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Can I resuscitate my iPhone?

mosssnackmosssnack Yeah right, man, Bishop should go!Good idea!Registered User regular
edited July 2011 in Help / Advice Forum
Well, I was at work yesterday and while leaning over a hatch, my iPhone4 dropped out of my front shirt pocket and fell into a bilge that was full of dirty water. By dirty, I mean shit/piss/oil/grime/etc. The phone was completely submerged for approximately 3 minutes before I was able to fish it out with some grabbers.

The phone was on at the time unfortunately, and was unable to really do anything with it other than clean it off when I retrieved it.

I noticed for about 10 minutes that the camera flash was stuck on until the battery completely died. I've heard a few remedies from guys I work with on how to potentially save my phone. Most have said to put it in a bag of rice for a few days to suck up the moisture, which sounds legit enough. Another idea that I received was pretty weird. Dude said to submerge the phone into vinegar for about 5 seconds and let it sit upside right by a window for 3 days. He absolutely swears by it and am honestly a little tempted to try it.

So, anybody have any remedies they've tried to save their phone? Funny stories about ruining phones are welcome as well! Thanks.

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Posts

  • ShimShamShimSham Registered User regular
    edited July 2011
    I have seen the rice trick work personally.

    Though with it being a bilge tank, and not just water, (for three minutes no less) who knows. I can say it's definitely worked before though.

    ShimSham on
  • QuidQuid Definitely not a banana Registered User regular
    edited July 2011
    If it was just water you'd have a chance.

    But the oil end etc. aren't going to just evaporate so it's not likely at all.

    Quid on
  • MushroomStickMushroomStick Registered User regular
    edited July 2011
    Maybe the vinegar idea is to get all the oil and shit out?

    MushroomStick on
  • Brodo FagginsBrodo Faggins Registered User regular
    edited July 2011
    Disassemble, wipe everything down with rubbing alcohol, and then submerge in rice. The smell is never going away though.

    Brodo Faggins on
    9PZnq.png
  • mosssnackmosssnack Yeah right, man, Bishop should go! Good idea!Registered User regular
    edited July 2011
    Welp, I dumped the thing into vinegar, let it dry off a bit and then placed it into a bag of rice. I'll update you guys in a few days with what happens!

    Thanks for the suggestions.

    mosssnack on
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  • Blake TBlake T Do you have enemies then? Good. That means you’ve stood up for something, sometime in your life.Registered User regular
    edited July 2011
    Don't touch your phone bar sticking it in rice.

    Call up your apple store and arrange a meeting at the genius bar.

    If there is a large space of time between the appointment and now maybe before you go in try and plug your phone into iTunes and sync.

    Give it to the man (or lady) at the genius bar. He (or she) will go hmmm I think it is broken.

    He (or she) will then wander off and get you a new one.

    Please remember to say thankyou when they give you a refurbished iPhone.

    Sent from my iPhone which is a refurbished model after I stupidly sent it through the washing machine.

    Blake T on
  • EshEsh Tending bar. FFXIV. Motorcycles. Portland, ORRegistered User regular
    edited July 2011
    Blake T wrote: »
    Don't touch your phone bar sticking it in rice.

    Call up your apple store and arrange a meeting at the genius bar.

    If there is a large space of time between the appointment and now maybe before you go in try and plug your phone into iTunes and sync.

    Give it to the man (or lady) at the genius bar. He (or she) will go hmmm I think it is broken.

    He (or she) will then wander off and get you a new one.

    Please remember to say thankyou when they give you a refurbished iPhone.

    Sent from my iPhone which is a refurbished model after I stupidly sent it through the washing machine.

    You got lucky. REALLY lucky. This is most likely not going to happen after a water incident. I'm pretty sure they have moisture sensors that let the techs know exactly what went wrong.

    Esh on
  • Blake TBlake T Do you have enemies then? Good. That means you’ve stood up for something, sometime in your life.Registered User regular
    edited July 2011
    Oh, you stuck it in vinegar.

    I would not mention that unless asked at the apple store.

    Blake T on
  • Blake TBlake T Do you have enemies then? Good. That means you’ve stood up for something, sometime in your life.Registered User regular
    edited July 2011
    Esh wrote: »
    Blake T wrote: »
    Don't touch your phone bar sticking it in rice.

    Call up your apple store and arrange a meeting at the genius bar.

    If there is a large space of time between the appointment and now maybe before you go in try and plug your phone into iTunes and sync.

