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Broken Computer

deathnote666deathnote666 Registered User regular
edited August 2011 in Help / Advice Forum
I'll just start by saying that I am computer illiterate, hardware wise.

I took off the case, blew out some dust and put the case back on. It stays on for 20 seconds and then loses power. No error messages. All of the cables are in tight. The only thing is that I didn't get the fan attached to the motherboard attached completely securely.

It is a custom built pc and I am not the one that built it so I cannot give specifics.

Any general suggestions?

deathnote666 on

Posts

  • RoyceSraphimRoyceSraphim Registered User regular
    Does it give messages about windows?


    Do you know how to use bios to check to see what's attached?

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  • deathnote666deathnote666 Registered User regular
    edited August 2011
    The only message is that it wasn't shut down properly and asks to start normally. It starts to boot and then loses power.

    It only stays powered on about 20 seconds so I am not sure what I can do when it is on.

    It still shuts down even if I just leave it set without confirming to start normally

    deathnote666 on
  • DerrickDerrick Registered User regular
    Leave the side panel off the computer and turn it on. Do all the fans spin (specifically, the one over the CPU?)

    If your chip is overheating, that will cause it to shut down pronto.

    Steam and CFN: Enexemander
  • deathnote666deathnote666 Registered User regular
    As far as I can tell, they are all on.

  • Himura666Himura666 Registered User regular
    If your fan is loose on the processor, you can expect a 30 second runntime before it shuts down. It does it so there is no further damage to your PC. Tighten those screws.

  • deathnote666deathnote666 Registered User regular
    It securs via snaps. I would have to apply more pressure than I want to snap them back in. I got 1 of 4 back in though.

    I don't know enough about the hardware to get the motherboard out to snap it in right. The motherboard is against a non-removeable side panel so I cannot get under it. Suggestions on getting it out?

    I have tried starting it up pressing the fan against the board and still doesn't work.

  • ToxTox I kill threads they/themRegistered User regular
    How old is the PC?

    I had a problem with a relatively old box, it turned out to be a short in the power button's wiring(on the front of the case). If you have ANY specs for the system, see if you can locate the wire that connects the switch (from inside the box, it's relatively easy to find, just look for a small bundle of wires, four pair tops, that enter the case from directly behind the power button on the front).

    If you can locate these wires, try powering it on and then immediately disconnecting them from the motherboard. If it continues as it has been, that's not it. If it boots normally, that's your problem.

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  • Hahnsoo1Hahnsoo1 Make Ready. We Hunt.Registered User, Moderator, Administrator admin
    edited August 2011
    First of all, the computer should beep when you power on. This is called POST, or Power On Self Test. It should be a single beep. Any other configuration usually means there's a problem.

    After beeping, typically it goes through some text and loads several drivers. During this point, most people are able to activate the Safe Mode menu.

    After that, you get the Windows logo, followed by a login screen.

    Sudden power-offs typically mean that your power supply is fried or a critical component is rapidly overheating. It sounds much more like your power supply is failing, but not having a secured fan with proper thermal gel/paste on the contact point between the fan and the central processor will pretty much cause the same problems. CPU fans work because a heat sink conducts heat away from the processor, and the fan circulates air around the heat sink.

    It would be more helpful to know what your system specs are and what operating system you are running.

    Hahnsoo1 on
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  • MushroomStickMushroomStick Registered User regular
    edited August 2011
    It sounds like the OP needs to put some thermal compound on the cpu's heatsync and then attach it properly.

    MushroomStick on
  • CasualCasual Wiggle Wiggle Wiggle Flap Flap Flap Registered User regular
    It sounds like the OP needs to put some thermal compound on the cpu's heatsync and then attach it properly.

    I agree, sounds like the heat sink on the cpu has failed somehow and it's overheating and shutting down. If you have any friends who know about computers you should ask them to take a look. Failing that take it to a shop. Messing around with thermal paste isn't a great idea unless you know exactly what your're doing.

  • deathnote666deathnote666 Registered User regular
    It's fixed now. The problem was from the fan not being mounted properly on the motherboard. Thanks!

  • Hahnsoo1Hahnsoo1 Make Ready. We Hunt.Registered User, Moderator, Administrator admin
    Glad to hear that it's fixed. I always like to see H/A happy endings. :D

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