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The Guiding Principles and New Rules document is now in effect.
When I send you an email asking for a price for 3 copies of a very specific and specialised programme, please to be sending me back a quotation for that very software. Please don't call me and ask a dozen questions and take up my time (and your own) trying to sell me something in which I am clearly not interested. If I were interested, I would have asked about that product.
When you ask if I have heard of a different product and I say, "Yes, I have. I'm not interested," I actually mean it. I don't want you to start listing the features. I don't care what your other clients are doing with it. I. Just. Want. A. Price.
Keeses
Adam DaySleeper
ps. Why do you need my company information to give me prices? It's not like I'm some kind of black-marketeer who is planning to resell your stupid overprice product at even more inflated prices. If I were, I would just make up a company name anyhow.
TL;DR: Salespeople have been wasting my time all day. How are they wasting yours?
Sometimes I hate going into to bath and body works cause the salespeople attack me with products. I'm like I just came for specific body wash, I don't want anything else and they just don't listen. I usually wait til they are busy so I don't have to talk to any of them.
cheshire on
She was never meant to be a common creature
Extraordinary takes time
Personally, I hate customers. They allways mail you with questions about pricing of which you are absolutely sure that it will not cope with what they need. But they are customers, thus, they deem themselves awfully wise and in control of all the information they need. You can't just tell them: "No, fuckwad, what you are asking for is dumb. You need this specific thingy." because then they will call you an arrogant a-hole. Thus, you gently try to tell them about the correct application they need, yet they will never listen.
ITT employees follow company policy so that they can keep their job and not get hassled by some twat of a manager.
It's more that it's a stupid policy than anything else.
I also hate at Future Shop and Best Buy where the employees stand around in little clumps and talk to each other and look at you like you have a second head if you ask them for help with something. They are on commission
Edit: Fair point, Onding. I did specifically ask for a programme that I know we need because it's effectively the same as the one we use now. The one he was telling me about costs more than twice as much and, while it does do what we need, does a tonne of shit that we would never use.
Better than shopping at an EBGames/Gamestop, where they will ask you about 10 times a visit if you want a reserve or know when games are coming out or buy the latest madden or trade in all your games for pennies or blah blah blah. The best times are when you go to buy something, and they get mad and condescending because you didn't reserve. Thanks for the service, jackass, this is why your company is a last resort for me, after trips to best buy, walmart, toys r us, etc etc.
ITT employees follow company policy so that they can keep their job and not get hassled by some twat of a manager.
It's more that it's a stupid policy than anything else.
I also hate at Future Shop and Best Buy where the employees stand around in little clumps and talk to each other and look at you like you have a second head if you ask them for help with something. They are on commission
False.
Also which Best Buys are you going to? The ones around me have floor chimps practically climbing in my ass at every step. I would love to be left the fuck alone for a change.
ITT employees follow company policy so that they can keep their job and not get hassled by some twat of a manager.
It's more that it's a stupid policy than anything else.
I also hate at Future Shop and Best Buy where the employees stand around in little clumps and talk to each other and look at you like you have a second head if you ask them for help with something. They are on commission
False.
Also which Best Buys are you going to? The ones around me have floor chimps practically climbing in my ass at every step. I would love to be left the fuck alone for a change.
The Best Buy near me is slightly better (I am in Canada), but Future Shop employees actually are on commission and their customer service is wretched.
ITT employees follow company policy so that they can keep their job and not get hassled by some twat of a manager.
It's more that it's a stupid policy than anything else.
I also hate at Future Shop and Best Buy where the employees stand around in little clumps and talk to each other and look at you like you have a second head if you ask them for help with something. They are on commission
False.
Also which Best Buys are you going to? The ones around me have floor chimps practically climbing in my ass at every step. I would love to be left the fuck alone for a change.
The Best Buy near me is slightly better (I am in Canada), but Future Shop employees actually are on commission and their customer service is wretched.