    Give it to the man (or lady) at the genius bar. He (or she) will go hmmm I think it is broken.

    He (or she) will then wander off and get you a new one.

    Please remember to say thankyou when they give you a refurbished iPhone.

    Sent from my iPhone which is a refurbished model after I stupidly sent it through the washing machine.

    You got lucky. REALLY lucky. This is most likely not going to happen after a water incident. I'm pretty sure they have moisture sensors that let the techs know exactly what went wrong.

    Blake T on
  • MushroomStickMushroomStick Registered User regular
    edited July 2011
    Blake T wrote: »
    Esh wrote: »
    Blake T wrote: »
    Don't touch your phone bar sticking it in rice.

    Call up your apple store and arrange a meeting at the genius bar.

    If there is a large space of time between the appointment and now maybe before you go in try and plug your phone into iTunes and sync.

    Give it to the man (or lady) at the genius bar. He (or she) will go hmmm I think it is broken.

    He (or she) will then wander off and get you a new one.

    Please remember to say thankyou when they give you a refurbished iPhone.

    Sent from my iPhone which is a refurbished model after I stupidly sent it through the washing machine.

    You got lucky. REALLY lucky. This is most likely not going to happen after a water incident. I'm pretty sure they have moisture sensors that let the techs know exactly what went wrong.

    What Esh was trying to explain was that if the person at the genius bar knows what they are doing, they will usually notice a tripped moisture sensor and that voids warranties. You were lucky because whoever you talked to either didn't know that or didn't care. Your experience with that situation is not typical. It is however, worth a try.

    MushroomStick on
  • Blake TBlake T Do you have enemies then? Good. That means you’ve stood up for something, sometime in your life.Registered User regular
    edited July 2011
    What Esh was trying to explain was that if the person at the genius bar knows what they are doing, they will usually notice a tripped moisture sensor and that voids warranties. You were lucky because whoever you talked to either didn't know that or didn't care. Your experience with that situation is not typical. It is however, worth a try.
    No.

    You do not know what you are talking about. I told them it got washed.

    The genius at the bar explicitly told me in no uncertain terms that Apple will honour the warranty for the first year including drop or water damage once as a sign of good faith.

    Other people here have also done this. And one dude has managed to do it twice.

    Blake T on
  • mosssnackmosssnack Yeah right, man, Bishop should go! Good idea!Registered User regular
    edited July 2011
    Blake T wrote: »
    What Esh was trying to explain was that if the person at the genius bar knows what they are doing, they will usually notice a tripped moisture sensor and that voids warranties. You were lucky because whoever you talked to either didn't know that or didn't care. Your experience with that situation is not typical. It is however, worth a try.
    No.

    You do not know what you are talking about. I told them it got washed.

    The genius at the bar explicitly told me in no uncertain terms that Apple will honour the warranty for the first year including drop or water damage once as a sign of good faith.

    Other people here have also done this. And one dude has managed to do it twice.

    That's worth a shot, atleast. Really not trying to throw away $400 on a brand new one. Once the phone is all dried out I'll take it to an Apple store and see what they can do.

    mosssnack on
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  • EshEsh Tending bar. FFXIV. Motorcycles. Portland, ORRegistered User regular
    edited July 2011
    Blake T wrote: »
    What Esh was trying to explain was that if the person at the genius bar knows what they are doing, they will usually notice a tripped moisture sensor and that voids warranties. You were lucky because whoever you talked to either didn't know that or didn't care. Your experience with that situation is not typical. It is however, worth a try.
    No.

    You do not know what you are talking about. I told them it got washed.

    The genius at the bar explicitly told me in no uncertain terms that Apple will honour the warranty for the first year including drop or water damage once as a sign of good faith.

    Other people here have also done this. And one dude has managed to do it twice.

    Again, you got someone incompetent and not aware of Apple's policies or you got someone who just doesn't care.

    "This warranty does not apply: (a) to consumable parts, such as
    batteries, or protective coatings designed to diminish over time
    unless failure has occurred due to a defect in materials or
    workmanship; (b) to cosmetic damage, including but not limited to
    scratches, dents, and broken plastic on ports; (c) to damage
    caused by use with non-Apple products; (d) to damage caused by
    accident, abuse, misuse, liquid contact, fire, earthquake or
    other external causes;
    ..."

    ...this is not Apple's policy at all.

