So I don't know how many of you know that SWTOR (Star Wars The Old Republic) is out. It's a great game. Some bugs but that's to be expected. The major problem that we are having over there is the fact that CS (Customer Service) is atrocious to non-existant. I guess this a rant more than anything else but am hoping someone here sees this and puts out something really embarrassing to make Bioware step up. How bad is it? They close tickets without even helping, GM's are basically non-existant and when you do ACTUALLY speak with one, their facilitation in English is basically non-existant. Just to illustrate how bad it really is over there and that I'm not exaggerating, here are some threads you all should read:
It really is a great game but with the lack and apathy coming from CS, alot of us are just besides ourselves and are seriously thinking about quitting. Kind of sad as this is not even a month out and I really do like this game.