I don't believe Best Buy employees are on commission though. A few guys I went to school with worked their, Sears, Circuit City, and one or two other places. I believe Sears was the only one that gave commissions.
If they were on commission, I think they'd be more inclined to talk to you and try to sell you shit since THEY GET MONEY FOR DOING THAT, and the whole reason they're working there is that they want money.
If they were on commission, I think they'd be more inclined to talk to you and try to sell you shit since THEY GET MONEY FOR DOING THAT, and the whole reason they're working there is that they want money.
You'd think that but it doesn't work at Future Shop. My wife and I went to buy a stereo there and wound up finding somebody in the CD section to help us because everybody from Audio was in a huddle talking about iPods.
The people who work in the CD/DVD section are pretty great though. They will run all over the store for you.
Edit: The quote just came in. $1200 per license plus shipping. Amazon has it for $989/license or $4400 for a 5-pack.
If they were on commission, I think they'd be more inclined to talk to you and try to sell you shit since THEY GET MONEY FOR DOING THAT, and the whole reason they're working there is that they want money.
You'd think that but it doesn't work at Future Shop. My wife and I went to buy a stereo there and wound up finding somebody in the CD section to help us because everybody from Audio was in a huddle talking about iPods.
The people who work in the CD/DVD section are pretty great though. They will run all over the store for you.
Edit: The quote just came in. $1200 per license plus shipping. Amazon has it for $989/license or $4400 for a 5-pack.
I guess you get bad, stupid workers eerywhere. Apparently the CD/DVD section is where the smart ones are.
Defender on
0
HunterChemist with a heart of AuRegistered Userregular
edited February 2007
The only thing worse then sales people is dealing with customers.
I been on both sides. I use to peddle shoes at Sears way back in the day. It really sucked and my sales were always lower then everyone elses, because I could not bring myslef to hassle people and hound them like the other whores that worked there.
I used to have to do the whole upselling bullshit. I had spiels that I had to go through, and stuff I had to mention. While getting cut off by a customer who didnt want to hear it all was a little jarring, in the end I was always happier that they said something so that I didn't have to go through my speeches.
t jennifer: I was always the same way at pier1. I would always tell them if the stuff they were looking at was of poor quality too.
Mike: So how long do I wait to call?
Trent: A day.
Mike: Tomorrow.
Sue: Tomorrow, then a day.
Trent: Yeah.
Mike: So two days?
Trent: Yeah, I guess you could call it that, two days.
Sue: Definitely, two days is like industry standard.
Trent: You know I used to wait two days to call anybody, but now it's like everyone in town waits two days. So I think three days is kind of money. What do you think?
Sue: Yeah, but two's enough not to look anxious.
Trent: But I think three days is kind of money. You know because you...
Mike: Yeah, but you know what, mabey I'll wait 3 weeks. How's that? And tell her I was cleaning out my wallet and I just happened to run into her number.
Charles: Then ask her where you met her.
Mike: Yeah, I'll ask her where I met her. I don't remember. What does she look like? And then I'll asked if we fucked. Is that... would that be... T, would that be the money?
Trent: You know what. Ha ha ha Mike, laugh all you want but if you call too soon you might scare off a nice baby who's ready to party.
Mike: Well how long are you guys gonna wait to call your babies?
Trent, Sue: Six days.
my last job was salesguy in the stationary section of an upmarket department store
stationary at this place was mostly photo frames and photo albums at high prices
basically it is hard to tell a person why one $100 album is better than another, and it is even harder to pretend to care
selling pens was worse though, because they didnt sell as much so i wasnt familiar with them at all
and there were people who would come and say 'i need to buy a $150 pen for someone what can you recommend'
and then i will look at the cabinet filled with a hundred pens and say 'uhh that one looks alright'
I was in Futureshop a while ago and need a salesperson's assistance.
Naturally, nobody would talk to me.
I went so far as to tap my credit card on a laptop and look around impatiently, but still, nobody seemed to notice.
