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ebay item arrived damaged - am I able to get a refund or reimbursement
So I ordered an item off of ebay and it arrived today and when I opened it several of the parts were broken. The item was still in factory shrinkwrap but there was no padding for it and it was just placed in a box and shipped. It looked like it might have gotten jostled around during shipping but there isn't any damage to the box other than some crunched corners which having worked in logistics, could/would have been caused by throwing the box around during shipping.
I contacted the seller to see if he's willing to offer a refund but he has a 'no returns' policy listed. I bought the item because it was listed as new and in factory shrinkwrap which it was, just that the contents were broken.
It was shipped via USPS Parcel Post with no insurance. If he's unwilling to offer a refund, do I have any recourse with USPS to get my money back? I spent a couple hundred dollars on it. Wishing now I had asked more questions about packing up front, but having been an ebay seller for 12 years myself I had assumed it would have been packed as I would have shipped it (which is with plenty of bubble wrap).
As a seller, in the past, anything I've sold someone that was lost in the mail or damaged, I took the loss on. But I'm still apprehensive that he's going to balk on the refund.