More specifically I need a way to present to the store manager why our decade old computers, shitty public wi-fi and archaic Computer scheduling systems need updated badly.
There's no tech support as far as I or several manager know . Every Computer is running IE 5 i on I assume Windows 98 ( not terrible but at least update the broswer). The Wi-fi will boot you off the network if more than three people are on it( this is the public network. For customers. we average about 300 a day .I'd say a third or so have a computer .)
The newest computer is an Apple in the graphic design department which I suspect someone brought from home.
To their credit they do have office.
Our Server room is a jungle of cables and black boxes stuffed in a closet. They keep the door open because I assume there's no cooling system.
The Schedule system is so slow that not a single salaried manager uses it.It just sits there mocking people who use it to request days off. I will admit that the Texlon system is actually fairly up to date which is mind boggling( for those unfamiliar a Texlon is a hand scanner/PDA that is used for inventory purposes).
I want to point out this is a billion dollar company . Our store is supposed to be the Model for all others like it in the future. It's literally a year old. It's kind of absurd how many corners they cut in this regard.
I don't really have more than a basic knowledge of computers so I need a way to present this to the store manager so that he thinks " this kid is modern we need management like him. Bringing ideas to the table " and not " Okay he's volunteering to update our companies systems we can probably keep him at the same pay grade "
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