I ordered from Dell.
h5
My wife and I were in FS last week. We wanted to look at laptops but there was an employee huddle in the middle of the aisle so we couldn't even look at prices.
I was in Futureshop a while ago and need a salesperson's assistance.
Naturally, nobody would talk to me.
I went so far as to tap my credit card on a laptop and look around impatiently, but still, nobody seemed to notice.
I ordered from Dell.
h5
My wife and I were in FS last week. We wanted to look at laptops but there was an employee huddle in the middle of the aisle so we couldn't even look at prices.
It's because they changed their pay structure away from commissions.
I worked there like 8 years ago and anyone looking with a serious eye at laptops was liable to start an employee deathmatch.
Like I hate getting tackled by sales people, but these new kids are the other end of the shitty employee spectrum now.
babyeatingjesus on
0
KnobTURN THE BEAT BACKInternetModeratorMod Emeritus
and one time there was this girl sitting on a chair that wasnt facing anything, and was in a sorta weird position between a few stands
and i asked if she was alright or waiting for someone or something
and then she said she was waiting for this austrian cop show that was coming on tv soon
i didnt understand why she would be sitting in the middle of a department store to wait for something on tv, and my attempts to make sense of it were thwarted by her apparently being spaced the fuck out
then she started asking about me and i thought maybe she was tryin to pick me up or somethin but it was a weird conversation so i was like 'excuse me i have to go out back'
normally i wouldnt do that cos she was pretty cute but she was just confusin the hell out of me and i couldnt be fucked
Air on
0
KnobTURN THE BEAT BACKInternetModeratorMod Emeritus
edited February 2007
I mean, what if my job was to go to random houses and get paid minumum wage to kick whoever answered the door in the genitals.
I think those people have a right to complain about being kicked in the dick. There's no 'I AM JUST DOING A JOB TO NOT GET FIRED JUST FOLLOWING ORDERS SIR'
I mean, what if my job was to go to random houses and get paid minumum wage to kick whoever answered the door in the genitals.
I think those people have a right to complain about being kicked in the dick. There's no 'I AM JUST DOING A JOB TO NOT GET FIRED JUST FOLLOWING ORDERS SIR'
Also, friendly salesperson, I don't want your store's credit card. I don't want your store's credit card. I don't want the credit card.God damn it, you ignorant fucker, I don't want your motherfucking store's credit card!!! Don't fucking ask me again!!!
I don't care that I can save 10%. Especially since I'm buying something that only costs $10. I don't care about all the coupons I will get in the mail. (Along with a fuckton of other junk mail you'll send me.) I don't care that I will qualify for "special deals".
Also, friendly salesperson, I don't want your store's credit card. I don't want your store's credit card. I don't want the credit card.God damn it, you ignorant fucker, I don't want your motherfucking store's credit card!!! Don't fucking ask me again!!!
I don't care that I can save 10%. Especially since I'm buying something that only costs $10. I don't care about all the coupons I will get in the mail. (Along with a fuckton of other junk mail you'll send me.) I don't care that I will qualify for "special deals".
NO. FUCKING. CREDIT. CARD.
Hope I wasn't unclear.
What if I told you you can get your purchase today with 90 days no payments no interest?
KnobTURN THE BEAT BACKInternetModeratorMod Emeritus
edited February 2007
see and some jackoff is gonna come in and say 'BUT IF THEY DON'T ASK A MILLION TIMES THEIR BOSS WILL YELL AT THEM IT IS THEIR JOB'
if part of your job is to annoy the living piss out of people and waste everyone's fucking time, then your job is shit. you either need a new job or you need to go home and put the gun in your mouth
Daysleeper, if you didn't live in Canada, I would totally hook you up. Sadly, my company isn't allowed to sell outside of the U.S. unless you have a headquarters in the States. Some internal policy that blows goats keeps me out of the best market on the continent.