    Esh on
  • NeitherHereNorThereNeitherHereNorThere Registered User regular
    edited July 2011
    Esh wrote: »
    Blake T wrote: »
    What Esh was trying to explain was that if the person at the genius bar knows what they are doing, they will usually notice a tripped moisture sensor and that voids warranties. You were lucky because whoever you talked to either didn't know that or didn't care. Your experience with that situation is not typical. It is however, worth a try.
    No.

    You do not know what you are talking about. I told them it got washed.

    The genius at the bar explicitly told me in no uncertain terms that Apple will honour the warranty for the first year including drop or water damage once as a sign of good faith.

    Other people here have also done this. And one dude has managed to do it twice.

    Again, you got someone incompetent and not aware of Apple's policies or you got someone who just doesn't care.

    "This warranty does not apply: (a) to consumable parts, such as
    batteries, or protective coatings designed to diminish over time
    unless failure has occurred due to a defect in materials or
    workmanship; (b) to cosmetic damage, including but not limited to
    scratches, dents, and broken plastic on ports; (c) to damage
    caused by use with non-Apple products; (d) to damage caused by
    accident, abuse, misuse, liquid contact, fire, earthquake or
    other external causes;
    ..."

    ...this is not Apple's policy at all.

    Who cares if it's not policy? Are you an Apple Policy Enforcer or something? Don't you understand that a lot of people don't follow "policy", and that there are bendable?

    Blake was saying he got it replaced and that the OP should try that. I definitely agree with that; It's not the first time I hear someone getting a replacement iPhone after water damage..

    Yes, the iPhone does have a water damage sensor, and yes, Apple MAY not replace it, but they just might.

    NeitherHereNorThere on
  • TefTef Registered User regular
    edited July 2011
    Yep, try taking into the apple store for a replacement is worth a shot, for sure. They replace my phone 3 days ago and the guy didn't even look at my phone. I explained the problem and he just grabbed me a new one out from behind the desk

    Tef on
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  • EshEsh Tending bar. FFXIV. Motorcycles. Portland, ORRegistered User regular
    edited July 2011
    Esh wrote: »
    Blake T wrote: »
    What Esh was trying to explain was that if the person at the genius bar knows what they are doing, they will usually notice a tripped moisture sensor and that voids warranties. You were lucky because whoever you talked to either didn't know that or didn't care. Your experience with that situation is not typical. It is however, worth a try.
    No.

    You do not know what you are talking about. I told them it got washed.

    The genius at the bar explicitly told me in no uncertain terms that Apple will honour the warranty for the first year including drop or water damage once as a sign of good faith.

    Other people here have also done this. And one dude has managed to do it twice.

    Again, you got someone incompetent and not aware of Apple's policies or you got someone who just doesn't care.

    "This warranty does not apply: (a) to consumable parts, such as
    batteries, or protective coatings designed to diminish over time
    unless failure has occurred due to a defect in materials or
    workmanship; (b) to cosmetic damage, including but not limited to
    scratches, dents, and broken plastic on ports; (c) to damage
    caused by use with non-Apple products; (d) to damage caused by
    accident, abuse, misuse, liquid contact, fire, earthquake or
    other external causes;
    ..."

    ...this is not Apple's policy at all.

    Who cares if it's not policy? Are you an Apple Policy Enforcer or something? Don't you understand that a lot of people don't follow "policy", and that there are bendable?

    Blake was saying he got it replaced and that the OP should try that. I definitely agree with that; It's not the first time I hear someone getting a replacement iPhone after water damage..

    Yes, the iPhone does have a water damage sensor, and yes, Apple MAY not replace it, but they just might.

    I never said to not take it in. I was showing that it's not Apple's policy as Blake T keeps insisting that it is to give a "Get Out Of Jail Free" card on the first damage or whatever.

    By all means, take it in, but the odds are not in your favor.

    Esh on
  • tempstemps Registered User regular
    edited July 2011
    http://www.iphonewaterdamage.org/iphone-water-damage-indicator/

    And I've seen people at the apple store see water damage and still replace the phone.. not sure how common it is, but its worth a shot.

    temps on
  • HurtdogHurtdog Registered User regular
    edited July 2011
    Esh wrote: »
    Esh wrote: »
    Blake T wrote: »
    What Esh was trying to explain was that if the person at the genius bar knows what they are doing, they will usually notice a tripped moisture sensor and that voids warranties. You were lucky because whoever you talked to either didn't know that or didn't care. Your experience with that situation is not typical. It is however, worth a try.
    No.

    You do not know what you are talking about. I told them it got washed.

    The genius at the bar explicitly told me in no uncertain terms that Apple will honour the warranty for the first year including drop or water damage once as a sign of good faith.

