Pailryder#1101
GoG: https://www.gog.com/u/pailryder
Well I only have ever bought Portal 2 from Steam, and I'm unsure on the port issue seeing as I'm using a Mac. And the first thing I did was "verify the integrity of the files."
Really like I said, the only thing I haven't done is uninstall Steam and Portal 2 then re-install both.
Also, is there any chance that you bought it from a different region than your billing address? What region are you in?
Deleted .blob file
Renamed it ClientRegistryOld.blob
Verified the integrity
Deleted then re-installed Portal 2
Deleted everything except the Steam Apps folder
Updated my Mac software
And I'm not sure the region would really effect it? I bought it off Steam using a credit card, I downloaded it, played it for about a week and now it's stopped working.
If you bought it directly off of your Steam account, which has a billing address in the same region as the code you are using, then it's probably not this possibility. I was just throwing it out there.
Well my billing address is my home address so I'm sure, I hope, they wouldn't region lock me out because of that fact.
Those are for preloading and downloading the game, but you might want to move them to a different folder and try restarting the downloads.
I'm reading that Mac Steam has a problem with the Case Sensitive file system and that you might have to use a workaround for that.
http://forums.steamgames.com/forums/showthread.php?t=1268621
Just chiming in that moving the files out of the original folder and restarting the downloads is what fixed this same issue on my brothers mac. Not a guaranteed fix since a friend had the same issue and this didn't work for him but worth a shot.