This shit sucks on the bad days.
edit:
PM me the manufacturer's part number and total cost including shipping and I'll see if I can get you hooked up with another guy that I know at another company.
those policies have changed my shopping patterns from the EB Games and Best Buys and Futureshops to Wal-Mart for just about fucking everything I buy.
Wal-Mart doesn't give a fuck how I buy what I buy or how much I buy of it.
They don't want to squeeze every dollar out of every customer, they just want all the customers.
god, it is so true
Also; Dear Miss Apartment person,
If I call and ask for an apartment price, I'm not implying that I want to have all of the community features read to me. No, I can do that on the internet. I want a price for an apartment. No, an apartment price is not a murky thing. It is a simple price that can be given to me without me having to come in and look at an apartment and hear the fucking sales pitch.
Posts
Never
Leave
Me
The
Fuck
Alone.
If I am interested I will call you back. If you hound me I will refuse to buy off you out of principle.
Extraordinary takes time
Never ever!
It's more that it's a stupid policy than anything else.
I also hate at Future Shop and Best Buy where the employees stand around in little clumps and talk to each other and look at you like you have a second head if you ask them for help with something. They are on commission
Edit: Fair point, Onding. I did specifically ask for a programme that I know we need because it's effectively the same as the one we use now. The one he was telling me about costs more than twice as much and, while it does do what we need, does a tonne of shit that we would never use.
Unofficial PA IRC chat: #paforums at irc.slashnet.org
Seriously, if you have a car accident and don't have this, you're going to be dealing with shit all day every day for 3 months.
It is £2 a month!
Fine, don't have it. Idiot. Spend your 50p a week wisely.
Oh what is that? You had an accident? Hahahahahaha.
Seriously people, listen to me, I'm not trying to sell you this for no reason, it is useful and cheap.
False.
Also which Best Buys are you going to? The ones around me have floor chimps practically climbing in my ass at every step. I would love to be left the fuck alone for a change.
3DS: 1650-8480-6786
Switch: SW-0653-8208-4705
The Best Buy near me is slightly better (I am in Canada), but Future Shop employees actually are on commission and their customer service is wretched.
Unofficial PA IRC chat: #paforums at irc.slashnet.org
I don't believe Best Buy employees are on commission though. A few guys I went to school with worked their, Sears, Circuit City, and one or two other places. I believe Sears was the only one that gave commissions.
You'd think that but it doesn't work at Future Shop. My wife and I went to buy a stereo there and wound up finding somebody in the CD section to help us because everybody from Audio was in a huddle talking about iPods.
The people who work in the CD/DVD section are pretty great though. They will run all over the store for you.
Edit: The quote just came in. $1200 per license plus shipping. Amazon has it for $989/license or $4400 for a 5-pack.
Unofficial PA IRC chat: #paforums at irc.slashnet.org
I guess you get bad, stupid workers eerywhere. Apparently the CD/DVD section is where the smart ones are.
Secret Satan 2013 Wishlist
t jennifer: I was always the same way at pier1. I would always tell them if the stuff they were looking at was of poor quality too.
Trent: A day.
Mike: Tomorrow.
Sue: Tomorrow, then a day.
Trent: Yeah.
Mike: So two days?
Trent: Yeah, I guess you could call it that, two days.
Sue: Definitely, two days is like industry standard.
Trent: You know I used to wait two days to call anybody, but now it's like everyone in town waits two days. So I think three days is kind of money. What do you think?
Sue: Yeah, but two's enough not to look anxious.
Trent: But I think three days is kind of money. You know because you...
Mike: Yeah, but you know what, mabey I'll wait 3 weeks. How's that? And tell her I was cleaning out my wallet and I just happened to run into her number.
Charles: Then ask her where you met her.
Mike: Yeah, I'll ask her where I met her. I don't remember. What does she look like? And then I'll asked if we fucked. Is that... would that be... T, would that be the money?
Trent: You know what. Ha ha ha Mike, laugh all you want but if you call too soon you might scare off a nice baby who's ready to party.