    Other people here have also done this. And one dude has managed to do it twice.

    Again, you got someone incompetent and not aware of Apple's policies or you got someone who just doesn't care.

    "This warranty does not apply: (a) to consumable parts, such as
    batteries, or protective coatings designed to diminish over time
    unless failure has occurred due to a defect in materials or
    workmanship; (b) to cosmetic damage, including but not limited to
    scratches, dents, and broken plastic on ports; (c) to damage
    caused by use with non-Apple products; (d) to damage caused by
    accident, abuse, misuse, liquid contact, fire, earthquake or
    other external causes;
    ..."

    ...this is not Apple's policy at all.

    Who cares if it's not policy? Are you an Apple Policy Enforcer or something? Don't you understand that a lot of people don't follow "policy", and that there are bendable?

    Blake was saying he got it replaced and that the OP should try that. I definitely agree with that; It's not the first time I hear someone getting a replacement iPhone after water damage..

    Yes, the iPhone does have a water damage sensor, and yes, Apple MAY not replace it, but they just might.

    I never said to not take it in. I was showing that it's not Apple's policy as Blake T keeps insisting that it is to give a "Get Out Of Jail Free" card on the first damage or whatever.

    By all means, take it in, but the odds are not in your favor.


    Do you even know what policies are for? It's there to cover their ass.

    Lets say you come in and you're a douche, they might just point to the policy and say they can't do shit about your waterlogged phone.

    But in reality, if you're just a normal dude who fucked up his phone, then for the sake of good PR and customer relations they might just go get one of the many refurbished iPhones they have laying around and give it to you if they can afford to. That's how you get repeat customers. And this happens really in any type of business, and in some cases is even planned for. Gives the illusion of special treatment.

    Hurtdog on
  • EshEsh Tending bar. FFXIV. Motorcycles. Portland, ORRegistered User regular
    edited July 2011
    Hurtdog wrote: »
    Do you even know what policies are for? It's there to cover their ass.

    Lets say you come in and you're a douche, they might just point to the policy and say they can't do shit about your waterlogged phone.

    But in reality, if you're just a normal dude who fucked up his phone, then for the sake of good PR and customer relations they might just go get one of the many refurbished iPhones they have laying around and give it to you if they can afford to. That's how you get repeat customers. And this happens really in any type of business, and in some cases is even planned for. Gives the illusion of special treatment.

    Yep, I've worked plenty of retail and restaurant industry in my life. I'm aware of how things works on that level. They are slightly different when dealing with a behemoth like Apple (of whom I've owned and own many products of). Hell, I've even taken in a first generation iPhone with visible dents in the back of it after falling on it in an alley when it was in my back pocket while drunkenly making out with a girl I'd just met. The screen didn't break, but something inside got garbled and half the screen wouldn't display, and they still replaced it.

    I'm not sure why everyone is jumping down my throat on this. I'm not disagreeing with anyone except what Blake is insisting their official policy is. I was just saying to not go in there quoting what some stranger on the internet insisted their policy was on first time breakages. You just cross your fingers and hope for the best.

    Good luck, OP, hopefully you don't have to shell out for a new one.

    Esh on
  • useless4useless4 Registered User regular
    edited July 2011
    My understanding is that they changed the moisture sensor policy because humidity was tripping them in humid countries... googling it leads to a bunch of websites in a circle so I cant figure out it was official or not.

    useless4 on
  • kleinfehnkleinfehn Registered User regular
    edited July 2011
    One thing you could try is putting it in the over at a very low temperture (around 150 F?) on a baking sheet with something in between it for a bit. Should get the moisture out for sure.

    kleinfehn on
  • EshEsh Tending bar. FFXIV. Motorcycles. Portland, ORRegistered User regular
    edited July 2011
    kleinfehn wrote: »
    One thing you could try is putting it in the over at a very low temperture (around 150 F?) on a baking sheet with something in between it for a bit. Should get the moisture out for sure.

    I'm pretty sure this is a really bad idea.

    Esh on
  • RikushixRikushix VancouverRegistered User regular
    edited July 2011
    Esh wrote: »
    kleinfehn wrote: »
    One thing you could try is putting it in the over at a very low temperture (around 150 F?) on a baking sheet with something in between it for a bit. Should get the moisture out for sure.

    I'm pretty sure this is a really bad idea.

    Agreed. If there's moisture inside the phone, heating it up isn't going to make it magically disappear. Where is it going to evaporate to? And 150F wouldn't come close to having that sort of effect.