Mike: Well how long are you guys gonna wait to call your babies?
Trent, Sue: Six days.
stationary at this place was mostly photo frames and photo albums at high prices
basically it is hard to tell a person why one $100 album is better than another, and it is even harder to pretend to care
selling pens was worse though, because they didnt sell as much so i wasnt familiar with them at all
and there were people who would come and say 'i need to buy a $150 pen for someone what can you recommend'
and then i will look at the cabinet filled with a hundred pens and say 'uhh that one looks alright'
sometimes ill ask "yea, where you guys keep the music?" when its clearly right in front of me
STEAM!
Naturally, nobody would talk to me.
I went so far as to tap my credit card on a laptop and look around impatiently, but still, nobody seemed to notice.
I ordered from Dell.
when i worked at a headshop i got to pull a knife on people i didn't like
that job didn't last long
This happens to me a lot at guitar center
Sometimes all i want is a set of strings or some recording software.. but suddenly the sales people are nowhere to be found
So i go grab a $13,000 gibson off the wall and plug it in to a 100w marshall amp and start making some really unpleasant noises
that usually gets their attention
STEAM!
h5
My wife and I were in FS last week. We wanted to look at laptops but there was an employee huddle in the middle of the aisle so we couldn't even look at prices.
Unofficial PA IRC chat: #paforums at irc.slashnet.org
It's because they changed their pay structure away from commissions.
I worked there like 8 years ago and anyone looking with a serious eye at laptops was liable to start an employee deathmatch.
Like I hate getting tackled by sales people, but these new kids are the other end of the shitty employee spectrum now.
Then they should get different jobs and stop being a pain in my dick.
and i asked if she was alright or waiting for someone or something
and then she said she was waiting for this austrian cop show that was coming on tv soon
i didnt understand why she would be sitting in the middle of a department store to wait for something on tv, and my attempts to make sense of it were thwarted by her apparently being spaced the fuck out
then she started asking about me and i thought maybe she was tryin to pick me up or somethin but it was a weird conversation so i was like 'excuse me i have to go out back'
normally i wouldnt do that cos she was pretty cute but she was just confusin the hell out of me and i couldnt be fucked
I think those people have a right to complain about being kicked in the dick. There's no 'I AM JUST DOING A JOB TO NOT GET FIRED JUST FOLLOWING ORDERS SIR'
That'd be a pretty good job. Are you hiring?
Unofficial PA IRC chat: #paforums at irc.slashnet.org
You'll find her, Air.
Have you checked the train stations and bus depots?
I don't care that I can save 10%. Especially since I'm buying something that only costs $10. I don't care about all the coupons I will get in the mail. (Along with a fuckton of other junk mail you'll send me.) I don't care that I will qualify for "special deals".
NO. FUCKING. CREDIT. CARD.
Hope I wasn't unclear.
What if I told you you can get your purchase today with 90 days no payments no interest?
Crappy t-shirt? ok!
Calendar from last year? Sign me up!
if part of your job is to annoy the living piss out of people and waste everyone's fucking time, then your job is shit. you either need a new job or you need to go home and put the gun in your mouth
Wal-Mart doesn't give a fuck how I buy what I buy or how much I buy of it.
They don't want to squeeze every dollar out of every customer, they just want all the customers.
This shit sucks on the bad days.
edit:
PM me the manufacturer's part number and total cost including shipping and I'll see if I can get you hooked up with another guy that I know at another company.
But Walmart rapes babies and sacrifices their soft bodies to the dark gods of consumerism!!!!!
gg tipper gore
STEAM!
god, it is so true
Also; Dear Miss Apartment person,
If I call and ask for an apartment price, I'm not implying that I want to have all of the community features read to me. No, I can do that on the internet. I want a price for an apartment. No, an apartment price is not a murky thing. It is a simple price that can be given to me without me having to come in and look at an apartment and hear the fucking sales pitch.
Fuck you,
taoistlumberjak