    Stranger things have happened though. If it works for video cards...

    Rikushix on
    StKbT.jpg
  • MushroomStickMushroomStick Registered User regular
    edited July 2011
    Rikushix wrote: »
    Esh wrote: »
    kleinfehn wrote: »
    One thing you could try is putting it in the over at a very low temperture (around 150 F?) on a baking sheet with something in between it for a bit. Should get the moisture out for sure.

    I'm pretty sure this is a really bad idea.

    Agreed. If there's moisture inside the phone, heating it up isn't going to make it magically disappear. Where is it going to evaporate to? And 150F wouldn't come close to having that sort of effect.

    Stranger things have happened though. If it works for
    *video*

    That's more than a little different from dehumidifying a cell phone though.

    MushroomStick on
  • RikushixRikushix VancouverRegistered User regular
    edited July 2011
    Rikushix wrote: »
    Esh wrote: »
    kleinfehn wrote: »
    One thing you could try is putting it in the over at a very low temperture (around 150 F?) on a baking sheet with something in between it for a bit. Should get the moisture out for sure.

    I'm pretty sure this is a really bad idea.

    Agreed. If there's moisture inside the phone, heating it up isn't going to make it magically disappear. Where is it going to evaporate to? And 150F wouldn't come close to having that sort of effect.

    Stranger things have happened though. If it works for
    *video*

    That's more than a little different from dehumidifying a cell phone though.

    ....exactly my point

    Rikushix on
    StKbT.jpg
  • Penguin_OtakuPenguin_Otaku Registered User regular
    edited July 2011
    Take it into the Apple Store and I bet they'll give you a new one.

    Had my iPhone 4 with a shattered screen and dropped it into a cup of water over a month ago. Didn't touch it, turn it on, just let it dry and chill. Now with the parts exposed since the screen was cracked, I was pretty fucked.

    Two weeks later I charge it and holy fuck it turned on. Worked fine for a little while, but of course water damage is never this simple. Started randomly shutting off. Tried to replace the battery at a local repair place because I thought the same that the Apple Store would tell me to piss off.

    They tried to fix this and that but it never would work like it should have. So I asked them if they could clean it and make it look like no one was there. They reset the screws (which change color in water apparently) and put another seal on it.

    Didn't matter, lady at the Apple Store was eager to get me in and out (Saturday, noon, just wanted to get a customer in and out instead of trying to repair and haggle/argue over what happened to it.) She checked to see if there was water damage with her flashlight (I guess they know where to look.)

    Might've seen something, but it didn't matter. She just started typing away and then slid me a brand new iPhone 4 and told me where the ATT store was to get a new sim card.

    Penguin_Otaku on
    sig-1.jpg
  • mosssnackmosssnack Yeah right, man, Bishop should go! Good idea!Registered User regular
    edited July 2011
    I just wanted to stop back in and thank everyone that suggested I go to an Apple store and see what they could do.

    I went in this afternoon and was honest about what had happened, and the first guy at the Genius bar was like, "Alright, only thing we can do is offer you a new one for $200." That was fine with me, really. I just wasn't trying to spend $400+ at ATT. So anyway, he makes an "appointment" for me and I go wait over by the iphone section until someone is available to help me.

    So this other dude comes up to me and we start talking about what had happened to my phone, how I dropped it into a pool of shit and all that good stuff. He looks at my receipt and is like "Oh shit bro, this phone isn't even 2 months old. Let me see what I can do for you." He walks off and comes back 5 minutes later with a brand new iphone for me. He said he had opened it up and saw that the entire inside was completely covered in oil and other nasty gunk. I told him he should probably go wash his hands and we got a pretty good laugh out of the whole situation.

    If it wasn't for the advice from most of you, I would not have gone to an Apple store to test my luck. After reading the protection plan I had bought and seeing that water damage wasn't covered, I figured I was gonna have to suck it up and go to ATT and pay full price for another iphone. You guys saved me a lot of trouble and it is extremely appreciated. If any of you are in Oahu Hawaii and need a place to lay your head for free or just wanna grab some drinks, definitely shoot me a PM and we'll make something work.

    Thanks again dudes.

    This thread is good to lock!

    mosssnack on
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  • Blake TBlake T Do you have enemies then? Good. That means you’ve stood up for something, sometime in your life.Registered User regular
    edited July 2011
    I am glad you got it replaced for free which is obviously a one off and is obviously anecdotal.

    Blake T on
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